TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from TurboTax usually no problem (except 1 time) For the most part, TurboTax did everything it says it does, and I've used it several years. However, this year after I filed (and everything was OK'd by TurboTax are being correct), it was rejected by the IRS on the first attempt. Waiting to see if it goes through this time.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is a life saver I have been using turbo tax for last 15 plus years. Its the best product I have ever seen. Now with the interaction with tax experts feature its even better.
Date published: 2022-04-19
Rated 5 out of 5 by from Most thorough way to do taxes! I always feel confident Turbotax has the most up-to-date review of all my deductions.
Date published: 2022-04-19
Rated 1 out of 5 by from Nickle and diming and bad support Not only did TurboTax kept charging me for every little thing along the way taking advantage of how far I'm gone in the process but the support is horrible. The first person I called literally didn't know anything I asked and then resorted to assuming maybe I don't have online support. He then passed me on to another person who didn't know much and was just Googling things and asking her supervisors. I will never use TurboTax again. FreeTaxUSA is a fraction of the cost and just as good minus the imported documents (some of which were imported incorrectly anyway). Never again.
Date published: 2022-04-19
Rated 1 out of 5 by from Poor Turbo tax has changed. Program is poor Have used for many years this is my last
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is awesome I really like the questions and help files to get me through the tax season.
Date published: 2022-04-19
Rated 4 out of 5 by from Always Happy With Turbo Tax I have used Turbo Tax for many years. I have always been pleased with Turbo Tax products. One Item I noticed this year that I think was missing from previous years was the automatic check for updates.
Date published: 2022-04-19
Rated 4 out of 5 by from Easy and comfortable I have used Turbo tax for over 5 years. Always convenient and easy just to follow the instruction. Quick file and quick refund. Feel a little pricy though.
Date published: 2022-04-19
Rated 5 out of 5 by from love turbo tax very user friendly and easy to use and would recommend
Date published: 2022-04-19
Rated 5 out of 5 by from Easy and painless I've never filed my own taxes as an adult (my spouse always did it). TurboTax made the process easy and painless. Worth every penny!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 1037
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax usually no problem (except 1 time) For the most part, TurboTax did everything it says it does, and I've used it several years. However, this year after I filed (and everything was OK'd by TurboTax are being correct), it was rejected by the IRS on the first attempt. Waiting to see if it goes through this time.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is a life saver I have been using turbo tax for last 15 plus years. Its the best product I have ever seen. Now with the interaction with tax experts feature its even better.
Date published: 2022-04-19
Rated 5 out of 5 by from Most thorough way to do taxes! I always feel confident Turbotax has the most up-to-date review of all my deductions.
Date published: 2022-04-19
Rated 1 out of 5 by from Nickle and diming and bad support Not only did TurboTax kept charging me for every little thing along the way taking advantage of how far I'm gone in the process but the support is horrible. The first person I called literally didn't know anything I asked and then resorted to assuming maybe I don't have online support. He then passed me on to another person who didn't know much and was just Googling things and asking her supervisors. I will never use TurboTax again. FreeTaxUSA is a fraction of the cost and just as good minus the imported documents (some of which were imported incorrectly anyway). Never again.
Date published: 2022-04-19
Rated 1 out of 5 by from Poor Turbo tax has changed. Program is poor Have used for many years this is my last
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is awesome I really like the questions and help files to get me through the tax season.
Date published: 2022-04-19
Rated 4 out of 5 by from Always Happy With Turbo Tax I have used Turbo Tax for many years. I have always been pleased with Turbo Tax products. One Item I noticed this year that I think was missing from previous years was the automatic check for updates.
Date published: 2022-04-19
Rated 4 out of 5 by from Easy and comfortable I have used Turbo tax for over 5 years. Always convenient and easy just to follow the instruction. Quick file and quick refund. Feel a little pricy though.
Date published: 2022-04-19
Rated 5 out of 5 by from love turbo tax very user friendly and easy to use and would recommend
Date published: 2022-04-19
Rated 5 out of 5 by from Easy and painless I've never filed my own taxes as an adult (my spouse always did it). TurboTax made the process easy and painless. Worth every penny!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 1037