TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo tax is much better this year Good: The added downloading of K-1 information and entering information is a plus. I was able to have most of the information from Icahn entered by Turbo tax for me, however, Needs work: My K-1 had 3 initial boxes checked meaning I needed 3 separate K-1s entered. Turbo tax entered the first one, then put in a blank second one which I had to enter the information and then I had to enter a 3rd entry. Instructions were not clear and I ultimately had several errors, which turbo tax then coached me to alter some numbers. Problem: In the section for 1099s, turbo tax had an entry for Wells Fargo Advisors, but it never downloaded the 1099s so I had to enter all the information manually. Also turbo tax did not have the 1099 option for the following banks: Columbia, New York Community Bank, and Valley Bank.
Date published: 2022-04-11
Rated 4 out of 5 by from Eas to use Overall the experience has been good. It was nice and easy I missed the live support which we get on the online version
Date published: 2022-04-11
Rated 5 out of 5 by from Turbotax is great!!! Very Easy and the CPA that helped me was very easy to talk to and work with. I will use Turbo Tax again.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax worked exceedingly well I engaged with Ken and he was always there with assistance and kept me informed as we moved through the turbo tax process
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax makes it easy! It's great that Turbo Tax walks me thru potential areas that I wouldn't think of reviewing and has a flow that works with easy navigation to review/change as I go.
Date published: 2022-04-11
Rated 5 out of 5 by from turbo tax is great turbo tax is simple to use i was nervous at first ...but once i started.... it ended up being easy to follow
Date published: 2022-04-11
Rated 2 out of 5 by from 2021 turbotax software horrible!! 4 of the 5 returns done were rejected saying the AGI or Pin was incorrect but it wasn.t, not all of the transfer infor was entered, it did not allow any corrections, so we all had to mail our returns, we could have saved the cost of the software!! disappointed never had this happen in the twenty years i have been using turbotax
Date published: 2022-04-11
Rated 4 out of 5 by from needs a few things it would be nice to put the taxes due or refund right in top of screen like Turbotax Home and Business. Also when you are sending form 8453-FE to file electronically it says you should see Attachments IN TOP Right but I never see that
Date published: 2022-04-11
Rated 4 out of 5 by from turbo tax works! Its quick for easy returns, mine returns were simple!
Date published: 2022-04-11
Rated 5 out of 5 by from awesome great communication. loved the service and all the help
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 10305
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax is much better this year Good: The added downloading of K-1 information and entering information is a plus. I was able to have most of the information from Icahn entered by Turbo tax for me, however, Needs work: My K-1 had 3 initial boxes checked meaning I needed 3 separate K-1s entered. Turbo tax entered the first one, then put in a blank second one which I had to enter the information and then I had to enter a 3rd entry. Instructions were not clear and I ultimately had several errors, which turbo tax then coached me to alter some numbers. Problem: In the section for 1099s, turbo tax had an entry for Wells Fargo Advisors, but it never downloaded the 1099s so I had to enter all the information manually. Also turbo tax did not have the 1099 option for the following banks: Columbia, New York Community Bank, and Valley Bank.
Date published: 2022-04-11
Rated 4 out of 5 by from Eas to use Overall the experience has been good. It was nice and easy I missed the live support which we get on the online version
Date published: 2022-04-11
Rated 5 out of 5 by from Turbotax is great!!! Very Easy and the CPA that helped me was very easy to talk to and work with. I will use Turbo Tax again.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax worked exceedingly well I engaged with Ken and he was always there with assistance and kept me informed as we moved through the turbo tax process
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax makes it easy! It's great that Turbo Tax walks me thru potential areas that I wouldn't think of reviewing and has a flow that works with easy navigation to review/change as I go.
Date published: 2022-04-11
Rated 5 out of 5 by from turbo tax is great turbo tax is simple to use i was nervous at first ...but once i started.... it ended up being easy to follow
Date published: 2022-04-11
Rated 2 out of 5 by from 2021 turbotax software horrible!! 4 of the 5 returns done were rejected saying the AGI or Pin was incorrect but it wasn.t, not all of the transfer infor was entered, it did not allow any corrections, so we all had to mail our returns, we could have saved the cost of the software!! disappointed never had this happen in the twenty years i have been using turbotax
Date published: 2022-04-11
Rated 4 out of 5 by from needs a few things it would be nice to put the taxes due or refund right in top of screen like Turbotax Home and Business. Also when you are sending form 8453-FE to file electronically it says you should see Attachments IN TOP Right but I never see that
Date published: 2022-04-11
Rated 4 out of 5 by from turbo tax works! Its quick for easy returns, mine returns were simple!
Date published: 2022-04-11
Rated 5 out of 5 by from awesome great communication. loved the service and all the help
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 10305