TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from TurboTax is good but too expensive The e-File section failed twice. I ended up having to file by snail-mail, which is two years in a row now. Not sure what the problem is.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax for Jane I found the program this year a little different, but still very useable.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax is great I've use TurboTax for years, it is easy to use and complete
Date published: 2022-04-13
Rated 1 out of 5 by from No Free filing The offer was a free state and federal filing for simple taxes, that is not the case. I was charged $110 for filing the most simplest of information
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax makes it so easy I needed help with the IRS last year, TurboTax was wonderful and took care of everything.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax Live Full Service is good The TT Live Full Service is good if you get your docs in order early. If your agent is on top of the specific items you want them to focus on and is a good communicator and stays in touch with you throughout the process, the experience is a good one. My agent did all those things, so I am satisfied with the experience. There was a delay in the review process but that is something that TurboTax needs to fix and was not due to my agent.
Date published: 2022-04-13
Rated 1 out of 5 by from Yikes Only 63 dollars for a tax return, someone tell me how to do this myself next year.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax makes it easy! It has been over a decade since I began using this system and it gets easier every year. Even with more business and assets, it is still simple and thorough.
Date published: 2022-04-13
Rated 2 out of 5 by from TurboTax dropped the ball! I thought my tax return was complete and FILED on 3/30/22. When I went online to check today, 4/13, I found it HAD NOT BEEN FILED. I had to go through the process of e-file with the feds again (I thought). GOOD THING I CHECKED. WHAT HAPPENED?
Date published: 2022-04-13
Rated 5 out of 5 by from Awesome A real nice and convenient and consistent process..I will refer Turbo Tax to my family and friends....Thanks
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 10324
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax is good but too expensive The e-File section failed twice. I ended up having to file by snail-mail, which is two years in a row now. Not sure what the problem is.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax for Jane I found the program this year a little different, but still very useable.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax is great I've use TurboTax for years, it is easy to use and complete
Date published: 2022-04-13
Rated 1 out of 5 by from No Free filing The offer was a free state and federal filing for simple taxes, that is not the case. I was charged $110 for filing the most simplest of information
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax makes it so easy I needed help with the IRS last year, TurboTax was wonderful and took care of everything.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax Live Full Service is good The TT Live Full Service is good if you get your docs in order early. If your agent is on top of the specific items you want them to focus on and is a good communicator and stays in touch with you throughout the process, the experience is a good one. My agent did all those things, so I am satisfied with the experience. There was a delay in the review process but that is something that TurboTax needs to fix and was not due to my agent.
Date published: 2022-04-13
Rated 1 out of 5 by from Yikes Only 63 dollars for a tax return, someone tell me how to do this myself next year.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax makes it easy! It has been over a decade since I began using this system and it gets easier every year. Even with more business and assets, it is still simple and thorough.
Date published: 2022-04-13
Rated 2 out of 5 by from TurboTax dropped the ball! I thought my tax return was complete and FILED on 3/30/22. When I went online to check today, 4/13, I found it HAD NOT BEEN FILED. I had to go through the process of e-file with the feds again (I thought). GOOD THING I CHECKED. WHAT HAPPENED?
Date published: 2022-04-13
Rated 5 out of 5 by from Awesome A real nice and convenient and consistent process..I will refer Turbo Tax to my family and friends....Thanks
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 10324