TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Was easy & helped with problems Great, will recommend & use again. Thank you for your help.
Date published: 2022-04-12
Rated 3 out of 5 by from good 1065 inputting section 199A box 20 Z, it says to input amount but it shows as an error at review. Finally figured out not to put in amount at first and continue, wasted a lot of time with an expert. Foreign tax credit is did not prompt schedule A or tax credit. that was manually done for credit and one of my credits would not follow through. Finally gave up and claimed on schedule A. Schedule D would not let you describe sale of crypto currency, example units sold and product.
Date published: 2022-04-12
Rated 5 out of 5 by from So easy to use! I've always hated my taxes but this is my 5th year doing them with TurboTax and have always been satisfied :)
Date published: 2022-04-12
Rated 5 out of 5 by from Turbotax Is Fantastic We used this CD software for decades and very user friendly. We also contacted them on their website for questions regarding technical support and their IT staffs are very friendly and helpful!!!
Date published: 2022-04-12
Rated 5 out of 5 by from I have used it for 25 years love it I wouldn't be able to do them without it. I also do my family members that don't know much about computers
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax - A Helpful Tool Turbo Tax helped us working through sometimes complex tax rules and prepared as accurate a Tax Return as possible. Quite an user friendly tool!
Date published: 2022-04-12
Rated 5 out of 5 by from Easy to use Walks you right through the process and explains all the steps
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is really user-friendly I like that the tool really spells things out, and doesn't assume you know everything about taxes and forms. The live expert help tool is also really easy to use.
Date published: 2022-04-12
Rated 5 out of 5 by from turbo tax So easy and accurate, love having live to ask questions also
Date published: 2022-04-12
Rated 1 out of 5 by from worst product ive ever used absolutely awful service including 1 week unresponsiveness and multiple mistakes on my return that, had i not corrected myself, would have led to a $4000+ overpayment. will under no circumstances return to turbotax without a full refund this year. what a nightmare. i could have just done them myself for free with way less headache!
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 10296
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Was easy & helped with problems Great, will recommend & use again. Thank you for your help.
Date published: 2022-04-12
Rated 3 out of 5 by from good 1065 inputting section 199A box 20 Z, it says to input amount but it shows as an error at review. Finally figured out not to put in amount at first and continue, wasted a lot of time with an expert. Foreign tax credit is did not prompt schedule A or tax credit. that was manually done for credit and one of my credits would not follow through. Finally gave up and claimed on schedule A. Schedule D would not let you describe sale of crypto currency, example units sold and product.
Date published: 2022-04-12
Rated 5 out of 5 by from So easy to use! I've always hated my taxes but this is my 5th year doing them with TurboTax and have always been satisfied :)
Date published: 2022-04-12
Rated 5 out of 5 by from Turbotax Is Fantastic We used this CD software for decades and very user friendly. We also contacted them on their website for questions regarding technical support and their IT staffs are very friendly and helpful!!!
Date published: 2022-04-12
Rated 5 out of 5 by from I have used it for 25 years love it I wouldn't be able to do them without it. I also do my family members that don't know much about computers
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax - A Helpful Tool Turbo Tax helped us working through sometimes complex tax rules and prepared as accurate a Tax Return as possible. Quite an user friendly tool!
Date published: 2022-04-12
Rated 5 out of 5 by from Easy to use Walks you right through the process and explains all the steps
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is really user-friendly I like that the tool really spells things out, and doesn't assume you know everything about taxes and forms. The live expert help tool is also really easy to use.
Date published: 2022-04-12
Rated 5 out of 5 by from turbo tax So easy and accurate, love having live to ask questions also
Date published: 2022-04-12
Rated 1 out of 5 by from worst product ive ever used absolutely awful service including 1 week unresponsiveness and multiple mistakes on my return that, had i not corrected myself, would have led to a $4000+ overpayment. will under no circumstances return to turbotax without a full refund this year. what a nightmare. i could have just done them myself for free with way less headache!
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 10296