TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from GOOD, but would like tailoring to previous return I like Turbo tax and will continue to use it...great that it brings over data from previous return. However, seems like I have to wade through a lot of extraneous, non applicable questions. Maybe the program could mirror the previous return and just provide a summary of thing that I may want to consider...
Date published: 2023-02-08
Rated 1 out of 5 by from SELL OUT Turbo tax used to be free now im paying a hundred dollars just to get my pitiful amount of tax return money back........
Date published: 2023-02-08
Rated 4 out of 5 by from Smart and has good service but also some kinks Great experience last year as a sole proprietor. This year, I was unable to file because an incorrect attachment was added to my account - Schedule C Disposition Worksheet. It required me to enter the date of a property sale which never happened. After an hour of customer service support, we looked at many options to fix it. Then, I was disconnected! I ended up deleting the attachment in the Tools menu and finally the errors went away. I called back to get a promo code - hoping the service could be covered to compensate - but I got a $20 voucher. Womp womp. I'll continue to use this service since it is very convenient but this year was a bit of a pain.
Date published: 2023-02-08
Rated 5 out of 5 by from Really great service and responsiveness My tax expert, Lalitha, was incredibly helpful in walking me through each detail of my taxes. She helped me consider all possible deductions and guided me through necessary documents. I moved a couple times last year and she was able to adjust and fix what I would have had a really hard time doing. I'm so appreciative of her help in relieving the stress of filing my taxes. It was honestly worth every penny.
Date published: 2023-02-08
Rated 5 out of 5 by from filing is easy My return is fairly easy, nothing out of the ordinary
Date published: 2023-02-08
Rated 5 out of 5 by from Well the level of help was exceptional very calm a My experience with turbo tax was great I love the level of comment
Date published: 2023-02-08
Rated 1 out of 5 by from Why Turbo tax makes it impossible to file your taxes for free again after having to do deluxe last year. I should have the option to drop it back to free if my taxes get less complicated but no.
Date published: 2023-02-08
Rated 5 out of 5 by from AWESOME DESERVE 100 IT WAS AWESOME THEY DESREVE A 100 THE BEST I WILL DO IT AGAIN NEXT YEAR
Date published: 2023-02-08
Rated 3 out of 5 by from it was easy I paid for the upgrade, for live help but it was still automated answers.
Date published: 2023-02-08
Rated 5 out of 5 by from Simple and easy to use its a great way to do your taxes! simple and easy to use the best way to get the max refund for your money and if you ever get stuck the live option is a lifesaver
Date published: 2023-02-08
All TurboTax® Offerings Reviews - Page 10345
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from GOOD, but would like tailoring to previous return I like Turbo tax and will continue to use it...great that it brings over data from previous return. However, seems like I have to wade through a lot of extraneous, non applicable questions. Maybe the program could mirror the previous return and just provide a summary of thing that I may want to consider...
Date published: 2023-02-08
Rated 1 out of 5 by from SELL OUT Turbo tax used to be free now im paying a hundred dollars just to get my pitiful amount of tax return money back........
Date published: 2023-02-08
Rated 4 out of 5 by from Smart and has good service but also some kinks Great experience last year as a sole proprietor. This year, I was unable to file because an incorrect attachment was added to my account - Schedule C Disposition Worksheet. It required me to enter the date of a property sale which never happened. After an hour of customer service support, we looked at many options to fix it. Then, I was disconnected! I ended up deleting the attachment in the Tools menu and finally the errors went away. I called back to get a promo code - hoping the service could be covered to compensate - but I got a $20 voucher. Womp womp. I'll continue to use this service since it is very convenient but this year was a bit of a pain.
Date published: 2023-02-08
Rated 5 out of 5 by from Really great service and responsiveness My tax expert, Lalitha, was incredibly helpful in walking me through each detail of my taxes. She helped me consider all possible deductions and guided me through necessary documents. I moved a couple times last year and she was able to adjust and fix what I would have had a really hard time doing. I'm so appreciative of her help in relieving the stress of filing my taxes. It was honestly worth every penny.
Date published: 2023-02-08
Rated 5 out of 5 by from filing is easy My return is fairly easy, nothing out of the ordinary
Date published: 2023-02-08
Rated 5 out of 5 by from Well the level of help was exceptional very calm a My experience with turbo tax was great I love the level of comment
Date published: 2023-02-08
Rated 1 out of 5 by from Why Turbo tax makes it impossible to file your taxes for free again after having to do deluxe last year. I should have the option to drop it back to free if my taxes get less complicated but no.
Date published: 2023-02-08
Rated 5 out of 5 by from AWESOME DESERVE 100 IT WAS AWESOME THEY DESREVE A 100 THE BEST I WILL DO IT AGAIN NEXT YEAR
Date published: 2023-02-08
Rated 3 out of 5 by from it was easy I paid for the upgrade, for live help but it was still automated answers.
Date published: 2023-02-08
Rated 5 out of 5 by from Simple and easy to use its a great way to do your taxes! simple and easy to use the best way to get the max refund for your money and if you ever get stuck the live option is a lifesaver
Date published: 2023-02-08
All TurboTax® Offerings Reviews - Page 10345