TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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Life Changes
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Married life
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Jesusgirl197022 from
Easy to do taxes
Easy to complete all requested information. Anyone can complete their taxes on turbo tax.
Date published: 2021-02-22
Rated 5 out of 5 by
Benni27 from
Good
Good and easy to use. I need 30 more characters in
Date published: 2021-02-22
Rated 1 out of 5 by
cowboys73 from
Not Good
It was not the best in the world. But I was able to get it done. It wouldn't let me edit or delete or move w-2, 1099-misc around. So I don't think I'll be using them next year.
Date published: 2021-02-22
Rated 5 out of 5 by
ar22 from
Customer Service was Stellar. Technical Service ?
The customer service was really very good, I felt helped. However the technical support on the website was subpar in my opinion. I sat for hours on loading pages filing my return. Granted my file was larger, however, it was still under the maximum. I hope in the first the site is a little faster and the loading pages aren't so glitchy.
Date published: 2021-02-22
Rated 2 out of 5 by
Hillifire from
Puzzled
I had to go through a couple of times due to confusion in a few areas. I wanted to file head of household and it wanted me to file single. It wouldn't let me change it and i had to redo a bunch of stuff. Also, not free..cost 120 to file??? I'm confused!!
Date published: 2021-02-22
Rated 3 out of 5 by
Ramrod1122 from
Great
Great things here easy convenient and very fast for Tyler's like me that have no patent s
Date published: 2021-02-22
Rated 5 out of 5 by
20Larry21 from
Turbo Tax is Great
Filing is simple and quick! Eliminates the guessing and explains as you go.
Date published: 2021-02-22
Rated 5 out of 5 by
null from
Easy process
Fantastic and easy to use. The only issue I had was I was unable to use my federal return towards payment for this service as it said I did not have enough in my return, which is false. I am getting back $100.00 and the total for this service was $86.40; however, I was not able to apply my returns towards this. This is something that needs to be fixed.
Date published: 2021-02-22
Rated 5 out of 5 by
Davel 82 from
Turbo Tax - 2020 Return
Thank you - first time with Turbo Tax. Seamless and Painless!!
Date published: 2021-02-22
Rated 5 out of 5 by
CarolH57 from
Turbo Tax is Awesome!
I have used turbo tax for a few years and confident in the results. It's user friendly and if I have a question, a tax professional is always ready to assist.
All TurboTax® Offerings Reviews - Page 10308
Date published: 2021-02-22
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Jesusgirl197022 from
Easy to do taxes
Easy to complete all requested information. Anyone can complete their taxes on turbo tax.
Date published: 2021-02-22
Rated 5 out of 5 by
Benni27 from
Good
Good and easy to use. I need 30 more characters in
Date published: 2021-02-22
Rated 1 out of 5 by
cowboys73 from
Not Good
It was not the best in the world. But I was able to get it done. It wouldn't let me edit or delete or move w-2, 1099-misc around. So I don't think I'll be using them next year.
Date published: 2021-02-22
Rated 5 out of 5 by
ar22 from
Customer Service was Stellar. Technical Service ?
The customer service was really very good, I felt helped. However the technical support on the website was subpar in my opinion. I sat for hours on loading pages filing my return. Granted my file was larger, however, it was still under the maximum. I hope in the first the site is a little faster and the loading pages aren't so glitchy.
Date published: 2021-02-22
Rated 2 out of 5 by
Hillifire from
Puzzled
I had to go through a couple of times due to confusion in a few areas. I wanted to file head of household and it wanted me to file single. It wouldn't let me change it and i had to redo a bunch of stuff. Also, not free..cost 120 to file??? I'm confused!!
Date published: 2021-02-22
Rated 3 out of 5 by
Ramrod1122 from
Great
Great things here easy convenient and very fast for Tyler's like me that have no patent s
Date published: 2021-02-22
Rated 5 out of 5 by
20Larry21 from
Turbo Tax is Great
Filing is simple and quick! Eliminates the guessing and explains as you go.
Date published: 2021-02-22
Rated 5 out of 5 by
null from
Easy process
Fantastic and easy to use. The only issue I had was I was unable to use my federal return towards payment for this service as it said I did not have enough in my return, which is false. I am getting back $100.00 and the total for this service was $86.40; however, I was not able to apply my returns towards this. This is something that needs to be fixed.
Date published: 2021-02-22
Rated 5 out of 5 by
Davel 82 from
Turbo Tax - 2020 Return
Thank you - first time with Turbo Tax. Seamless and Painless!!
Date published: 2021-02-22
Rated 5 out of 5 by
CarolH57 from
Turbo Tax is Awesome!
I have used turbo tax for a few years and confident in the results. It's user friendly and if I have a question, a tax professional is always ready to assist.
All TurboTax® Offerings Reviews - Page 10308
Date published: 2021-02-22