TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is absolutely the BEST tax software!! TurboTax uses easy to understand language and really helps break down the complicated mess of our tax system. I'll never use anything else!
Date published: 2021-04-08
Rated 4 out of 5 by from Turbo Tax does the Job I found that the live Turbo Tax help was excellent and I probably would not have been able to complete my return without this help. I found the Turbo Tax software to be different and more confusing than last year's return (2019). Thankfully the live Turbo Tax helper got me through the confusing parts
Date published: 2021-04-08
Rated 4 out of 5 by from Excellent (but with a few more bugs than usual) As always Turbo Tax made sense of the confusing mess that my taxes have become. I have managed brokerage accounts and there's no way I could enter all the information manually and with any degree of confidence in the accuracy. I do have to say that the 2020 TT Premier for Mac had more significant bugs than in any prior year I can recall. It would stall with a spinning wheel for several minutes, sometimes moving on and other times forcing me to kill the program (and lose the work I had added since the last save.)
Date published: 2021-04-08
Rated 5 out of 5 by from I once again filed on time Once again Turbo Tax has helped me file my taxes on time.
Date published: 2021-04-08
Rated 5 out of 5 by from Very useful and informative I very much enjoy the options for explanation and ease of use. The steps are very intuitive and I have no worry about my information being disclosed with out some knowledge
Date published: 2021-04-08
Rated 5 out of 5 by from Thank you for your help Taxes didn’t go easy last year, but surprisingly it did this year. I paid money to get extra help with my taxes but honestly, I would do so again. Anyway, thanks
Date published: 2021-04-08
Rated 4 out of 5 by from Turbo Tax was good. The live experts were great. But, even they had some difficulties answering my questions and/or resolving my issues. This was mainly d/t the many last minute changes to the tax laws.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax Advisor was amazing and knowledgeable Turbo tax advisor was friendly and knowledgeable. I had an issue with my child who claimed single and independent, however, he is a college student, and I still pay for all his items. He made a mistake, therefore, IRS rejected my taxes due to my son's error. Turbo's tax advisor walked me through and helped me file and fix my taxes. Thank you so much Turbo Tax!!!!!!!!!!!!!!!!!!!!!!!!!!! Very pleased!!
Date published: 2021-04-08
Rated 5 out of 5 by from Simple and efficient! I enjoyed using Turbo Tax. My mom uses them yearly, this my first experience, it was nice.
Date published: 2021-04-08
Rated 1 out of 5 by from TurboTax is NOT FREE! ITS NOT FREEEEEEE!!!!!! You will go through the whole process thinking you will not pay and then at the end you will find out how much you will really pay. Oh, no worries they'll take it from your return.
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 1038
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is absolutely the BEST tax software!! TurboTax uses easy to understand language and really helps break down the complicated mess of our tax system. I'll never use anything else!
Date published: 2021-04-08
Rated 4 out of 5 by from Turbo Tax does the Job I found that the live Turbo Tax help was excellent and I probably would not have been able to complete my return without this help. I found the Turbo Tax software to be different and more confusing than last year's return (2019). Thankfully the live Turbo Tax helper got me through the confusing parts
Date published: 2021-04-08
Rated 4 out of 5 by from Excellent (but with a few more bugs than usual) As always Turbo Tax made sense of the confusing mess that my taxes have become. I have managed brokerage accounts and there's no way I could enter all the information manually and with any degree of confidence in the accuracy. I do have to say that the 2020 TT Premier for Mac had more significant bugs than in any prior year I can recall. It would stall with a spinning wheel for several minutes, sometimes moving on and other times forcing me to kill the program (and lose the work I had added since the last save.)
Date published: 2021-04-08
Rated 5 out of 5 by from I once again filed on time Once again Turbo Tax has helped me file my taxes on time.
Date published: 2021-04-08
Rated 5 out of 5 by from Very useful and informative I very much enjoy the options for explanation and ease of use. The steps are very intuitive and I have no worry about my information being disclosed with out some knowledge
Date published: 2021-04-08
Rated 5 out of 5 by from Thank you for your help Taxes didn’t go easy last year, but surprisingly it did this year. I paid money to get extra help with my taxes but honestly, I would do so again. Anyway, thanks
Date published: 2021-04-08
Rated 4 out of 5 by from Turbo Tax was good. The live experts were great. But, even they had some difficulties answering my questions and/or resolving my issues. This was mainly d/t the many last minute changes to the tax laws.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax Advisor was amazing and knowledgeable Turbo tax advisor was friendly and knowledgeable. I had an issue with my child who claimed single and independent, however, he is a college student, and I still pay for all his items. He made a mistake, therefore, IRS rejected my taxes due to my son's error. Turbo's tax advisor walked me through and helped me file and fix my taxes. Thank you so much Turbo Tax!!!!!!!!!!!!!!!!!!!!!!!!!!! Very pleased!!
Date published: 2021-04-08
Rated 5 out of 5 by from Simple and efficient! I enjoyed using Turbo Tax. My mom uses them yearly, this my first experience, it was nice.
Date published: 2021-04-08
Rated 1 out of 5 by from TurboTax is NOT FREE! ITS NOT FREEEEEEE!!!!!! You will go through the whole process thinking you will not pay and then at the end you will find out how much you will really pay. Oh, no worries they'll take it from your return.
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 1038