TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Almost had me agree to opening a bank account This was my first time doing my taxes on my own and the experience would've been great if only you didn't try selling me bank accounts and additional services or upgrades along the way.
Date published: 2022-02-19
Rated 5 out of 5 by from TurboTax is Awesome! I like the fact that it's simple, efficient and easy to understand. The best of the experience was speaking to my customer service representative I believe named Jake he had dope personality and was very helpful when I needed to understand why I couldn't e-file my taxes, he explained how my documents weren't ready to be sign and had to wait for the release of the documents.
Date published: 2022-02-19
Rated 5 out of 5 by from Live Help is Awesome This is the first year I am filing my taxes myself. I was super confused but had an amazing woman to help me and talk me through my questions.
Date published: 2022-02-19
Rated 5 out of 5 by from Great and easy experience Always a seamless experience. Thank you for making a dreaded task feel manageable.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax is Awesome 3rd year doing my taxes with Turbo Tax. It's always so easy breezy!
Date published: 2022-02-19
Rated 5 out of 5 by from TurboTax is great TurboTax is fairly easy to do and I actually kind of enjoy doing it lol
Date published: 2022-02-19
Rated 5 out of 5 by from Very outstanding It was so easy to use turbo tax I really enjoyed it
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax is user friendly I thankfully don't need it often but the expert live help is great is when I do!!
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax is great It was good very helpful and very quick I was pleased
Date published: 2022-02-19
Rated 1 out of 5 by from TurboTax has changed, and it's not for the better Between the constant upselling, offers for services such as credit karma, and errors that I encountered forcing me to insert info into areas that were blank on my actual W2's (we live in Texas and therefore don't file state taxes...as a tax software you should know this), I will not be using Turbo Tax next year. This comes after being a customer for more than a decade. What have you done to a once excellent product?
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10338
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Almost had me agree to opening a bank account This was my first time doing my taxes on my own and the experience would've been great if only you didn't try selling me bank accounts and additional services or upgrades along the way.
Date published: 2022-02-19
Rated 5 out of 5 by from TurboTax is Awesome! I like the fact that it's simple, efficient and easy to understand. The best of the experience was speaking to my customer service representative I believe named Jake he had dope personality and was very helpful when I needed to understand why I couldn't e-file my taxes, he explained how my documents weren't ready to be sign and had to wait for the release of the documents.
Date published: 2022-02-19
Rated 5 out of 5 by from Live Help is Awesome This is the first year I am filing my taxes myself. I was super confused but had an amazing woman to help me and talk me through my questions.
Date published: 2022-02-19
Rated 5 out of 5 by from Great and easy experience Always a seamless experience. Thank you for making a dreaded task feel manageable.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax is Awesome 3rd year doing my taxes with Turbo Tax. It's always so easy breezy!
Date published: 2022-02-19
Rated 5 out of 5 by from TurboTax is great TurboTax is fairly easy to do and I actually kind of enjoy doing it lol
Date published: 2022-02-19
Rated 5 out of 5 by from Very outstanding It was so easy to use turbo tax I really enjoyed it
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax is user friendly I thankfully don't need it often but the expert live help is great is when I do!!
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax is great It was good very helpful and very quick I was pleased
Date published: 2022-02-19
Rated 1 out of 5 by from TurboTax has changed, and it's not for the better Between the constant upselling, offers for services such as credit karma, and errors that I encountered forcing me to insert info into areas that were blank on my actual W2's (we live in Texas and therefore don't file state taxes...as a tax software you should know this), I will not be using Turbo Tax next year. This comes after being a customer for more than a decade. What have you done to a once excellent product?
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10338