TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
hccOKC from
SO easy!
I was unemployed all of 2020 and was dreading having to file taxes now that I am working again. I moved from a state without state income tax to one that did, and the thought of having to do both federal and state was giving me anxiety. turbo tax made it so easy, they explained everything in a simple way that I wasn't overwhelmed or confused. thank you!
Date published: 2022-02-28
Rated 4 out of 5 by
RTDQ2X from
1st timer
Historically we have had our taxes prepared and have paid more and gotten less coverage in case of issues or audits. The price was about 10-15% less than a local tax preparer, but it comes with the additional identity coverage.
Date published: 2022-02-28
Rated 5 out of 5 by
KEBS from
Exactly What I needed
The whole process was simple and quick. TurboTax walked me through everything step by step. I have previously used TaxAct but have had issues the last few years so I decided to give TurboTax a try and I am pleased with the outcome. My returns have been maximized and the process brought forward questions and deductions that I didn't previously know I could get/use, which increased my return. Overall, the software is easy to navigate, you can either use a ChatBot or the ? to have questions answered easily if you're unsure whether a particular area applies to you or not. Overall, this was definitely worth it and I will be using this software going forward.
Date published: 2022-02-28
Rated 3 out of 5 by
nuddadoll from
I thought it was free to file
It made me pay $289 to file my taxes , it said something about live & stuff idk I never had to pay to file my own taxes
Date published: 2022-02-28
Rated 5 out of 5 by
Ajaloiscious from
Turbo tax is persistían
Quick easy and helpful. They notify you every day so you don’t forget
Date published: 2022-02-28
Rated 5 out of 5 by
benbandz from
Turbo Tax is the best
so easy and they insist to ask for help and the help is great
Date published: 2022-02-28
Rated 5 out of 5 by
User125412 from
Easy
Super easy to follow and use. I've been using this system for years and they always get it right.
Date published: 2022-02-28
Rated 5 out of 5 by
Suzen001 from
TurboTax is wonderful!
TurboTax has many features to make the tax filing process quick, easy and assists in answering questions.
Date published: 2022-02-28
Rated 5 out of 5 by
Lindsey19999993 from
its great
The fees are rediculous and i will never use this product again
Date published: 2022-02-28
Rated 5 out of 5 by
samcat1000 from
Turbo Tax is Awesome
We had a new to us; 1099-R and the person we contacted with questions was very patient with us and helping us review our state return. I will highly recommend Turbo Tax
All TurboTax® Offerings Reviews - Page 10318
Date published: 2022-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
hccOKC from
SO easy!
I was unemployed all of 2020 and was dreading having to file taxes now that I am working again. I moved from a state without state income tax to one that did, and the thought of having to do both federal and state was giving me anxiety. turbo tax made it so easy, they explained everything in a simple way that I wasn't overwhelmed or confused. thank you!
Date published: 2022-02-28
Rated 4 out of 5 by
RTDQ2X from
1st timer
Historically we have had our taxes prepared and have paid more and gotten less coverage in case of issues or audits. The price was about 10-15% less than a local tax preparer, but it comes with the additional identity coverage.
Date published: 2022-02-28
Rated 5 out of 5 by
KEBS from
Exactly What I needed
The whole process was simple and quick. TurboTax walked me through everything step by step. I have previously used TaxAct but have had issues the last few years so I decided to give TurboTax a try and I am pleased with the outcome. My returns have been maximized and the process brought forward questions and deductions that I didn't previously know I could get/use, which increased my return. Overall, the software is easy to navigate, you can either use a ChatBot or the ? to have questions answered easily if you're unsure whether a particular area applies to you or not. Overall, this was definitely worth it and I will be using this software going forward.
Date published: 2022-02-28
Rated 3 out of 5 by
nuddadoll from
I thought it was free to file
It made me pay $289 to file my taxes , it said something about live & stuff idk I never had to pay to file my own taxes
Date published: 2022-02-28
Rated 5 out of 5 by
Ajaloiscious from
Turbo tax is persistían
Quick easy and helpful. They notify you every day so you don’t forget
Date published: 2022-02-28
Rated 5 out of 5 by
benbandz from
Turbo Tax is the best
so easy and they insist to ask for help and the help is great
Date published: 2022-02-28
Rated 5 out of 5 by
User125412 from
Easy
Super easy to follow and use. I've been using this system for years and they always get it right.
Date published: 2022-02-28
Rated 5 out of 5 by
Suzen001 from
TurboTax is wonderful!
TurboTax has many features to make the tax filing process quick, easy and assists in answering questions.
Date published: 2022-02-28
Rated 5 out of 5 by
Lindsey19999993 from
its great
The fees are rediculous and i will never use this product again
Date published: 2022-02-28
Rated 5 out of 5 by
samcat1000 from
Turbo Tax is Awesome
We had a new to us; 1099-R and the person we contacted with questions was very patient with us and helping us review our state return. I will highly recommend Turbo Tax
All TurboTax® Offerings Reviews - Page 10318
Date published: 2022-02-28