TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from good for me no problem for me! This is my third year using them with no problem at all!
Date published: 2022-03-20
Rated 5 out of 5 by from Always available and helpful Thank you turbo tax..enjoy website very easy to follow and understa nd
Date published: 2022-03-20
Rated 5 out of 5 by from turbotax is good they are really experts i will use you guys next year
Date published: 2022-03-20
Rated 4 out of 5 by from Awesome work My expert was wonderful , will do this again next year
Date published: 2022-03-20
Rated 5 out of 5 by from Great! Reinafe the CPA that helped me was very friendly and helpful.
Date published: 2022-03-20
Rated 5 out of 5 by from Super Intuitive The UI is very intuitive, easy to maneuver. You have options to get help from real tax experts via live chat. I've used this product for 8 years and have never run into any issues.
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is user-friendly I have used TurboTax every year to file my returns. It's easy and quick. You do not need to be a "math-person" or someone with a financial background to use TurboTax.
Date published: 2022-03-20
Rated 5 out of 5 by from turbo deluxe tax is great not too happy about the price it has doubled in price i may as well have someone do for me
Date published: 2022-03-20
Rated 5 out of 5 by from Easy, Simple, Fast Great experience, 10/10 would recommend to anyone looking to file with Turbotax whether simple ir complicated returns.
Date published: 2022-03-20
Rated 3 out of 5 by from Turbotax needs work I have used turbotax for 20 years. The customer service is generally not good - hit or miss. Several times I reached reps who simply tried to upsell me on incremental services. I would just keep calling until I was lucky enough to reach somebody competent. I was simply having product issues and didn't think I should pay for incremental services that were not necessary. In addition I was constantly transferred to somebody new. There are also some specific data import problems as I absorbed data from Etrade so some specific development is required. These deficiencies cost me hours to correct the data manually. Lastly these products are too expensive and I don't see any value. I have been a loyal customer for more than decade, if not two decades, but I will evaluate competition and think hard before I use these products next year.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 10301
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from good for me no problem for me! This is my third year using them with no problem at all!
Date published: 2022-03-20
Rated 5 out of 5 by from Always available and helpful Thank you turbo tax..enjoy website very easy to follow and understa nd
Date published: 2022-03-20
Rated 5 out of 5 by from turbotax is good they are really experts i will use you guys next year
Date published: 2022-03-20
Rated 4 out of 5 by from Awesome work My expert was wonderful , will do this again next year
Date published: 2022-03-20
Rated 5 out of 5 by from Great! Reinafe the CPA that helped me was very friendly and helpful.
Date published: 2022-03-20
Rated 5 out of 5 by from Super Intuitive The UI is very intuitive, easy to maneuver. You have options to get help from real tax experts via live chat. I've used this product for 8 years and have never run into any issues.
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is user-friendly I have used TurboTax every year to file my returns. It's easy and quick. You do not need to be a "math-person" or someone with a financial background to use TurboTax.
Date published: 2022-03-20
Rated 5 out of 5 by from turbo deluxe tax is great not too happy about the price it has doubled in price i may as well have someone do for me
Date published: 2022-03-20
Rated 5 out of 5 by from Easy, Simple, Fast Great experience, 10/10 would recommend to anyone looking to file with Turbotax whether simple ir complicated returns.
Date published: 2022-03-20
Rated 3 out of 5 by from Turbotax needs work I have used turbotax for 20 years. The customer service is generally not good - hit or miss. Several times I reached reps who simply tried to upsell me on incremental services. I would just keep calling until I was lucky enough to reach somebody competent. I was simply having product issues and didn't think I should pay for incremental services that were not necessary. In addition I was constantly transferred to somebody new. There are also some specific data import problems as I absorbed data from Etrade so some specific development is required. These deficiencies cost me hours to correct the data manually. Lastly these products are too expensive and I don't see any value. I have been a loyal customer for more than decade, if not two decades, but I will evaluate competition and think hard before I use these products next year.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 10301