TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
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Rated 2 out of 5 by
DonnaBLucy from
Error in Turbo Tax software
Email instruction were provided to me in order to update the additional CA deductions. I had questions and attempted a live chat, when person came on to talk with me, my screen froze and I could not respond. I then requested a live call online at Turbo Tax, when that call came thru the phone rang twice then disconnected. On my third attempt to reach Turbo Tax help, I spoke with Desiree. She was very polite and helpful, however I believe she did not have knowledge about CA moving expenses (I believe the deduction is only if your job required the move or you needed to move to find employment). I moved due to CA being too expensive to live in, so it was a personal decision which I don't think makes the move a deduction. Anyway, I did add my last year tax prep fees and updated my CA return for e-file submission. I would not have been able to complete the update myself as the instructions in the email were vague and the Turbo Tax prompts were confusing. I will probably not use Turbo Tax again.
Date published: 2021-02-19
Rated 5 out of 5 by
Army2019 from
WTG Turbo Tax!!!
Thank you for helping me with my Army sons taxes...
Date published: 2021-02-19
Rated 5 out of 5 by
DFR8 from
This was actually FUN!
Finally tried it after years of paying an Accountant. It was so easy! Guided me through every step. I felt very secure using this site for my Tax return.
Date published: 2021-02-19
Rated 5 out of 5 by
Lexp260000 from
Turbo tax is great
Great I liked using it. It was the easiest ones I’ve used
Date published: 2021-02-19
Rated 5 out of 5 by
Jemell from
Exceptional and easy to use.
I’ve been using TurboTax for several years and each year I don’t know if it’s me but it feels like it gets easier and easier to use. This year I ended up using the help button and video chatting with a CPA to fix some monitor issues. Overall, TurboTax is amazing and I will continue to recommend them for tax services.
Date published: 2021-02-19
Rated 5 out of 5 by
Tony45286 from
Easy to use
TurboTax made filing my taxes easy. The process was quick and I got my maximum refund.
Date published: 2021-02-19
Rated 5 out of 5 by
Dreambig61 from
Absolutely awesome
I enjoy the quick response and the accuracy with all questions answered in a timely fashion.
Date published: 2021-02-19
Rated 5 out of 5 by
Muriel 63 from
Senior User friendly
User friendly! I've used Turbotax for 6 yrs as I do my own taxes and at 80, it's a relief always to have it done in just a short amount of time.
Date published: 2021-02-19
Rated 5 out of 5 by
Bear5419 from
turbo tax is awesome
so easy to use. Had a lot of helpful tips walking me through the return
Date published: 2021-02-19
Rated 5 out of 5 by
DJT 2021 from
Turbo Tax is super
I think the cost if a little high this year for some reason advertise free online service but I am alway charged
All TurboTax® Offerings Reviews - Page 10346
Date published: 2021-02-19
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
DonnaBLucy from
Error in Turbo Tax software
Email instruction were provided to me in order to update the additional CA deductions. I had questions and attempted a live chat, when person came on to talk with me, my screen froze and I could not respond. I then requested a live call online at Turbo Tax, when that call came thru the phone rang twice then disconnected. On my third attempt to reach Turbo Tax help, I spoke with Desiree. She was very polite and helpful, however I believe she did not have knowledge about CA moving expenses (I believe the deduction is only if your job required the move or you needed to move to find employment). I moved due to CA being too expensive to live in, so it was a personal decision which I don't think makes the move a deduction. Anyway, I did add my last year tax prep fees and updated my CA return for e-file submission. I would not have been able to complete the update myself as the instructions in the email were vague and the Turbo Tax prompts were confusing. I will probably not use Turbo Tax again.
Date published: 2021-02-19
Rated 5 out of 5 by
Army2019 from
WTG Turbo Tax!!!
Thank you for helping me with my Army sons taxes...
Date published: 2021-02-19
Rated 5 out of 5 by
DFR8 from
This was actually FUN!
Finally tried it after years of paying an Accountant. It was so easy! Guided me through every step. I felt very secure using this site for my Tax return.
Date published: 2021-02-19
Rated 5 out of 5 by
Lexp260000 from
Turbo tax is great
Great I liked using it. It was the easiest ones I’ve used
Date published: 2021-02-19
Rated 5 out of 5 by
Jemell from
Exceptional and easy to use.
I’ve been using TurboTax for several years and each year I don’t know if it’s me but it feels like it gets easier and easier to use. This year I ended up using the help button and video chatting with a CPA to fix some monitor issues. Overall, TurboTax is amazing and I will continue to recommend them for tax services.
Date published: 2021-02-19
Rated 5 out of 5 by
Tony45286 from
Easy to use
TurboTax made filing my taxes easy. The process was quick and I got my maximum refund.
Date published: 2021-02-19
Rated 5 out of 5 by
Dreambig61 from
Absolutely awesome
I enjoy the quick response and the accuracy with all questions answered in a timely fashion.
Date published: 2021-02-19
Rated 5 out of 5 by
Muriel 63 from
Senior User friendly
User friendly! I've used Turbotax for 6 yrs as I do my own taxes and at 80, it's a relief always to have it done in just a short amount of time.
Date published: 2021-02-19
Rated 5 out of 5 by
Bear5419 from
turbo tax is awesome
so easy to use. Had a lot of helpful tips walking me through the return
Date published: 2021-02-19
Rated 5 out of 5 by
DJT 2021 from
Turbo Tax is super
I think the cost if a little high this year for some reason advertise free online service but I am alway charged
All TurboTax® Offerings Reviews - Page 10346
Date published: 2021-02-19