TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great Experience Great for people with simple incomes. Fast, easy, and very inexpensive!
Date published: 2021-02-28
Rated 5 out of 5 by from William is awesome William was fantastic helping me mitigate our capital gains. I really appreciated his help!
Date published: 2021-02-28
Rated 5 out of 5 by from Easiest way to file simple taxes I have no experience filing taxes by myself. Never took any class to learn how to file my taxes and Turbotax makes it super easy. Will be filing my taxes with turbotax for as long as possible.
Date published: 2021-02-28
Rated 4 out of 5 by from Very user-friendly I loved the step-by-step path that was laid out. Clear wording gave peace of mind. Would have been a five-star review if filing state taxes were reasonably priced.
Date published: 2021-02-28
Rated 5 out of 5 by from awesome very easy to use, I have a very limited time to spend
Date published: 2021-02-28
Rated 3 out of 5 by from Expensive I only earned 31,000 but because I had capital gains of 152$ I had to pay $70 to get my taxes done!
Date published: 2021-02-28
Rated 5 out of 5 by from Easy as 1... 2... 3... Great assistance from Turbo Tax. It takes you on easy steps through the whole process for an easy tax return.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy as always Done in less than an hour and e filed, getting a refund!
Date published: 2021-02-28
Rated 1 out of 5 by from Very disappointed The importing of my W-2's was added twice. The program kept jumping around to different sections. This is my 4th year using Turbo Tax and it sucked. Very disappointed. When I corrected the duplication of the W-2's it left off the additional tax section for my out of state taxes paid. It kept telling me I'd owe state taxes, I've never owed state. Even did a call with a TAXPRO and they didn't really help, other than to tell me that my tax summary showed a large difference in state taxes paid from 2019 to 2020. Not really their fault considering it was the importing of the W-2's that got screwed up. I started over at square 1 and found the missing info which corrected the problem. I'll still use them next year, but not be as trusting that the software won't make mistakes.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy great software very detailed quick user friendly!!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10312
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Experience Great for people with simple incomes. Fast, easy, and very inexpensive!
Date published: 2021-02-28
Rated 5 out of 5 by from William is awesome William was fantastic helping me mitigate our capital gains. I really appreciated his help!
Date published: 2021-02-28
Rated 5 out of 5 by from Easiest way to file simple taxes I have no experience filing taxes by myself. Never took any class to learn how to file my taxes and Turbotax makes it super easy. Will be filing my taxes with turbotax for as long as possible.
Date published: 2021-02-28
Rated 4 out of 5 by from Very user-friendly I loved the step-by-step path that was laid out. Clear wording gave peace of mind. Would have been a five-star review if filing state taxes were reasonably priced.
Date published: 2021-02-28
Rated 5 out of 5 by from awesome very easy to use, I have a very limited time to spend
Date published: 2021-02-28
Rated 3 out of 5 by from Expensive I only earned 31,000 but because I had capital gains of 152$ I had to pay $70 to get my taxes done!
Date published: 2021-02-28
Rated 5 out of 5 by from Easy as 1... 2... 3... Great assistance from Turbo Tax. It takes you on easy steps through the whole process for an easy tax return.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy as always Done in less than an hour and e filed, getting a refund!
Date published: 2021-02-28
Rated 1 out of 5 by from Very disappointed The importing of my W-2's was added twice. The program kept jumping around to different sections. This is my 4th year using Turbo Tax and it sucked. Very disappointed. When I corrected the duplication of the W-2's it left off the additional tax section for my out of state taxes paid. It kept telling me I'd owe state taxes, I've never owed state. Even did a call with a TAXPRO and they didn't really help, other than to tell me that my tax summary showed a large difference in state taxes paid from 2019 to 2020. Not really their fault considering it was the importing of the W-2's that got screwed up. I started over at square 1 and found the missing info which corrected the problem. I'll still use them next year, but not be as trusting that the software won't make mistakes.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy great software very detailed quick user friendly!!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10312