TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Mack551 from
good for me
no problem for me! This is my third year using them with no problem at all!
Date published: 2022-03-20
Rated 5 out of 5 by
Rdgarcia77 from
Always available and helpful
Thank you turbo tax..enjoy website very easy to follow and understa nd
Date published: 2022-03-20
Rated 5 out of 5 by
elabanico 1 from
turbotax is good
they are really experts i will use you guys next year
Date published: 2022-03-20
Rated 4 out of 5 by
Msbell22 from
Awesome work
My expert was wonderful , will do this again next year
Date published: 2022-03-20
Rated 5 out of 5 by
Laura00000009 from
Great!
Reinafe the CPA that helped me was very friendly and helpful.
Date published: 2022-03-20
Rated 5 out of 5 by
Ryan F from
Super Intuitive
The UI is very intuitive, easy to maneuver. You have options to get help from real tax experts via live chat. I've used this product for 8 years and have never run into any issues.
Date published: 2022-03-20
Rated 5 out of 5 by
Katie8675309 from
TurboTax is user-friendly
I have used TurboTax every year to file my returns. It's easy and quick. You do not need to be a "math-person" or someone with a financial background to use TurboTax.
Date published: 2022-03-20
Rated 5 out of 5 by
Chrhir from
turbo deluxe tax is great
not too happy about the price it has doubled in price i may as well have someone do for me
Date published: 2022-03-20
Rated 5 out of 5 by
NateS93 from
Easy, Simple, Fast
Great experience, 10/10 would recommend to anyone looking to file with Turbotax whether simple ir complicated returns.
Date published: 2022-03-20
Rated 3 out of 5 by
Zman123456789 from
Turbotax needs work
I have used turbotax for 20 years. The customer service is generally not good - hit or miss. Several times I reached reps who simply tried to upsell me on incremental services. I would just keep calling until I was lucky enough to reach somebody competent. I was simply having product issues and didn't think I should pay for incremental services that were not necessary. In addition I was constantly transferred to somebody new. There are also some specific data import problems as I absorbed data from Etrade so some specific development is required. These deficiencies cost me hours to correct the data manually. Lastly these products are too expensive and I don't see any value. I have been a loyal customer for more than decade, if not two decades, but I will evaluate competition and think hard before I use these products next year.
All TurboTax® Offerings Reviews - Page 10301
Date published: 2022-03-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Mack551 from
good for me
no problem for me! This is my third year using them with no problem at all!
Date published: 2022-03-20
Rated 5 out of 5 by
Rdgarcia77 from
Always available and helpful
Thank you turbo tax..enjoy website very easy to follow and understa nd
Date published: 2022-03-20
Rated 5 out of 5 by
elabanico 1 from
turbotax is good
they are really experts i will use you guys next year
Date published: 2022-03-20
Rated 4 out of 5 by
Msbell22 from
Awesome work
My expert was wonderful , will do this again next year
Date published: 2022-03-20
Rated 5 out of 5 by
Laura00000009 from
Great!
Reinafe the CPA that helped me was very friendly and helpful.
Date published: 2022-03-20
Rated 5 out of 5 by
Ryan F from
Super Intuitive
The UI is very intuitive, easy to maneuver. You have options to get help from real tax experts via live chat. I've used this product for 8 years and have never run into any issues.
Date published: 2022-03-20
Rated 5 out of 5 by
Katie8675309 from
TurboTax is user-friendly
I have used TurboTax every year to file my returns. It's easy and quick. You do not need to be a "math-person" or someone with a financial background to use TurboTax.
Date published: 2022-03-20
Rated 5 out of 5 by
Chrhir from
turbo deluxe tax is great
not too happy about the price it has doubled in price i may as well have someone do for me
Date published: 2022-03-20
Rated 5 out of 5 by
NateS93 from
Easy, Simple, Fast
Great experience, 10/10 would recommend to anyone looking to file with Turbotax whether simple ir complicated returns.
Date published: 2022-03-20
Rated 3 out of 5 by
Zman123456789 from
Turbotax needs work
I have used turbotax for 20 years. The customer service is generally not good - hit or miss. Several times I reached reps who simply tried to upsell me on incremental services. I would just keep calling until I was lucky enough to reach somebody competent. I was simply having product issues and didn't think I should pay for incremental services that were not necessary. In addition I was constantly transferred to somebody new. There are also some specific data import problems as I absorbed data from Etrade so some specific development is required. These deficiencies cost me hours to correct the data manually. Lastly these products are too expensive and I don't see any value. I have been a loyal customer for more than decade, if not two decades, but I will evaluate competition and think hard before I use these products next year.
All TurboTax® Offerings Reviews - Page 10301
Date published: 2022-03-20