TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy! I was a tax professional, and this takes all the headaches out of filing. With interruptions it only took an hour. My third-year filing with TurboTax and will file with them in the future.
Date published: 2023-02-23
Rated 2 out of 5 by from Needs Work When trying to file my return this year, it was to be honest, like pulling teeth to get to the end of it. A more open program that would allow me to talk to a PERSON not a ROBOT would be much more helpful when i am looking for important documentation to complete said taxes.
Date published: 2023-02-23
Rated 5 out of 5 by from LOVE THIS!! Step by step guide! Very helpful and able to ask questions if needed.
Date published: 2023-02-23
Rated 3 out of 5 by from Some steps are very complicated I grew very frustrated with Turbo Tax online. Before we always used a download to our personal computer. This time it seemed more complicated. For instance, the program decided we had moved during the year (we did not) and that we were self-employed (we are not). I never figured out how to correct this. So we filed anyway and hope it's accepted.
Date published: 2023-02-23
Rated 5 out of 5 by from The Turbo program is simple to understand. The Turbo Tax is simple to use and the instructions are easy to follow.
Date published: 2023-02-23
Rated 4 out of 5 by from Mixed review Ruby was extremely helpful. Walked me through the entire process with utmost patience. However, I wasn't happy with Turbo Tax's charge of $39 to have my cost deducted from my return which you don't discover until you've selected that option. I had to go back and change to pay now. That seems inappropriate.
Date published: 2023-02-23
Rated 5 out of 5 by from Fast, Simple, and Great Help Doing my taxes with TurboTax was fast and easy, especially with the help of their CPAs. They answered all of my questions promptly and thoroughly and with great patience.
Date published: 2023-02-23
Rated 4 out of 5 by from Turbo Tax is good but becoming too expensive Turbo tax offers a lot. Been doing taxes for many years and I appreciate the forms view and choosing my own topics to fill out. I have depreciation schedules that carryforward every year and love that! I am starting to question the value though as it has a cost of $130+ for Deluxe, 1 additional state downloaded and electronically filed and other state is by paper filed.
Date published: 2023-02-23
Rated 5 out of 5 by from 2022 /2023 Awesomeness!!! Easy-to-use. It was the first time that I used this service. I like how they walk you through everything.
Date published: 2023-02-23
Rated 5 out of 5 by from We love Turbo Tax! We have been using Turbo Tax for almost 10 years now. We love how easy it is to use and and cheaper then using a CPA.
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10355
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy! I was a tax professional, and this takes all the headaches out of filing. With interruptions it only took an hour. My third-year filing with TurboTax and will file with them in the future.
Date published: 2023-02-23
Rated 2 out of 5 by from Needs Work When trying to file my return this year, it was to be honest, like pulling teeth to get to the end of it. A more open program that would allow me to talk to a PERSON not a ROBOT would be much more helpful when i am looking for important documentation to complete said taxes.
Date published: 2023-02-23
Rated 5 out of 5 by from LOVE THIS!! Step by step guide! Very helpful and able to ask questions if needed.
Date published: 2023-02-23
Rated 3 out of 5 by from Some steps are very complicated I grew very frustrated with Turbo Tax online. Before we always used a download to our personal computer. This time it seemed more complicated. For instance, the program decided we had moved during the year (we did not) and that we were self-employed (we are not). I never figured out how to correct this. So we filed anyway and hope it's accepted.
Date published: 2023-02-23
Rated 5 out of 5 by from The Turbo program is simple to understand. The Turbo Tax is simple to use and the instructions are easy to follow.
Date published: 2023-02-23
Rated 4 out of 5 by from Mixed review Ruby was extremely helpful. Walked me through the entire process with utmost patience. However, I wasn't happy with Turbo Tax's charge of $39 to have my cost deducted from my return which you don't discover until you've selected that option. I had to go back and change to pay now. That seems inappropriate.
Date published: 2023-02-23
Rated 5 out of 5 by from Fast, Simple, and Great Help Doing my taxes with TurboTax was fast and easy, especially with the help of their CPAs. They answered all of my questions promptly and thoroughly and with great patience.
Date published: 2023-02-23
Rated 4 out of 5 by from Turbo Tax is good but becoming too expensive Turbo tax offers a lot. Been doing taxes for many years and I appreciate the forms view and choosing my own topics to fill out. I have depreciation schedules that carryforward every year and love that! I am starting to question the value though as it has a cost of $130+ for Deluxe, 1 additional state downloaded and electronically filed and other state is by paper filed.
Date published: 2023-02-23
Rated 5 out of 5 by from 2022 /2023 Awesomeness!!! Easy-to-use. It was the first time that I used this service. I like how they walk you through everything.
Date published: 2023-02-23
Rated 5 out of 5 by from We love Turbo Tax! We have been using Turbo Tax for almost 10 years now. We love how easy it is to use and and cheaper then using a CPA.
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10355