TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from I don't like being forced to file state tax return The program works fine but I don't like being forced to file a state tax return. We are retired and don't pay state taxes but your program forces us to file state taxes at a cost of $39.00. Because of the above, we will use a different program to file taxes next year.
Date published: 2023-02-24
Rated 5 out of 5 by from Easily done! Great system, easy to file! Been doing this for the past 4 years.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is AWESOME! Great support team and easy to navigate through the process.
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax is cool! I loved using TurboTax. It was stress free and easy to use.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbotax is easy to use. Turbotax was a very user friendly experience. Additionally, whenever I needed help, I had an expert minutes away to walk me through the confusion.
Date published: 2023-02-24
Rated 5 out of 5 by from Simple Very easy to use. Made filing taxes a snap. Even for me.
Date published: 2023-02-24
Rated 3 out of 5 by from Good not Great It’s the little things for me the parts of the process that are overlooked. And the one thing that stood out to me today while the majority of the process was seamless, when I wanted to change the option to pay with my tax return to avoid a $39 fee I was unable to find this as a option within the whole tax filing process. That is it seemed that once I made a decision and didn’t realize it was gonna cost me money the option to correct this was taken away.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is Awesome. A+++++++++ I been using Turbo Tax for long time I love it. Best Software
Date published: 2023-02-24
Rated 1 out of 5 by from This is getting worse every year!! I should not have had to pay for this service - I was only using the free addition..
Date published: 2023-02-24
Rated 1 out of 5 by from Options to file free are not available The process is too long. I should have been able to file short form this year. I want to skip things that I know are not part of what I care about. Turbo Tax tries every possible way to make it so that you cannot file for free and does not give options. Even though I lost money with investments, just because I have investments the system forces to file long form. I will be looking for a new service next year.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10329
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from I don't like being forced to file state tax return The program works fine but I don't like being forced to file a state tax return. We are retired and don't pay state taxes but your program forces us to file state taxes at a cost of $39.00. Because of the above, we will use a different program to file taxes next year.
Date published: 2023-02-24
Rated 5 out of 5 by from Easily done! Great system, easy to file! Been doing this for the past 4 years.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is AWESOME! Great support team and easy to navigate through the process.
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax is cool! I loved using TurboTax. It was stress free and easy to use.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbotax is easy to use. Turbotax was a very user friendly experience. Additionally, whenever I needed help, I had an expert minutes away to walk me through the confusion.
Date published: 2023-02-24
Rated 5 out of 5 by from Simple Very easy to use. Made filing taxes a snap. Even for me.
Date published: 2023-02-24
Rated 3 out of 5 by from Good not Great It’s the little things for me the parts of the process that are overlooked. And the one thing that stood out to me today while the majority of the process was seamless, when I wanted to change the option to pay with my tax return to avoid a $39 fee I was unable to find this as a option within the whole tax filing process. That is it seemed that once I made a decision and didn’t realize it was gonna cost me money the option to correct this was taken away.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is Awesome. A+++++++++ I been using Turbo Tax for long time I love it. Best Software
Date published: 2023-02-24
Rated 1 out of 5 by from This is getting worse every year!! I should not have had to pay for this service - I was only using the free addition..
Date published: 2023-02-24
Rated 1 out of 5 by from Options to file free are not available The process is too long. I should have been able to file short form this year. I want to skip things that I know are not part of what I care about. Turbo Tax tries every possible way to make it so that you cannot file for free and does not give options. Even though I lost money with investments, just because I have investments the system forces to file long form. I will be looking for a new service next year.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10329