TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from SO easy! I was unemployed all of 2020 and was dreading having to file taxes now that I am working again. I moved from a state without state income tax to one that did, and the thought of having to do both federal and state was giving me anxiety. turbo tax made it so easy, they explained everything in a simple way that I wasn't overwhelmed or confused. thank you!
Date published: 2022-02-28
Rated 4 out of 5 by from 1st timer Historically we have had our taxes prepared and have paid more and gotten less coverage in case of issues or audits. The price was about 10-15% less than a local tax preparer, but it comes with the additional identity coverage.
Date published: 2022-02-28
Rated 5 out of 5 by from Exactly What I needed The whole process was simple and quick. TurboTax walked me through everything step by step. I have previously used TaxAct but have had issues the last few years so I decided to give TurboTax a try and I am pleased with the outcome. My returns have been maximized and the process brought forward questions and deductions that I didn't previously know I could get/use, which increased my return. Overall, the software is easy to navigate, you can either use a ChatBot or the ? to have questions answered easily if you're unsure whether a particular area applies to you or not. Overall, this was definitely worth it and I will be using this software going forward.
Date published: 2022-02-28
Rated 3 out of 5 by from I thought it was free to file It made me pay $289 to file my taxes , it said something about live & stuff idk I never had to pay to file my own taxes
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is persistían Quick easy and helpful. They notify you every day so you don’t forget
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is the best so easy and they insist to ask for help and the help is great
Date published: 2022-02-28
Rated 5 out of 5 by from Easy Super easy to follow and use. I've been using this system for years and they always get it right.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is wonderful! TurboTax has many features to make the tax filing process quick, easy and assists in answering questions.
Date published: 2022-02-28
Rated 5 out of 5 by from its great The fees are rediculous and i will never use this product again
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome We had a new to us; 1099-R and the person we contacted with questions was very patient with us and helping us review our state return. I will highly recommend Turbo Tax
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 10318
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from SO easy! I was unemployed all of 2020 and was dreading having to file taxes now that I am working again. I moved from a state without state income tax to one that did, and the thought of having to do both federal and state was giving me anxiety. turbo tax made it so easy, they explained everything in a simple way that I wasn't overwhelmed or confused. thank you!
Date published: 2022-02-28
Rated 4 out of 5 by from 1st timer Historically we have had our taxes prepared and have paid more and gotten less coverage in case of issues or audits. The price was about 10-15% less than a local tax preparer, but it comes with the additional identity coverage.
Date published: 2022-02-28
Rated 5 out of 5 by from Exactly What I needed The whole process was simple and quick. TurboTax walked me through everything step by step. I have previously used TaxAct but have had issues the last few years so I decided to give TurboTax a try and I am pleased with the outcome. My returns have been maximized and the process brought forward questions and deductions that I didn't previously know I could get/use, which increased my return. Overall, the software is easy to navigate, you can either use a ChatBot or the ? to have questions answered easily if you're unsure whether a particular area applies to you or not. Overall, this was definitely worth it and I will be using this software going forward.
Date published: 2022-02-28
Rated 3 out of 5 by from I thought it was free to file It made me pay $289 to file my taxes , it said something about live & stuff idk I never had to pay to file my own taxes
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is persistían Quick easy and helpful. They notify you every day so you don’t forget
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is the best so easy and they insist to ask for help and the help is great
Date published: 2022-02-28
Rated 5 out of 5 by from Easy Super easy to follow and use. I've been using this system for years and they always get it right.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is wonderful! TurboTax has many features to make the tax filing process quick, easy and assists in answering questions.
Date published: 2022-02-28
Rated 5 out of 5 by from its great The fees are rediculous and i will never use this product again
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome We had a new to us; 1099-R and the person we contacted with questions was very patient with us and helping us review our state return. I will highly recommend Turbo Tax
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 10318