TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Sammy017 from
Easy—and no jail time!
TurboTax was super easy. I'm new to the whole taxes thing and was nervous I would be locked up for good! Luckily, TurboTax's system and software are very user-friendly to avoid sending you behind bars. Thanks, TurboTax!
Date published: 2023-02-23
Rated 5 out of 5 by
money1234 from
Easy and simple to use!!!
Thank you so much!!! simple and easy loved it great experience.
Date published: 2023-02-23
Rated 4 out of 5 by
kc4cywbb from
Turbo Tax 2023
Only issue was system did not detect all info from imported files
Date published: 2023-02-23
Rated 5 out of 5 by
kennethgordon from
Excellent!
Operator was very helpful. Enjoyed the experience.
Date published: 2023-02-23
Rated 3 out of 5 by
PickOne1970 from
Good program but support structure is very weak.
Works fairly well with some caveats re: navigation and usability. If you work straight through, it's great but bouncing in and out can be tedious. Also the support structure for true technical problems (especially for state returns) with the application is very weak. Almost no hope of getting a problem to the correct party and fixed. For the most part it will work well for almost all returns.
Date published: 2023-02-23
Rated 5 out of 5 by
Brown w from
THEY ARE AWESOME
I HAVE USED THEM EVERY YEAR!!! EASY, AND QUICK!! GETTING ASSISTANCE IS FREE!! WHAT'S NOT TO LOVE!!😍😍😍
Date published: 2023-02-23
Rated 5 out of 5 by
safora from
great help
The expert that helped me was amazing . she took her time to figure out what was wrong.
Date published: 2023-02-23
Rated 5 out of 5 by
Gma Gucci from
Easy!
I was a tax professional, and this takes all the headaches out of filing. With interruptions it only took an hour. My third-year filing with TurboTax and will file with them in the future.
Date published: 2023-02-23
Rated 2 out of 5 by
SB63 from
Needs Work
When trying to file my return this year, it was to be honest, like pulling teeth to get to the end of it. A more open program that would allow me to talk to a PERSON not a ROBOT would be much more helpful when i am looking for important documentation to complete said taxes.
Date published: 2023-02-23
Rated 5 out of 5 by
MAKDB from
LOVE THIS!!
Step by step guide! Very helpful and able to ask questions if needed.
All TurboTax® Offerings Reviews - Page 10342
Date published: 2023-02-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Sammy017 from
Easy—and no jail time!
TurboTax was super easy. I'm new to the whole taxes thing and was nervous I would be locked up for good! Luckily, TurboTax's system and software are very user-friendly to avoid sending you behind bars. Thanks, TurboTax!
Date published: 2023-02-23
Rated 5 out of 5 by
money1234 from
Easy and simple to use!!!
Thank you so much!!! simple and easy loved it great experience.
Date published: 2023-02-23
Rated 4 out of 5 by
kc4cywbb from
Turbo Tax 2023
Only issue was system did not detect all info from imported files
Date published: 2023-02-23
Rated 5 out of 5 by
kennethgordon from
Excellent!
Operator was very helpful. Enjoyed the experience.
Date published: 2023-02-23
Rated 3 out of 5 by
PickOne1970 from
Good program but support structure is very weak.
Works fairly well with some caveats re: navigation and usability. If you work straight through, it's great but bouncing in and out can be tedious. Also the support structure for true technical problems (especially for state returns) with the application is very weak. Almost no hope of getting a problem to the correct party and fixed. For the most part it will work well for almost all returns.
Date published: 2023-02-23
Rated 5 out of 5 by
Brown w from
THEY ARE AWESOME
I HAVE USED THEM EVERY YEAR!!! EASY, AND QUICK!! GETTING ASSISTANCE IS FREE!! WHAT'S NOT TO LOVE!!😍😍😍
Date published: 2023-02-23
Rated 5 out of 5 by
safora from
great help
The expert that helped me was amazing . she took her time to figure out what was wrong.
Date published: 2023-02-23
Rated 5 out of 5 by
Gma Gucci from
Easy!
I was a tax professional, and this takes all the headaches out of filing. With interruptions it only took an hour. My third-year filing with TurboTax and will file with them in the future.
Date published: 2023-02-23
Rated 2 out of 5 by
SB63 from
Needs Work
When trying to file my return this year, it was to be honest, like pulling teeth to get to the end of it. A more open program that would allow me to talk to a PERSON not a ROBOT would be much more helpful when i am looking for important documentation to complete said taxes.
Date published: 2023-02-23
Rated 5 out of 5 by
MAKDB from
LOVE THIS!!
Step by step guide! Very helpful and able to ask questions if needed.
All TurboTax® Offerings Reviews - Page 10342
Date published: 2023-02-23