TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from Works well, but still has bugs Everything seems to work well until there is a software update. This happened to me a couple of years ago, sand it happened again this week. I went to finalize my return, and turbo tax does an update. Then it comes back up, all my data is gone and I have to start over. Even my backup seemed to be missing. This created unnecessary work for me.
Date published: 2021-05-16
Rated 1 out of 5 by from This is for making me leave a review ______ _________ | / | | | | | / ____ | | | | \ | |________| |_________ | \
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax saved me! Using TurboTax is so easy! The system is user friendly with plenty of resources to answer questions along the way. I love the fact that my employer's information was imported in so I didn't have to enter the whole W2! - Only drawback, is no option to pay for each return separately.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is by far the best I've used turbotax for 5 years now and the ease and explanation of every step makes it extremely user friendly and a breeze to do your own taxes. highly recommend .
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax handled everything, as usual. I expected taxes to be difficult this year after hearing some others experiences with changes and new requirements. Wow! I buzzed right through just like every year since I started using Turbo Tax. Thanks for once again handling everything smoothly.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax awesome good job with tax prep help. viewer friendly. easy
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Simple and easy to use Great & easy to use. Turbo Tax is always up to date with the tax info for the year
Date published: 2021-05-16
Rated 3 out of 5 by from somewhat lacking for 2020 I've been very happy with TurboTax for the last several years. This year, the review found several errors that turned out to be related to bugs in the software. I had to completely start over to get rid of one of the problems and had to figure out how to enter some information directly into one of the tax forms for the other. That was pretty disappointing.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy to use I find Turbo Tax simple to use with most things explained. There are a few items, though, that could be better explained and even a few items I didnt understand completely where no expaination was offered at all. This was frustrating, but overall I've been using Turbo Tax for years and I will continue to use them.
Date published: 2021-05-16
Rated 3 out of 5 by from You get what you pay for; it can be confusing OK but be aware of the mortgage interest form; if you don't have mortgage interest delete this form
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1038
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Works well, but still has bugs Everything seems to work well until there is a software update. This happened to me a couple of years ago, sand it happened again this week. I went to finalize my return, and turbo tax does an update. Then it comes back up, all my data is gone and I have to start over. Even my backup seemed to be missing. This created unnecessary work for me.
Date published: 2021-05-16
Rated 1 out of 5 by from This is for making me leave a review ______ _________ | / | | | | | / ____ | | | | \ | |________| |_________ | \
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax saved me! Using TurboTax is so easy! The system is user friendly with plenty of resources to answer questions along the way. I love the fact that my employer's information was imported in so I didn't have to enter the whole W2! - Only drawback, is no option to pay for each return separately.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is by far the best I've used turbotax for 5 years now and the ease and explanation of every step makes it extremely user friendly and a breeze to do your own taxes. highly recommend .
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax handled everything, as usual. I expected taxes to be difficult this year after hearing some others experiences with changes and new requirements. Wow! I buzzed right through just like every year since I started using Turbo Tax. Thanks for once again handling everything smoothly.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax awesome good job with tax prep help. viewer friendly. easy
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Simple and easy to use Great & easy to use. Turbo Tax is always up to date with the tax info for the year
Date published: 2021-05-16
Rated 3 out of 5 by from somewhat lacking for 2020 I've been very happy with TurboTax for the last several years. This year, the review found several errors that turned out to be related to bugs in the software. I had to completely start over to get rid of one of the problems and had to figure out how to enter some information directly into one of the tax forms for the other. That was pretty disappointing.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy to use I find Turbo Tax simple to use with most things explained. There are a few items, though, that could be better explained and even a few items I didnt understand completely where no expaination was offered at all. This was frustrating, but overall I've been using Turbo Tax for years and I will continue to use them.
Date published: 2021-05-16
Rated 3 out of 5 by from You get what you pay for; it can be confusing OK but be aware of the mortgage interest form; if you don't have mortgage interest delete this form
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1038