TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Turbo tax is harder then it needs to be! This product took me 9 hours to complete my federal and state taxes. Twice I got into a loop with the help function. At the end during the review there was a employee expense form that was not needed. Earlier when I tried to exclude the form it generated a second form and only let me exclude one. I tried to follow the direction again to removed the form. It did not work. So I was forced to fill it in with zeros to get through. frustration has set in.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use Turbo tax is easy to use and has helpful many helpful hints.
Date published: 2021-02-27
Rated 4 out of 5 by from TurboTax was great. Live Expert helped me straighten my problem and got me restarted on right track.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy and Fast, helpful assistance when needed. I like how I can do it quickly at home and if I need assistance its easy to obtain.
Date published: 2021-02-27
Rated 1 out of 5 by from No Good You keep rejecting my return and nothing is wrong with my return. So if you think that your going to take my information. You got another thing coming.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great Have used Turbo Tax for 10 years. Saves so much time and money. Love it.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax 10/10 would recommend! The Turbo Tax website and app are super user friendly, turned the tax refund headache into an easy enjoyable experience. If you have any questions Turbo Tax has the answer right there and ready and Its free great for people like me who don't get a big refund and don't want to fork over a portion of it to a tax preparer. There is also live support FREE if you file by a certain time (and its a reasonable period of time). If you want a little extra protection and assistance you can add MAX for a very reasonable $45 ... way less than anywhere else! Do it yourself, get the max refund and know its done right with TurboTax!
Date published: 2021-02-27
Rated 4 out of 5 by from Easy and simple steps for the most part Love Turbo Tax, simple and easy steps to get through.
Date published: 2021-02-27
Rated 3 out of 5 by from Rather Expensive $40 to efile the state after spending $30 for the federal form! For many years I used H&R Block and could file up to 5 returns for my initial cost of $40 and then $20 to efile the state. Since you don't know the cost until after completing the forms I was stuck as I sure wasn't going to redo them.
Date published: 2021-02-27
Rated 5 out of 5 by from Hard to believe this is free! So easy and fast, hardly any input required. I trust Turbotax, have for years. Thanks!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10373
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo tax is harder then it needs to be! This product took me 9 hours to complete my federal and state taxes. Twice I got into a loop with the help function. At the end during the review there was a employee expense form that was not needed. Earlier when I tried to exclude the form it generated a second form and only let me exclude one. I tried to follow the direction again to removed the form. It did not work. So I was forced to fill it in with zeros to get through. frustration has set in.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use Turbo tax is easy to use and has helpful many helpful hints.
Date published: 2021-02-27
Rated 4 out of 5 by from TurboTax was great. Live Expert helped me straighten my problem and got me restarted on right track.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy and Fast, helpful assistance when needed. I like how I can do it quickly at home and if I need assistance its easy to obtain.
Date published: 2021-02-27
Rated 1 out of 5 by from No Good You keep rejecting my return and nothing is wrong with my return. So if you think that your going to take my information. You got another thing coming.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great Have used Turbo Tax for 10 years. Saves so much time and money. Love it.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax 10/10 would recommend! The Turbo Tax website and app are super user friendly, turned the tax refund headache into an easy enjoyable experience. If you have any questions Turbo Tax has the answer right there and ready and Its free great for people like me who don't get a big refund and don't want to fork over a portion of it to a tax preparer. There is also live support FREE if you file by a certain time (and its a reasonable period of time). If you want a little extra protection and assistance you can add MAX for a very reasonable $45 ... way less than anywhere else! Do it yourself, get the max refund and know its done right with TurboTax!
Date published: 2021-02-27
Rated 4 out of 5 by from Easy and simple steps for the most part Love Turbo Tax, simple and easy steps to get through.
Date published: 2021-02-27
Rated 3 out of 5 by from Rather Expensive $40 to efile the state after spending $30 for the federal form! For many years I used H&R Block and could file up to 5 returns for my initial cost of $40 and then $20 to efile the state. Since you don't know the cost until after completing the forms I was stuck as I sure wasn't going to redo them.
Date published: 2021-02-27
Rated 5 out of 5 by from Hard to believe this is free! So easy and fast, hardly any input required. I trust Turbotax, have for years. Thanks!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10373