TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Well Done! The whole process is easy, clear, and fast. I felt very secure about my taxes. Will do it again next year.
Date published: 2021-06-16
Rated 3 out of 5 by from Dissatisfied customer After using TurboTax for 12 years, this year was a big disappointment. For the first time ever, my electronic return was rejected multiple times for the same issue, even though the data on Turbotax is accurate. After the IRS rejections, I could not get any assistance from TurboTax and the program gave no direction until several weeks after taxes were due. C'mon man!
Date published: 2021-06-16
Rated 5 out of 5 by from AWESOME EXPERIENCE USING TURBOTAX Using TurboTax to file for the last 7 years has saved me a lot of money and headaches. I was walked through the whole process so I felt comfortable e-filing my return on my own.
Date published: 2021-06-16
Rated 4 out of 5 by from Turbo Tax is great update download problems All was very good getting taxes done, but update download took several attempts
Date published: 2021-06-16
Rated 3 out of 5 by from Buy and install software in 2021!! unbelievable!! User interface and experience is degrees apart compared to their own SAAS product.
Date published: 2021-06-16
Rated 5 out of 5 by from TurboTax is Cool TurboTax walked me through everything. I was able to get everything done.
Date published: 2021-06-16
Rated 5 out of 5 by from Love turbo tax! The specialist that helped me was very professional, helped me complete my form. Been a member since 2014 and will continue to use turbo tax.
Date published: 2021-06-16
Rated 5 out of 5 by from Don't do my taxes any other way Very easy and simple to follow. Easy instructions!
Date published: 2021-06-16
Rated 5 out of 5 by from Turbo Tax is much better than H & R Block product Initially, I purchase the H & R Block online tax product. It was more difficult to navigate than Turbo Tax and when I ran into a problem, I was on hold for over an hour each time to speak to a someone in person and then most of the customer support agents couldn't answer my questions, so I had to call back and start the process all over again. Finally, I got fed up and purchased the Turbo Tax online product and completed my return having only 1 question, which was answered by a customer representative after only 2 minutes on hold. Next year, I'm not going to waste my time with any other product. It will be Turbo Tax for sure!
Date published: 2021-06-16
Rated 5 out of 5 by from Educator I have had a good experience considering I have no income tax knowledge or experience. I do have a simple return to file but it could also be more difficult and Turbotax makes it easier especially after the first time.
Date published: 2021-06-16
All TurboTax® Offerings Reviews - Page 104
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Well Done! The whole process is easy, clear, and fast. I felt very secure about my taxes. Will do it again next year.
Date published: 2021-06-16
Rated 3 out of 5 by from Dissatisfied customer After using TurboTax for 12 years, this year was a big disappointment. For the first time ever, my electronic return was rejected multiple times for the same issue, even though the data on Turbotax is accurate. After the IRS rejections, I could not get any assistance from TurboTax and the program gave no direction until several weeks after taxes were due. C'mon man!
Date published: 2021-06-16
Rated 5 out of 5 by from AWESOME EXPERIENCE USING TURBOTAX Using TurboTax to file for the last 7 years has saved me a lot of money and headaches. I was walked through the whole process so I felt comfortable e-filing my return on my own.
Date published: 2021-06-16
Rated 4 out of 5 by from Turbo Tax is great update download problems All was very good getting taxes done, but update download took several attempts
Date published: 2021-06-16
Rated 3 out of 5 by from Buy and install software in 2021!! unbelievable!! User interface and experience is degrees apart compared to their own SAAS product.
Date published: 2021-06-16
Rated 5 out of 5 by from TurboTax is Cool TurboTax walked me through everything. I was able to get everything done.
Date published: 2021-06-16
Rated 5 out of 5 by from Love turbo tax! The specialist that helped me was very professional, helped me complete my form. Been a member since 2014 and will continue to use turbo tax.
Date published: 2021-06-16
Rated 5 out of 5 by from Don't do my taxes any other way Very easy and simple to follow. Easy instructions!
Date published: 2021-06-16
Rated 5 out of 5 by from Turbo Tax is much better than H & R Block product Initially, I purchase the H & R Block online tax product. It was more difficult to navigate than Turbo Tax and when I ran into a problem, I was on hold for over an hour each time to speak to a someone in person and then most of the customer support agents couldn't answer my questions, so I had to call back and start the process all over again. Finally, I got fed up and purchased the Turbo Tax online product and completed my return having only 1 question, which was answered by a customer representative after only 2 minutes on hold. Next year, I'm not going to waste my time with any other product. It will be Turbo Tax for sure!
Date published: 2021-06-16
Rated 5 out of 5 by from Educator I have had a good experience considering I have no income tax knowledge or experience. I do have a simple return to file but it could also be more difficult and Turbotax makes it easier especially after the first time.
Date published: 2021-06-16
All TurboTax® Offerings Reviews - Page 104