TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy to do taxes Easy to complete all requested information. Anyone can complete their taxes on turbo tax.
Date published: 2021-02-22
Rated 5 out of 5 by from Good Good and easy to use. I need 30 more characters in
Date published: 2021-02-22
Rated 1 out of 5 by from Not Good It was not the best in the world. But I was able to get it done. It wouldn't let me edit or delete or move w-2, 1099-misc around. So I don't think I'll be using them next year.
Date published: 2021-02-22
Rated 5 out of 5 by from Customer Service was Stellar. Technical Service ? The customer service was really very good, I felt helped. However the technical support on the website was subpar in my opinion. I sat for hours on loading pages filing my return. Granted my file was larger, however, it was still under the maximum. I hope in the first the site is a little faster and the loading pages aren't so glitchy.
Date published: 2021-02-22
Rated 2 out of 5 by from Puzzled I had to go through a couple of times due to confusion in a few areas. I wanted to file head of household and it wanted me to file single. It wouldn't let me change it and i had to redo a bunch of stuff. Also, not free..cost 120 to file??? I'm confused!!
Date published: 2021-02-22
Rated 3 out of 5 by from Great Great things here easy convenient and very fast for Tyler's like me that have no patent s
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Great Filing is simple and quick! Eliminates the guessing and explains as you go.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy process Fantastic and easy to use. The only issue I had was I was unable to use my federal return towards payment for this service as it said I did not have enough in my return, which is false. I am getting back $100.00 and the total for this service was $86.40; however, I was not able to apply my returns towards this. This is something that needs to be fixed.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax - 2020 Return Thank you - first time with Turbo Tax. Seamless and Painless!!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Awesome! I have used turbo tax for a few years and confident in the results. It's user friendly and if I have a question, a tax professional is always ready to assist.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 10308
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to do taxes Easy to complete all requested information. Anyone can complete their taxes on turbo tax.
Date published: 2021-02-22
Rated 5 out of 5 by from Good Good and easy to use. I need 30 more characters in
Date published: 2021-02-22
Rated 1 out of 5 by from Not Good It was not the best in the world. But I was able to get it done. It wouldn't let me edit or delete or move w-2, 1099-misc around. So I don't think I'll be using them next year.
Date published: 2021-02-22
Rated 5 out of 5 by from Customer Service was Stellar. Technical Service ? The customer service was really very good, I felt helped. However the technical support on the website was subpar in my opinion. I sat for hours on loading pages filing my return. Granted my file was larger, however, it was still under the maximum. I hope in the first the site is a little faster and the loading pages aren't so glitchy.
Date published: 2021-02-22
Rated 2 out of 5 by from Puzzled I had to go through a couple of times due to confusion in a few areas. I wanted to file head of household and it wanted me to file single. It wouldn't let me change it and i had to redo a bunch of stuff. Also, not free..cost 120 to file??? I'm confused!!
Date published: 2021-02-22
Rated 3 out of 5 by from Great Great things here easy convenient and very fast for Tyler's like me that have no patent s
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Great Filing is simple and quick! Eliminates the guessing and explains as you go.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy process Fantastic and easy to use. The only issue I had was I was unable to use my federal return towards payment for this service as it said I did not have enough in my return, which is false. I am getting back $100.00 and the total for this service was $86.40; however, I was not able to apply my returns towards this. This is something that needs to be fixed.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax - 2020 Return Thank you - first time with Turbo Tax. Seamless and Painless!!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Awesome! I have used turbo tax for a few years and confident in the results. It's user friendly and if I have a question, a tax professional is always ready to assist.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 10308