TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
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TurboTax Full Service
Rated 3 out of 5 by
Edcypress from
Almost had me agree to opening a bank account
This was my first time doing my taxes on my own and the experience would've been great if only you didn't try selling me bank accounts and additional services or upgrades along the way.
Date published: 2022-02-19
Rated 5 out of 5 by
Landis29 from
TurboTax is Awesome!
I like the fact that it's simple, efficient and easy to understand. The best of the experience was speaking to my customer service representative I believe named Jake he had dope personality and was very helpful when I needed to understand why I couldn't e-file my taxes, he explained how my documents weren't ready to be sign and had to wait for the release of the documents.
Date published: 2022-02-19
Rated 5 out of 5 by
BBby90 from
Live Help is Awesome
This is the first year I am filing my taxes myself. I was super confused but had an amazing woman to help me and talk me through my questions.
Date published: 2022-02-19
Rated 5 out of 5 by
Bstacks from
Great and easy experience
Always a seamless experience. Thank you for making a dreaded task feel manageable.
Date published: 2022-02-19
Rated 5 out of 5 by
bossmom1980 from
Turbo Tax is Awesome
3rd year doing my taxes with Turbo Tax. It's always so easy breezy!
Date published: 2022-02-19
Rated 5 out of 5 by
Cat9901 from
TurboTax is great
TurboTax is fairly easy to do and I actually kind of enjoy doing it lol
Date published: 2022-02-19
Rated 5 out of 5 by
Issavibe from
Very outstanding
It was so easy to use turbo tax I really enjoyed it
Date published: 2022-02-19
Rated 5 out of 5 by
DMR33333 from
Turbo Tax is user friendly
I thankfully don't need it often but the expert live help is great is when I do!!
Date published: 2022-02-19
Rated 5 out of 5 by
BeeB12 from
Turbo Tax is great
It was good very helpful and very quick I was pleased
Date published: 2022-02-19
Rated 1 out of 5 by
Steele19 from
TurboTax has changed, and it's not for the better
Between the constant upselling, offers for services such as credit karma, and errors that I encountered forcing me to insert info into areas that were blank on my actual W2's (we live in Texas and therefore don't file state taxes...as a tax software you should know this), I will not be using Turbo Tax next year. This comes after being a customer for more than a decade. What have you done to a once excellent product?
All TurboTax® Offerings Reviews - Page 10338
Date published: 2022-02-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
Edcypress from
Almost had me agree to opening a bank account
This was my first time doing my taxes on my own and the experience would've been great if only you didn't try selling me bank accounts and additional services or upgrades along the way.
Date published: 2022-02-19
Rated 5 out of 5 by
Landis29 from
TurboTax is Awesome!
I like the fact that it's simple, efficient and easy to understand. The best of the experience was speaking to my customer service representative I believe named Jake he had dope personality and was very helpful when I needed to understand why I couldn't e-file my taxes, he explained how my documents weren't ready to be sign and had to wait for the release of the documents.
Date published: 2022-02-19
Rated 5 out of 5 by
BBby90 from
Live Help is Awesome
This is the first year I am filing my taxes myself. I was super confused but had an amazing woman to help me and talk me through my questions.
Date published: 2022-02-19
Rated 5 out of 5 by
Bstacks from
Great and easy experience
Always a seamless experience. Thank you for making a dreaded task feel manageable.
Date published: 2022-02-19
Rated 5 out of 5 by
bossmom1980 from
Turbo Tax is Awesome
3rd year doing my taxes with Turbo Tax. It's always so easy breezy!
Date published: 2022-02-19
Rated 5 out of 5 by
Cat9901 from
TurboTax is great
TurboTax is fairly easy to do and I actually kind of enjoy doing it lol
Date published: 2022-02-19
Rated 5 out of 5 by
Issavibe from
Very outstanding
It was so easy to use turbo tax I really enjoyed it
Date published: 2022-02-19
Rated 5 out of 5 by
DMR33333 from
Turbo Tax is user friendly
I thankfully don't need it often but the expert live help is great is when I do!!
Date published: 2022-02-19
Rated 5 out of 5 by
BeeB12 from
Turbo Tax is great
It was good very helpful and very quick I was pleased
Date published: 2022-02-19
Rated 1 out of 5 by
Steele19 from
TurboTax has changed, and it's not for the better
Between the constant upselling, offers for services such as credit karma, and errors that I encountered forcing me to insert info into areas that were blank on my actual W2's (we live in Texas and therefore don't file state taxes...as a tax software you should know this), I will not be using Turbo Tax next year. This comes after being a customer for more than a decade. What have you done to a once excellent product?
All TurboTax® Offerings Reviews - Page 10338
Date published: 2022-02-19