TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
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Own a business
Student
Rated 2 out of 5 by from Error in Turbo Tax software Email instruction were provided to me in order to update the additional CA deductions. I had questions and attempted a live chat, when person came on to talk with me, my screen froze and I could not respond. I then requested a live call online at Turbo Tax, when that call came thru the phone rang twice then disconnected. On my third attempt to reach Turbo Tax help, I spoke with Desiree. She was very polite and helpful, however I believe she did not have knowledge about CA moving expenses (I believe the deduction is only if your job required the move or you needed to move to find employment). I moved due to CA being too expensive to live in, so it was a personal decision which I don't think makes the move a deduction. Anyway, I did add my last year tax prep fees and updated my CA return for e-file submission. I would not have been able to complete the update myself as the instructions in the email were vague and the Turbo Tax prompts were confusing. I will probably not use Turbo Tax again.
Date published: 2021-02-19
Rated 5 out of 5 by from WTG Turbo Tax!!! Thank you for helping me with my Army sons taxes...
Date published: 2021-02-19
Rated 5 out of 5 by from This was actually FUN! Finally tried it after years of paying an Accountant. It was so easy! Guided me through every step. I felt very secure using this site for my Tax return.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is great Great I liked using it. It was the easiest ones I’ve used
Date published: 2021-02-19
Rated 5 out of 5 by from Exceptional and easy to use. I’ve been using TurboTax for several years and each year I don’t know if it’s me but it feels like it gets easier and easier to use. This year I ended up using the help button and video chatting with a CPA to fix some monitor issues. Overall, TurboTax is amazing and I will continue to recommend them for tax services.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to use TurboTax made filing my taxes easy. The process was quick and I got my maximum refund.
Date published: 2021-02-19
Rated 5 out of 5 by from Absolutely awesome I enjoy the quick response and the accuracy with all questions answered in a timely fashion.
Date published: 2021-02-19
Rated 5 out of 5 by from Senior User friendly User friendly! I've used Turbotax for 6 yrs as I do my own taxes and at 80, it's a relief always to have it done in just a short amount of time.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is awesome so easy to use. Had a lot of helpful tips walking me through the return
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is super I think the cost if a little high this year for some reason advertise free online service but I am alway charged
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 10346
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Error in Turbo Tax software Email instruction were provided to me in order to update the additional CA deductions. I had questions and attempted a live chat, when person came on to talk with me, my screen froze and I could not respond. I then requested a live call online at Turbo Tax, when that call came thru the phone rang twice then disconnected. On my third attempt to reach Turbo Tax help, I spoke with Desiree. She was very polite and helpful, however I believe she did not have knowledge about CA moving expenses (I believe the deduction is only if your job required the move or you needed to move to find employment). I moved due to CA being too expensive to live in, so it was a personal decision which I don't think makes the move a deduction. Anyway, I did add my last year tax prep fees and updated my CA return for e-file submission. I would not have been able to complete the update myself as the instructions in the email were vague and the Turbo Tax prompts were confusing. I will probably not use Turbo Tax again.
Date published: 2021-02-19
Rated 5 out of 5 by from WTG Turbo Tax!!! Thank you for helping me with my Army sons taxes...
Date published: 2021-02-19
Rated 5 out of 5 by from This was actually FUN! Finally tried it after years of paying an Accountant. It was so easy! Guided me through every step. I felt very secure using this site for my Tax return.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is great Great I liked using it. It was the easiest ones I’ve used
Date published: 2021-02-19
Rated 5 out of 5 by from Exceptional and easy to use. I’ve been using TurboTax for several years and each year I don’t know if it’s me but it feels like it gets easier and easier to use. This year I ended up using the help button and video chatting with a CPA to fix some monitor issues. Overall, TurboTax is amazing and I will continue to recommend them for tax services.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to use TurboTax made filing my taxes easy. The process was quick and I got my maximum refund.
Date published: 2021-02-19
Rated 5 out of 5 by from Absolutely awesome I enjoy the quick response and the accuracy with all questions answered in a timely fashion.
Date published: 2021-02-19
Rated 5 out of 5 by from Senior User friendly User friendly! I've used Turbotax for 6 yrs as I do my own taxes and at 80, it's a relief always to have it done in just a short amount of time.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is awesome so easy to use. Had a lot of helpful tips walking me through the return
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is super I think the cost if a little high this year for some reason advertise free online service but I am alway charged
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 10346