TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Clear Concise Guide to Tax Laws TurboTax is clear and concise where tax law is neither. As long as you are diligent in filing the required data throughout the year, TurboTax will guide you to a successful filing. The only issue I had was with annualized income - that section needs work. Specifically, it needs to send you to the Form 2210 for data entry.
Date published: 2022-03-28
Rated 2 out of 5 by from More issues each year Turbo forced me to address several forms that were not called for (Child Credit when have no dependent kids?) as errors. If there's something I did that made the irritating error happen, I missed it. I'm thinking I'm paying too much for something that's too simple. For the money and irritation, I might as well go back to just filing out the forms and filing electronically free elsewhere.
Date published: 2022-03-28
Rated 5 out of 5 by from Great experience All was intuitive and helpful and it was easy as pie
Date published: 2022-03-28
Rated 5 out of 5 by from Thanks Awesome easy and fast very convenient and thanks for the help
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax is helpful and easy to use! I'd recommend to anyone.
Date published: 2022-03-28
Rated 1 out of 5 by from No Military discount for National Guard I have Used turbo tax for years and this is the first time I was not eligible for it, so when I did my taxes with the deluxe version witch, I have always gotten free by being in the military. I got to the end and had no discount and no option to go back and pick a different version of turbo tax, and I didn't even get notified of the change to be prepared. So, I kind of feel suckered into getting a version I did not need due to failure to communicate with your customers.
Date published: 2022-03-28
Rated 5 out of 5 by from Easy and complete Turbo Tax is so easy and very thorough! I can't believe a service so great is free (please keep it that way). Bravo Turbo Tax!!!!!
Date published: 2022-03-28
Rated 5 out of 5 by from Excellent Tax Preparation Product I have been using TurboTax for about 20 years now. I see no need to change to a different product. It is very thorough and guides you through the entire process very easily and quickly. I feel comfortable and confident that my returns are always prepared accurately. I have used it for a business I used to have and for ranching income/expenses. I have also used it to report the sale of various real estate properties. I highly recommend it.
Date published: 2022-03-28
Rated 5 out of 5 by from Easy to use Very easy to use with a step by step process and option for live help
Date published: 2022-03-28
Rated 5 out of 5 by from Simple and Effective TurboTax online makes it simple for the average untrained person to comprehend and complete their taxes. I feel confident in the accuracy of my filing thanks to the guidance of this online service.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 10319
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Clear Concise Guide to Tax Laws TurboTax is clear and concise where tax law is neither. As long as you are diligent in filing the required data throughout the year, TurboTax will guide you to a successful filing. The only issue I had was with annualized income - that section needs work. Specifically, it needs to send you to the Form 2210 for data entry.
Date published: 2022-03-28
Rated 2 out of 5 by from More issues each year Turbo forced me to address several forms that were not called for (Child Credit when have no dependent kids?) as errors. If there's something I did that made the irritating error happen, I missed it. I'm thinking I'm paying too much for something that's too simple. For the money and irritation, I might as well go back to just filing out the forms and filing electronically free elsewhere.
Date published: 2022-03-28
Rated 5 out of 5 by from Great experience All was intuitive and helpful and it was easy as pie
Date published: 2022-03-28
Rated 5 out of 5 by from Thanks Awesome easy and fast very convenient and thanks for the help
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax is helpful and easy to use! I'd recommend to anyone.
Date published: 2022-03-28
Rated 1 out of 5 by from No Military discount for National Guard I have Used turbo tax for years and this is the first time I was not eligible for it, so when I did my taxes with the deluxe version witch, I have always gotten free by being in the military. I got to the end and had no discount and no option to go back and pick a different version of turbo tax, and I didn't even get notified of the change to be prepared. So, I kind of feel suckered into getting a version I did not need due to failure to communicate with your customers.
Date published: 2022-03-28
Rated 5 out of 5 by from Easy and complete Turbo Tax is so easy and very thorough! I can't believe a service so great is free (please keep it that way). Bravo Turbo Tax!!!!!
Date published: 2022-03-28
Rated 5 out of 5 by from Excellent Tax Preparation Product I have been using TurboTax for about 20 years now. I see no need to change to a different product. It is very thorough and guides you through the entire process very easily and quickly. I feel comfortable and confident that my returns are always prepared accurately. I have used it for a business I used to have and for ranching income/expenses. I have also used it to report the sale of various real estate properties. I highly recommend it.
Date published: 2022-03-28
Rated 5 out of 5 by from Easy to use Very easy to use with a step by step process and option for live help
Date published: 2022-03-28
Rated 5 out of 5 by from Simple and Effective TurboTax online makes it simple for the average untrained person to comprehend and complete their taxes. I feel confident in the accuracy of my filing thanks to the guidance of this online service.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 10319