TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281613 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple, effective, reassuring I have used TurboTax for the past several years now. My time and effort are spent on more important things in life than deciphering taxes, so TurboTax is a huge relief every year. It is a step by step process that is incredibly easy to navigate. It is worth the money for audit protection and for peace of mind. Definitely recommend!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is super easy and very convenient I have used Turbo Tax for many years and it just gets better.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Experience with Turbo Tax! Great Experience with Turbo Tax! Easy to follow; Professional! Highly Recommended!
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome! Turbo is a great company! They're easy, fast, always on time. Help is always there whenever you need it, thanks Turbo!
Date published: 2021-02-28
Rated 5 out of 5 by from Best System to use I love using Turbo Tax it is so easy and I get questions answered right away.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is the easiest way to get your taxes done I’ve been using TurboTax for at least the last 15 years to do my taxes, all the way back when you would have to buy I computer disk, before it was online, it’s always been the best way to do taxes, and get it done right! Thank You & God Bless!!!
Date published: 2021-02-28
Rated 4 out of 5 by from Works for me. Having used Turbo Tax for several years, it typically gets easier every year. I like how Turbo Tax just asks you the questions one at a time and is not a large stack of intimidating forms. It's always exciting watching the return dollar amount go up as you progress through the questionnaire, too. This may not be for everyone. It really depends on if you know you are going to get a return or if you are going to owe money. They do allow you to go through the full questionnaire before you pay so that you can verify if you need additional assistance. They also have the option to pay for live advice if you need it. Finally, I love the option to pay for the additional protection (identity theft and audit protection) for only $60 additional. I will continue to use Turbo Tax as long as it continues to work for me.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax needs some more work Filing of special forms (i.e. Form 4852) need to have more specific instructions such as where and how to send them
Date published: 2021-02-28
Rated 5 out of 5 by from everything is good except everything is good using turbo tax but it should include free state returns.
Date published: 2021-02-28
Rated 5 out of 5 by from Great My experience was good even though my refund was rejected
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10363
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple, effective, reassuring I have used TurboTax for the past several years now. My time and effort are spent on more important things in life than deciphering taxes, so TurboTax is a huge relief every year. It is a step by step process that is incredibly easy to navigate. It is worth the money for audit protection and for peace of mind. Definitely recommend!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is super easy and very convenient I have used Turbo Tax for many years and it just gets better.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Experience with Turbo Tax! Great Experience with Turbo Tax! Easy to follow; Professional! Highly Recommended!
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome! Turbo is a great company! They're easy, fast, always on time. Help is always there whenever you need it, thanks Turbo!
Date published: 2021-02-28
Rated 5 out of 5 by from Best System to use I love using Turbo Tax it is so easy and I get questions answered right away.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is the easiest way to get your taxes done I’ve been using TurboTax for at least the last 15 years to do my taxes, all the way back when you would have to buy I computer disk, before it was online, it’s always been the best way to do taxes, and get it done right! Thank You & God Bless!!!
Date published: 2021-02-28
Rated 4 out of 5 by from Works for me. Having used Turbo Tax for several years, it typically gets easier every year. I like how Turbo Tax just asks you the questions one at a time and is not a large stack of intimidating forms. It's always exciting watching the return dollar amount go up as you progress through the questionnaire, too. This may not be for everyone. It really depends on if you know you are going to get a return or if you are going to owe money. They do allow you to go through the full questionnaire before you pay so that you can verify if you need additional assistance. They also have the option to pay for live advice if you need it. Finally, I love the option to pay for the additional protection (identity theft and audit protection) for only $60 additional. I will continue to use Turbo Tax as long as it continues to work for me.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax needs some more work Filing of special forms (i.e. Form 4852) need to have more specific instructions such as where and how to send them
Date published: 2021-02-28
Rated 5 out of 5 by from everything is good except everything is good using turbo tax but it should include free state returns.
Date published: 2021-02-28
Rated 5 out of 5 by from Great My experience was good even though my refund was rejected
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10363