TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from East to use for simple returns Fairly easy and quick to use if your tax returns ares simple. It's unfortunate that the more "complicated" they become (kids, mortgages, etc), the more expensive the program is.
Date published: 2023-02-24
Rated 4 out of 5 by from TurboTax is User Friendly This system was very easy to use and understand. However, for using the system myself, I feel the charge was a bit steep.
Date published: 2023-02-24
Rated 5 out of 5 by from Pretty good software with a few bugs I got around Intuitive but a few bugs, had to upgrade, not so much for advice but help on getting around the bugs. Experts were very helpful!
Date published: 2023-02-24
Rated 5 out of 5 by from Everything I needed in one place. Quick & easy. Looked at all options in a convenient and logical way. Very straightforward. If there was anything I found bothersome, it would be the constant upselling. However, I'm well versed in saying no so it was a minor distraction. I'll be back next year.
Date published: 2023-02-24
Rated 5 out of 5 by from Very Easy and Helpful The tax advisor was very helpful and made the process so much easier on me as well as the process itself being easily digestible and in bite sizes that made it so I didn't feel at all overwhelmed by the process.
Date published: 2023-02-24
Rated 3 out of 5 by from Less than pleased Where to start? I purchased the Intuit turbotax deluxe at Costco. Thought I had it down loaded and when finally completed the process of filing I was advised that I owed $39 + sales tax. My feeling is that Turbo Tax may not be the "end all be all" that I have heard for the past several years. Maybe the time consuming process is only needed the first year one uses the product?? At any rate for me it was cumbersome, frustrating and awkward.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax kudos Process via Turbo Tax was simplified and straightforward. Was easily able to navigate for assistance and clarification on various tax issues. Have used them for several years now.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is so easy to use! Turbo tax is user friendly and thorough. It guides you through all the possible tax scenarios and gives you tips as you go along.
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax was pretty easy! It didn't take too long, and it was easy. Also thanks to the uploading of documents that made it nice and smooth.
Date published: 2023-02-24
Rated 5 out of 5 by from Aweome and super easy Thought it was going to be hard and nerv recking jumped into and man oh man completely opposite everything was self explained
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10370
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from East to use for simple returns Fairly easy and quick to use if your tax returns ares simple. It's unfortunate that the more "complicated" they become (kids, mortgages, etc), the more expensive the program is.
Date published: 2023-02-24
Rated 4 out of 5 by from TurboTax is User Friendly This system was very easy to use and understand. However, for using the system myself, I feel the charge was a bit steep.
Date published: 2023-02-24
Rated 5 out of 5 by from Pretty good software with a few bugs I got around Intuitive but a few bugs, had to upgrade, not so much for advice but help on getting around the bugs. Experts were very helpful!
Date published: 2023-02-24
Rated 5 out of 5 by from Everything I needed in one place. Quick & easy. Looked at all options in a convenient and logical way. Very straightforward. If there was anything I found bothersome, it would be the constant upselling. However, I'm well versed in saying no so it was a minor distraction. I'll be back next year.
Date published: 2023-02-24
Rated 5 out of 5 by from Very Easy and Helpful The tax advisor was very helpful and made the process so much easier on me as well as the process itself being easily digestible and in bite sizes that made it so I didn't feel at all overwhelmed by the process.
Date published: 2023-02-24
Rated 3 out of 5 by from Less than pleased Where to start? I purchased the Intuit turbotax deluxe at Costco. Thought I had it down loaded and when finally completed the process of filing I was advised that I owed $39 + sales tax. My feeling is that Turbo Tax may not be the "end all be all" that I have heard for the past several years. Maybe the time consuming process is only needed the first year one uses the product?? At any rate for me it was cumbersome, frustrating and awkward.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax kudos Process via Turbo Tax was simplified and straightforward. Was easily able to navigate for assistance and clarification on various tax issues. Have used them for several years now.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is so easy to use! Turbo tax is user friendly and thorough. It guides you through all the possible tax scenarios and gives you tips as you go along.
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax was pretty easy! It didn't take too long, and it was easy. Also thanks to the uploading of documents that made it nice and smooth.
Date published: 2023-02-24
Rated 5 out of 5 by from Aweome and super easy Thought it was going to be hard and nerv recking jumped into and man oh man completely opposite everything was self explained
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10370