TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Very good software I've used Turbotax annually to prepare my taxes and this year's version is the best.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy,,,to use Easy to use and post, can have samples of locations
Date published: 2023-04-18
Rated 4 out of 5 by from I use Turbo Tax The title says it. I did prefer last year's version, although this year's seemed shorter and quicker.
Date published: 2023-04-18
Rated 5 out of 5 by from very easy to work with Ive been using TurboTax for 6 years and never had a problem
Date published: 2023-04-18
Rated 5 out of 5 by from Been usins Turbo Tax for years I have been using Turbo Tax for years and each year they make great improvements. Highly recommend Turbo Tax.
Date published: 2023-04-18
Rated 5 out of 5 by from Great work Was able to do this in the time that was forecasted.
Date published: 2023-04-18
Rated 1 out of 5 by from Too Many Offers and Begging For More Money Felt like I was going through a maze to decline offers to get more of my money.
Date published: 2023-04-18
Rated 3 out of 5 by from Easy to Use The system is easy to use, but $119 plus $39 processing fee is way too much for a simple return!!
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome!!! Very quick and easy to follow!! Been using it for the past 3yrs
Date published: 2023-04-18
Rated 1 out of 5 by from Payment unclear Yes, TurboTax makes life easier and I'm OK with paying something. But hiding the costs until the end is really not cool. I was a student for part of last year then got my first job out of state. So my returns had to be filed in 2 states. I used TurboTax as I have for the past few years. But this year, because I got a tiny credit for making a retirement contribution, I had to pay for Deluxe -- times three! $59 each for federal and also two states. Really? Way more than the tax credit was worth. If I'd known that as I was using the product, I'd have opted out of the credit. When I found out at the end, my only option -- according to your online instructions -- was to delete all my hours of work and go back and start over. So I ended up paying $188 (w tax) for my little retirement contribution credit. PLEASE let people know when they're triggering something that will bump them into a non-free version -- before they continue, not at the end of all their work -- and MAKE IT CLEAR that cost is for STATE returns, too!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1033
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very good software I've used Turbotax annually to prepare my taxes and this year's version is the best.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy,,,to use Easy to use and post, can have samples of locations
Date published: 2023-04-18
Rated 4 out of 5 by from I use Turbo Tax The title says it. I did prefer last year's version, although this year's seemed shorter and quicker.
Date published: 2023-04-18
Rated 5 out of 5 by from very easy to work with Ive been using TurboTax for 6 years and never had a problem
Date published: 2023-04-18
Rated 5 out of 5 by from Been usins Turbo Tax for years I have been using Turbo Tax for years and each year they make great improvements. Highly recommend Turbo Tax.
Date published: 2023-04-18
Rated 5 out of 5 by from Great work Was able to do this in the time that was forecasted.
Date published: 2023-04-18
Rated 1 out of 5 by from Too Many Offers and Begging For More Money Felt like I was going through a maze to decline offers to get more of my money.
Date published: 2023-04-18
Rated 3 out of 5 by from Easy to Use The system is easy to use, but $119 plus $39 processing fee is way too much for a simple return!!
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome!!! Very quick and easy to follow!! Been using it for the past 3yrs
Date published: 2023-04-18
Rated 1 out of 5 by from Payment unclear Yes, TurboTax makes life easier and I'm OK with paying something. But hiding the costs until the end is really not cool. I was a student for part of last year then got my first job out of state. So my returns had to be filed in 2 states. I used TurboTax as I have for the past few years. But this year, because I got a tiny credit for making a retirement contribution, I had to pay for Deluxe -- times three! $59 each for federal and also two states. Really? Way more than the tax credit was worth. If I'd known that as I was using the product, I'd have opted out of the credit. When I found out at the end, my only option -- according to your online instructions -- was to delete all my hours of work and go back and start over. So I ended up paying $188 (w tax) for my little retirement contribution credit. PLEASE let people know when they're triggering something that will bump them into a non-free version -- before they continue, not at the end of all their work -- and MAKE IT CLEAR that cost is for STATE returns, too!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1033