TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from will use turbotax every year great tax preparation service. great tax pro assistance. will use next year
Date published: 2022-04-09
Rated 5 out of 5 by from Easy af to use. I hate taxes. They made it easy. Definitely recommend for first time tax doers.
Date published: 2022-04-09
Rated 1 out of 5 by from Tubotax is absolutely frustrating The techs can't answer my questions, they give BAD info which is even worse!
Date published: 2022-04-09
Rated 5 out of 5 by from Easy to use Leo was extremely helpful in answering my questions regarding the stimuolous forms
Date published: 2022-04-09
Rated 5 out of 5 by from Its expensive and I hope it's worth it they change things from year to year but I think it helped
Date published: 2022-04-09
Rated 5 out of 5 by from Easy and Convenient Alina made the process smooth and easy, and answered all of my many questions. Highly recommend.
Date published: 2022-04-09
Rated 3 out of 5 by from TurboTax Becomes Less Awesome Every Year There were too many automatic processes done without explanation or user feedback, inputs that needed attention but actually required removing an added form, and a real lack of transparency in the multiple processes within processes. I've been a TurboTax user for over 20 years and I'm really starting to question my loyalty to this product.
Date published: 2022-04-09
Rated 5 out of 5 by from Using for years I've been using TurboTax for many years and always the right tool for the job even in years with complex issues. I've experimented with other tax software programs to see if I might like better but always come back to TurboTax ultimately. Only suggestion I would make is for better contextual help and/or links for better understanding of specific issues.
Date published: 2022-04-09
Rated 4 out of 5 by from Quick & Easy if you know what to claim The advertising at the beginning between forms makes it difficult to follow. Keep the advertisments between forms not between pages. I would have thought certain aspects would have automatically been asked since I filed certain forms last year.
Date published: 2022-04-09
Rated 5 out of 5 by from 2021 trust tax return (1041) Easy to use, looks like Form 1040 TurboTax. 123456
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 10364
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from will use turbotax every year great tax preparation service. great tax pro assistance. will use next year
Date published: 2022-04-09
Rated 5 out of 5 by from Easy af to use. I hate taxes. They made it easy. Definitely recommend for first time tax doers.
Date published: 2022-04-09
Rated 1 out of 5 by from Tubotax is absolutely frustrating The techs can't answer my questions, they give BAD info which is even worse!
Date published: 2022-04-09
Rated 5 out of 5 by from Easy to use Leo was extremely helpful in answering my questions regarding the stimuolous forms
Date published: 2022-04-09
Rated 5 out of 5 by from Its expensive and I hope it's worth it they change things from year to year but I think it helped
Date published: 2022-04-09
Rated 5 out of 5 by from Easy and Convenient Alina made the process smooth and easy, and answered all of my many questions. Highly recommend.
Date published: 2022-04-09
Rated 3 out of 5 by from TurboTax Becomes Less Awesome Every Year There were too many automatic processes done without explanation or user feedback, inputs that needed attention but actually required removing an added form, and a real lack of transparency in the multiple processes within processes. I've been a TurboTax user for over 20 years and I'm really starting to question my loyalty to this product.
Date published: 2022-04-09
Rated 5 out of 5 by from Using for years I've been using TurboTax for many years and always the right tool for the job even in years with complex issues. I've experimented with other tax software programs to see if I might like better but always come back to TurboTax ultimately. Only suggestion I would make is for better contextual help and/or links for better understanding of specific issues.
Date published: 2022-04-09
Rated 4 out of 5 by from Quick & Easy if you know what to claim The advertising at the beginning between forms makes it difficult to follow. Keep the advertisments between forms not between pages. I would have thought certain aspects would have automatically been asked since I filed certain forms last year.
Date published: 2022-04-09
Rated 5 out of 5 by from 2021 trust tax return (1041) Easy to use, looks like Form 1040 TurboTax. 123456
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 10364