TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Jack790 from
Clear Concise Guide to Tax Laws
TurboTax is clear and concise where tax law is neither. As long as you are diligent in filing the required data throughout the year, TurboTax will guide you to a successful filing. The only issue I had was with annualized income - that section needs work. Specifically, it needs to send you to the Form 2210 for data entry.
Date published: 2022-03-28
Rated 2 out of 5 by
Gordonoff from
More issues each year
Turbo forced me to address several forms that were not called for (Child Credit when have no dependent kids?) as errors. If there's something I did that made the irritating error happen, I missed it. I'm thinking I'm paying too much for something that's too simple. For the money and irritation, I might as well go back to just filing out the forms and filing electronically free elsewhere.
Date published: 2022-03-28
Rated 5 out of 5 by
noreeneandbob from
Great experience
All was intuitive and helpful and it was easy as pie
Date published: 2022-03-28
Rated 5 out of 5 by
Meetty from
Thanks
Awesome easy and fast very convenient and thanks for the help
Date published: 2022-03-28
Rated 5 out of 5 by
KrnK from
Turbo tax is awesome
Turbo tax is helpful and easy to use! I'd recommend to anyone.
Date published: 2022-03-28
Rated 1 out of 5 by
ScubaSteve1371 from
No Military discount for National Guard
I have Used turbo tax for years and this is the first time I was not eligible for it, so when I did my taxes with the deluxe version witch, I have always gotten free by being in the military. I got to the end and had no discount and no option to go back and pick a different version of turbo tax, and I didn't even get notified of the change to be prepared. So, I kind of feel suckered into getting a version I did not need due to failure to communicate with your customers.
Date published: 2022-03-28
Rated 5 out of 5 by
Gary L K from
Easy and complete
Turbo Tax is so easy and very thorough! I can't believe a service so great is free (please keep it that way). Bravo Turbo Tax!!!!!
Date published: 2022-03-28
Rated 5 out of 5 by
S4 Rancher from
Excellent Tax Preparation Product
I have been using TurboTax for about 20 years now. I see no need to change to a different product. It is very thorough and guides you through the entire process very easily and quickly. I feel comfortable and confident that my returns are always prepared accurately. I have used it for a business I used to have and for ranching income/expenses. I have also used it to report the sale of various real estate properties. I highly recommend it.
Date published: 2022-03-28
Rated 5 out of 5 by
ElizabethB88 from
Easy to use
Very easy to use with a step by step process and option for live help
Date published: 2022-03-28
Rated 5 out of 5 by
CVetti from
Simple and Effective
TurboTax online makes it simple for the average untrained person to comprehend and complete their taxes. I feel confident in the accuracy of my filing thanks to the guidance of this online service.
All TurboTax® Offerings Reviews - Page 10319
Date published: 2022-03-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jack790 from
Clear Concise Guide to Tax Laws
TurboTax is clear and concise where tax law is neither. As long as you are diligent in filing the required data throughout the year, TurboTax will guide you to a successful filing. The only issue I had was with annualized income - that section needs work. Specifically, it needs to send you to the Form 2210 for data entry.
Date published: 2022-03-28
Rated 2 out of 5 by
Gordonoff from
More issues each year
Turbo forced me to address several forms that were not called for (Child Credit when have no dependent kids?) as errors. If there's something I did that made the irritating error happen, I missed it. I'm thinking I'm paying too much for something that's too simple. For the money and irritation, I might as well go back to just filing out the forms and filing electronically free elsewhere.
Date published: 2022-03-28
Rated 5 out of 5 by
noreeneandbob from
Great experience
All was intuitive and helpful and it was easy as pie
Date published: 2022-03-28
Rated 5 out of 5 by
Meetty from
Thanks
Awesome easy and fast very convenient and thanks for the help
Date published: 2022-03-28
Rated 5 out of 5 by
KrnK from
Turbo tax is awesome
Turbo tax is helpful and easy to use! I'd recommend to anyone.
Date published: 2022-03-28
Rated 1 out of 5 by
ScubaSteve1371 from
No Military discount for National Guard
I have Used turbo tax for years and this is the first time I was not eligible for it, so when I did my taxes with the deluxe version witch, I have always gotten free by being in the military. I got to the end and had no discount and no option to go back and pick a different version of turbo tax, and I didn't even get notified of the change to be prepared. So, I kind of feel suckered into getting a version I did not need due to failure to communicate with your customers.
Date published: 2022-03-28
Rated 5 out of 5 by
Gary L K from
Easy and complete
Turbo Tax is so easy and very thorough! I can't believe a service so great is free (please keep it that way). Bravo Turbo Tax!!!!!
Date published: 2022-03-28
Rated 5 out of 5 by
S4 Rancher from
Excellent Tax Preparation Product
I have been using TurboTax for about 20 years now. I see no need to change to a different product. It is very thorough and guides you through the entire process very easily and quickly. I feel comfortable and confident that my returns are always prepared accurately. I have used it for a business I used to have and for ranching income/expenses. I have also used it to report the sale of various real estate properties. I highly recommend it.
Date published: 2022-03-28
Rated 5 out of 5 by
ElizabethB88 from
Easy to use
Very easy to use with a step by step process and option for live help
Date published: 2022-03-28
Rated 5 out of 5 by
CVetti from
Simple and Effective
TurboTax online makes it simple for the average untrained person to comprehend and complete their taxes. I feel confident in the accuracy of my filing thanks to the guidance of this online service.
All TurboTax® Offerings Reviews - Page 10319
Date published: 2022-03-28