TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Can't eFile Everything as expected (for at least the 10th year in a row) right up to attempt to e-File. Rejected by IRS, code IND-032-04, spouse prior year AGI or PIN not a match with IRS expectations. I got the TT rec'd IRS Record of Account Transcript - Info was correct! Tried again, failed. Mailed paper copy, paid for e-File.
Date published: 2022-04-14
Rated 5 out of 5 by from The BEST Tax Experts Filing with Turbo Tax makes filing tax returns easy and not so stressful. They've thought of everything that could go wrong and has the answers. They're software is easy to follow. I will always use them.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is great! TurboTax is amazing and easy to use. They offer everything I need and if I have questions they respond quickly.
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax was convenient to use. I had trouble getting my W-2's. So I was filing April 14, 2022. I used turbo tax and it was easy to use. I just didn't like that the fees was added on when I had chose one fee and it kept switching to another fee it wanted me to have. I ended up paying $137 when I thought I was only paying $98. $98 was so so for me but $137. Thats a lot when it advertises on tv as a commercial for free. Nothings free in this world.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is Great! The process is so user friendly, it makes tax filing quick and a good experience. There are a lot of fees to pay, first for the app, then for e-filing and extra help, then for processing state tax filing. I also paid three different fees when purchasing last year as the account was in in husband's name who passed away in mid-2020. It's been confusing and expensive; however. I believe this year and next year will be a smoother process.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is Great Been using Turbotax for 15 years and always very easy. Solution easily tracks past years and pulls data in very easily. Great product.
Date published: 2022-04-14
Rated 5 out of 5 by from Easiest way to get taxes done Easy, good value, professional help when needed, highly recommended.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is Awesome I am comfortable and confident when I file the tax return through TurboTax. Experts join me when required. It's a great tool.
Date published: 2022-04-14
Rated 3 out of 5 by from TurboTax Business is difficult I don't have a business, just an inherited trust that I have to file a 1041 for each year. TurboTax Business is the only do-it-yourself software that I've been able to find that covers this, so I'm thankful for it. BUT it asks lots of questions that have required many google searches to try to understand the terms they use as well as the meaning of the questions. It's taken hours of outside research over the years. I wish there were more term definitions embedded in the software. Also lots more explanations for non-accountants.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is Great TurboTax is awesome and very a very easy product to use for tax preparation.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 10367
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Can't eFile Everything as expected (for at least the 10th year in a row) right up to attempt to e-File. Rejected by IRS, code IND-032-04, spouse prior year AGI or PIN not a match with IRS expectations. I got the TT rec'd IRS Record of Account Transcript - Info was correct! Tried again, failed. Mailed paper copy, paid for e-File.
Date published: 2022-04-14
Rated 5 out of 5 by from The BEST Tax Experts Filing with Turbo Tax makes filing tax returns easy and not so stressful. They've thought of everything that could go wrong and has the answers. They're software is easy to follow. I will always use them.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is great! TurboTax is amazing and easy to use. They offer everything I need and if I have questions they respond quickly.
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax was convenient to use. I had trouble getting my W-2's. So I was filing April 14, 2022. I used turbo tax and it was easy to use. I just didn't like that the fees was added on when I had chose one fee and it kept switching to another fee it wanted me to have. I ended up paying $137 when I thought I was only paying $98. $98 was so so for me but $137. Thats a lot when it advertises on tv as a commercial for free. Nothings free in this world.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is Great! The process is so user friendly, it makes tax filing quick and a good experience. There are a lot of fees to pay, first for the app, then for e-filing and extra help, then for processing state tax filing. I also paid three different fees when purchasing last year as the account was in in husband's name who passed away in mid-2020. It's been confusing and expensive; however. I believe this year and next year will be a smoother process.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is Great Been using Turbotax for 15 years and always very easy. Solution easily tracks past years and pulls data in very easily. Great product.
Date published: 2022-04-14
Rated 5 out of 5 by from Easiest way to get taxes done Easy, good value, professional help when needed, highly recommended.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is Awesome I am comfortable and confident when I file the tax return through TurboTax. Experts join me when required. It's a great tool.
Date published: 2022-04-14
Rated 3 out of 5 by from TurboTax Business is difficult I don't have a business, just an inherited trust that I have to file a 1041 for each year. TurboTax Business is the only do-it-yourself software that I've been able to find that covers this, so I'm thankful for it. BUT it asks lots of questions that have required many google searches to try to understand the terms they use as well as the meaning of the questions. It's taken hours of outside research over the years. I wish there were more term definitions embedded in the software. Also lots more explanations for non-accountants.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is Great TurboTax is awesome and very a very easy product to use for tax preparation.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 10367