TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
DanM29 from
Easy
I used TurboTax Live and it was very easy and simple. I had a great expert, Paul made it very easy for me. He kept in touch and went through everything thoroughly. Explained everything and made sure I understood everything. He was great.
Date published: 2021-02-21
Rated 5 out of 5 by
Vivi2222221 from
Turbo Tax is great
It was Very easy to do and understand and it didn't take long
Date published: 2021-02-21
Rated 2 out of 5 by
Brewha from
Turbo Tax Military enlisted free was not Free
My assumption was that Turbo Tax was going to make my tax return free, based off of their advertisement; however, this was not the case. I had to pay $140 for services that I didn't use. I'm not sure if I entered something incorrectly, but other tax services see my EIN and automatically make it free.
Date published: 2021-02-21
Rated 3 out of 5 by
Hear we go from
Had to call for the pass 3 years
I had to call for the last 3 years because when I go to pay for my state filing refund the system locks up. Then I call so I may pay for the filing and sometimes it is like deer in the headlights. No idea what I am talking about or I get the phone run around
Date published: 2021-02-21
Rated 5 out of 5 by
sman77 from
Turbotax is Awesome
Turbotax does a great job year after year and I would recommend them.
Date published: 2021-02-21
Rated 1 out of 5 by
Talk toLeo from
Horrible this year... Updater/Download Problems
Spent hours on the phone and working on Updater/Download Problems. Marc, the agent was great. Thought it was fixed after hours on the phone, went to efile (FINALLY) and got in a continuous loop that it needed to be UPDATED before I could efile. I have paid for efile for both Fed and State and will probably just have to mail the forms in...refuses to do that last "<1 minute" update and therefore will now allow me to efile
Date published: 2021-02-21
Rated 5 out of 5 by
NO MASK from
Use it every year!
Fast, easy and convenient. I didn't have to wear a mask, wait for an appointment or answer someone's questions about my financial lifestyle. Best part was the affordability to file!
Date published: 2021-02-21
Rated 5 out of 5 by
Tommyboy32130 from
Awesome and fast
Quick and easy. Very efficient and easy to get my stimulus money I never recieved.
Date published: 2021-02-21
Rated 5 out of 5 by
BM1024 from
TurboTax is awesome
I had a very good experience with TurboTax and the specialist that helped me
Date published: 2021-02-21
Rated 5 out of 5 by
Omg I need it from
The one to go!
They have all you need for the tax season. Supper helpful, EZ to use, and fast track.
All TurboTax® Offerings Reviews - Page 10347
Date published: 2021-02-21
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
DanM29 from
Easy
I used TurboTax Live and it was very easy and simple. I had a great expert, Paul made it very easy for me. He kept in touch and went through everything thoroughly. Explained everything and made sure I understood everything. He was great.
Date published: 2021-02-21
Rated 5 out of 5 by
Vivi2222221 from
Turbo Tax is great
It was Very easy to do and understand and it didn't take long
Date published: 2021-02-21
Rated 2 out of 5 by
Brewha from
Turbo Tax Military enlisted free was not Free
My assumption was that Turbo Tax was going to make my tax return free, based off of their advertisement; however, this was not the case. I had to pay $140 for services that I didn't use. I'm not sure if I entered something incorrectly, but other tax services see my EIN and automatically make it free.
Date published: 2021-02-21
Rated 3 out of 5 by
Hear we go from
Had to call for the pass 3 years
I had to call for the last 3 years because when I go to pay for my state filing refund the system locks up. Then I call so I may pay for the filing and sometimes it is like deer in the headlights. No idea what I am talking about or I get the phone run around
Date published: 2021-02-21
Rated 5 out of 5 by
sman77 from
Turbotax is Awesome
Turbotax does a great job year after year and I would recommend them.
Date published: 2021-02-21
Rated 1 out of 5 by
Talk toLeo from
Horrible this year... Updater/Download Problems
Spent hours on the phone and working on Updater/Download Problems. Marc, the agent was great. Thought it was fixed after hours on the phone, went to efile (FINALLY) and got in a continuous loop that it needed to be UPDATED before I could efile. I have paid for efile for both Fed and State and will probably just have to mail the forms in...refuses to do that last "<1 minute" update and therefore will now allow me to efile
Date published: 2021-02-21
Rated 5 out of 5 by
NO MASK from
Use it every year!
Fast, easy and convenient. I didn't have to wear a mask, wait for an appointment or answer someone's questions about my financial lifestyle. Best part was the affordability to file!
Date published: 2021-02-21
Rated 5 out of 5 by
Tommyboy32130 from
Awesome and fast
Quick and easy. Very efficient and easy to get my stimulus money I never recieved.
Date published: 2021-02-21
Rated 5 out of 5 by
BM1024 from
TurboTax is awesome
I had a very good experience with TurboTax and the specialist that helped me
Date published: 2021-02-21
Rated 5 out of 5 by
Omg I need it from
The one to go!
They have all you need for the tax season. Supper helpful, EZ to use, and fast track.
All TurboTax® Offerings Reviews - Page 10347
Date published: 2021-02-21