TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Roverdog33 from
The only one to use
Very easy to use. I would recommend for the ease of use.
Date published: 2022-03-17
Rated 5 out of 5 by
PBJJ2022 from
Taxes Complete!
Easy easy easy easy easy easy easy easy easy easy easy
Date published: 2022-03-17
Rated 5 out of 5 by
Johngalt777 from
Turbo Tax handled a semi-complex return well
Easy to use, easy to review and questions answered immediately
Date published: 2022-03-17
Rated 1 out of 5 by
Pete9842 from
Glitch caused error
I have a rental property so I used to find TurboTax helpful. A glitch in their system erroneously recorded my property as sold, so it did not carry over my depreciation expense. I was able to do an amendment, but it was a real hassle to get someone who understood my issue and who can help - I wasted countless hours trying to get help. I also had to upgrade in order to get the additional advice on how to fix this. I asked for a courtesy discount for which they gave me a code, but it did not work. I have lost confidence in the accuracy of their record keeping and difficulty in getting customer service was very time consuming. I will be looking elsewhere next year
Date published: 2022-03-17
Rated 5 out of 5 by
Drewnn from
Love using Turbotax
This tax system is very user friendly. I've used it for the past five years.
Date published: 2022-03-17
Rated 3 out of 5 by
SueS81 from
Used to be Better
Not as good as Turbo Tax used to be--have used for years. Skips too much--Questions hidden--really have to review documents at end to figure out what is missed.
Date published: 2022-03-17
Rated 3 out of 5 by
richnew12 from
Turbo tax needs work. Using windows 11
I used windows 11 to refile my turbo tax for 2019. I had problems entering corrections. Seems like no matter how many I corrected an input correction information did not save. So, I started to save each change. In some instances, the correction displayed correctly on forms for the final save. Yet in some cases the corrected inputs were lost when I printed the forms.
Date published: 2022-03-17
Rated 5 out of 5 by
PiperP from
Fast Stress Relief!
Turbo tax has been my go to for several years. I love that they remember me and my situations every year. It makes tax season a breeze for me. Thank you!
Date published: 2022-03-17
Rated 4 out of 5 by
Donald Bake from
easy to understand
very easy to navigate and helpful on getting a good refund. Expensive to do direct deposit. Thought we were helping with paper work and it cost us more.
Date published: 2022-03-17
Rated 5 out of 5 by
Kaiyab04 from
TurboTax was great!
For the most part the whole process was self explanatory and any confusion I had the expert were really helpful and had great attitudes ( especially my last two).
All TurboTax® Offerings Reviews - Page 10328
Date published: 2022-03-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Roverdog33 from
The only one to use
Very easy to use. I would recommend for the ease of use.
Date published: 2022-03-17
Rated 5 out of 5 by
PBJJ2022 from
Taxes Complete!
Easy easy easy easy easy easy easy easy easy easy easy
Date published: 2022-03-17
Rated 5 out of 5 by
Johngalt777 from
Turbo Tax handled a semi-complex return well
Easy to use, easy to review and questions answered immediately
Date published: 2022-03-17
Rated 1 out of 5 by
Pete9842 from
Glitch caused error
I have a rental property so I used to find TurboTax helpful. A glitch in their system erroneously recorded my property as sold, so it did not carry over my depreciation expense. I was able to do an amendment, but it was a real hassle to get someone who understood my issue and who can help - I wasted countless hours trying to get help. I also had to upgrade in order to get the additional advice on how to fix this. I asked for a courtesy discount for which they gave me a code, but it did not work. I have lost confidence in the accuracy of their record keeping and difficulty in getting customer service was very time consuming. I will be looking elsewhere next year
Date published: 2022-03-17
Rated 5 out of 5 by
Drewnn from
Love using Turbotax
This tax system is very user friendly. I've used it for the past five years.
Date published: 2022-03-17
Rated 3 out of 5 by
SueS81 from
Used to be Better
Not as good as Turbo Tax used to be--have used for years. Skips too much--Questions hidden--really have to review documents at end to figure out what is missed.
Date published: 2022-03-17
Rated 3 out of 5 by
richnew12 from
Turbo tax needs work. Using windows 11
I used windows 11 to refile my turbo tax for 2019. I had problems entering corrections. Seems like no matter how many I corrected an input correction information did not save. So, I started to save each change. In some instances, the correction displayed correctly on forms for the final save. Yet in some cases the corrected inputs were lost when I printed the forms.
Date published: 2022-03-17
Rated 5 out of 5 by
PiperP from
Fast Stress Relief!
Turbo tax has been my go to for several years. I love that they remember me and my situations every year. It makes tax season a breeze for me. Thank you!
Date published: 2022-03-17
Rated 4 out of 5 by
Donald Bake from
easy to understand
very easy to navigate and helpful on getting a good refund. Expensive to do direct deposit. Thought we were helping with paper work and it cost us more.
Date published: 2022-03-17
Rated 5 out of 5 by
Kaiyab04 from
TurboTax was great!
For the most part the whole process was self explanatory and any confusion I had the expert were really helpful and had great attitudes ( especially my last two).
All TurboTax® Offerings Reviews - Page 10328
Date published: 2022-03-17