TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Very good product Very easy to use. Helped me alot because I sold a rental property last year.
Date published: 2022-03-03
Rated 5 out of 5 by from Easy to Use Helpful side notes on every section of filing- Helped make me feel confident to find answers. Walked me through all deductions, to find savings.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo tax is awesome and reps are amazing We had several questions, each rep was professional and easy to talk to. They made you feel like family. Never had better customer services.
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax is Awesomeness at its finest The process was very easy to follow. It guided you through the entire process with little added tips to ensure you were on track.
Date published: 2022-03-03
Rated 5 out of 5 by from Awesome Awesome would recommend to everyone. Very professial and very polite. Explains everything
Date published: 2022-03-03
Rated 5 out of 5 by from Easy! Quick, painless, and efficient. Highly recommend!!
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax Deluxe Used it for years always very good! Support is always available if needed
Date published: 2022-03-03
Rated 3 out of 5 by from Completing federal return & PA return Federal Return was easy to complete and file. The PA state return was a disaster. When I went to efile the return prior to 3/3/22 it showed a rejection due to Schedule D TP over 100 1099B stock transactions.Told to update the turbo tax online, which I did at least 30 times and it came back that and every time my turbo tax file was up to date. It appears from conversation I had with Lillian at Turbo tax on 3/2/22 that your organization was aware of this issue & did not know when it would be fixed. Wo on 3/3/22 appears that Turbo Tax fixed the issue & was able to finally efile to PA. I strongly suggest that Turbo Tax notify its users when a issue is in product that will delay efile at state or federal level. I spent hours trying to find out why it would not handle the PA efile. Poor customer service when called for assistance, your folks in the call center were not aware of this issue for at least 4 weeks. I am a 20 year user of Turbo Tax, I will possibly go with another program due to the issues encountered this year.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is Awesome you people your expect i really appreciate thanks for the good work
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is great We have been using Turbo Tax since 1994 and will continue to use it in the future.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 10335
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very good product Very easy to use. Helped me alot because I sold a rental property last year.
Date published: 2022-03-03
Rated 5 out of 5 by from Easy to Use Helpful side notes on every section of filing- Helped make me feel confident to find answers. Walked me through all deductions, to find savings.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo tax is awesome and reps are amazing We had several questions, each rep was professional and easy to talk to. They made you feel like family. Never had better customer services.
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax is Awesomeness at its finest The process was very easy to follow. It guided you through the entire process with little added tips to ensure you were on track.
Date published: 2022-03-03
Rated 5 out of 5 by from Awesome Awesome would recommend to everyone. Very professial and very polite. Explains everything
Date published: 2022-03-03
Rated 5 out of 5 by from Easy! Quick, painless, and efficient. Highly recommend!!
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax Deluxe Used it for years always very good! Support is always available if needed
Date published: 2022-03-03
Rated 3 out of 5 by from Completing federal return & PA return Federal Return was easy to complete and file. The PA state return was a disaster. When I went to efile the return prior to 3/3/22 it showed a rejection due to Schedule D TP over 100 1099B stock transactions.Told to update the turbo tax online, which I did at least 30 times and it came back that and every time my turbo tax file was up to date. It appears from conversation I had with Lillian at Turbo tax on 3/2/22 that your organization was aware of this issue & did not know when it would be fixed. Wo on 3/3/22 appears that Turbo Tax fixed the issue & was able to finally efile to PA. I strongly suggest that Turbo Tax notify its users when a issue is in product that will delay efile at state or federal level. I spent hours trying to find out why it would not handle the PA efile. Poor customer service when called for assistance, your folks in the call center were not aware of this issue for at least 4 weeks. I am a 20 year user of Turbo Tax, I will possibly go with another program due to the issues encountered this year.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is Awesome you people your expect i really appreciate thanks for the good work
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is great We have been using Turbo Tax since 1994 and will continue to use it in the future.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 10335