TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Most intuitive product to use. As much as I dislike paying for the service, I always come back because between my 1099-B and home office deductions, I can't find a free app which is as easy to use.
Date published: 2021-02-27
Rated 5 out of 5 by from I LOVE IT TURBO TAX IT IS THE BEST PERFECT system we love it everybody should use 100% correct lets u know
Date published: 2021-02-27
Rated 2 out of 5 by from Tons of bugs this year. Terrible experience this year. There were tons of bugs that caused my account to freeze up, and for a few days it seemed the entire account was going to be irretrievable. I was on the phone with customer service twice for over an hour each time and they were not able to do a single thing to get my account unlocked. I let it sit for a few days, and miraculously when I logged in again and just clicked every possible button the account unseized itself for some reason and I could resume worked. However, other less severe bugs were encountered that cost me additional hours. If when I finally finished I hadn't gotten such a good refund I would have given 1 star instead of two. Terrible hassle. Almost not worth it.
Date published: 2021-02-27
Rated 5 out of 5 by from Love it! Minus the form that populated wanting me to add self employment income that I dont have, it was easy.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Very Easy!! I have been using Turbo Tax since 2018; the questions are vey easy to understand and the tips are vey clear to follow; their security settings at the end is a must!! That true feeling of security poops. Thank you!!
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome To my surprise Turbo Tax was able to pull in not only our W-2 information but our 1099-DIV, etc. It put everything where it needed to be, so i didn't have to spend hours researching to figure out where everything went. Love it!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax- Super Easy, Super Awesome! This is the first time I had to file. Turbo Tax makes it so easy anyone can do it.
Date published: 2021-02-27
Rated 4 out of 5 by from Way better than H&R Block Like the title says. Good interface, good explanations.
Date published: 2021-02-27
Rated 2 out of 5 by from Lots of ambiguity Found that Turbo Tax is starting to guide off of explaining different steps. Will probably look for another source next year.
Date published: 2021-02-27
Rated 5 out of 5 by from Great program I love how easy it was to file my taxes. It was very good
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10328
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Most intuitive product to use. As much as I dislike paying for the service, I always come back because between my 1099-B and home office deductions, I can't find a free app which is as easy to use.
Date published: 2021-02-27
Rated 5 out of 5 by from I LOVE IT TURBO TAX IT IS THE BEST PERFECT system we love it everybody should use 100% correct lets u know
Date published: 2021-02-27
Rated 2 out of 5 by from Tons of bugs this year. Terrible experience this year. There were tons of bugs that caused my account to freeze up, and for a few days it seemed the entire account was going to be irretrievable. I was on the phone with customer service twice for over an hour each time and they were not able to do a single thing to get my account unlocked. I let it sit for a few days, and miraculously when I logged in again and just clicked every possible button the account unseized itself for some reason and I could resume worked. However, other less severe bugs were encountered that cost me additional hours. If when I finally finished I hadn't gotten such a good refund I would have given 1 star instead of two. Terrible hassle. Almost not worth it.
Date published: 2021-02-27
Rated 5 out of 5 by from Love it! Minus the form that populated wanting me to add self employment income that I dont have, it was easy.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Very Easy!! I have been using Turbo Tax since 2018; the questions are vey easy to understand and the tips are vey clear to follow; their security settings at the end is a must!! That true feeling of security poops. Thank you!!
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome To my surprise Turbo Tax was able to pull in not only our W-2 information but our 1099-DIV, etc. It put everything where it needed to be, so i didn't have to spend hours researching to figure out where everything went. Love it!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax- Super Easy, Super Awesome! This is the first time I had to file. Turbo Tax makes it so easy anyone can do it.
Date published: 2021-02-27
Rated 4 out of 5 by from Way better than H&R Block Like the title says. Good interface, good explanations.
Date published: 2021-02-27
Rated 2 out of 5 by from Lots of ambiguity Found that Turbo Tax is starting to guide off of explaining different steps. Will probably look for another source next year.
Date published: 2021-02-27
Rated 5 out of 5 by from Great program I love how easy it was to file my taxes. It was very good
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10328