TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Have used turbotax for a decade noissues I have used turbotax for a decade, sometimes I worked in multiple states, one time had investment documents I didn't understand and the tax experts were very helpful. ..
Date published: 2022-04-10
Rated 4 out of 5 by from good It's ok, I like to have gotten the hard disk on my PC. ok
Date published: 2022-04-10
Rated 5 out of 5 by from Excellent tool!!! Convenient, very helpful and easy to understand, would recommend to friends and families
Date published: 2022-04-10
Rated 5 out of 5 by from Fantastic and easy So easy and great to use. Have used Turbo Tax since it began,
Date published: 2022-04-10
Rated 5 out of 5 by from Turbotax is awesome It was great Thanks for all of your valuable help!!!
Date published: 2022-04-10
Rated 2 out of 5 by from Not Pleased Filling forms is easy. Getting returns to process is a pain. Unable to e-file and there is no 'help' available from TurboTax. Spent hours on phone trying to get assistance, spent $20 to file State return which did not go through.
Date published: 2022-04-10
Rated 2 out of 5 by from terrible this year rejected twice and they cant fix it! obscure directions... followed fix directions twice.....cant get ahold of support.
Date published: 2022-04-10
Rated 5 out of 5 by from So easy to use!! TurboTax is super easy to use, it is quick, my go to for tax filing!
Date published: 2022-04-10
Rated 5 out of 5 by from Perfect Prefectfind sidi purely berks slushy size cubby cash
Date published: 2022-04-10
Rated 3 out of 5 by from Not very well polished * I had to enter my bank info twice because the form for the state payment/deposit doesn't see the bank info that I just entered 30 seconds ago in the federal page. * When you enter your bank info, the name of the bank is not retrieved. Every other software on the planet retrieves the bank name to help confirm that the routing number is correct, but TT no longer does that. * SEVERAL forms popped up because their content was not in the navigator. Now I'm stuck doing my taxes by hand, without the TT guidance. I was very disappointed with TT this year. (I've been using TT for 20+ years.)
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 10288
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Have used turbotax for a decade noissues I have used turbotax for a decade, sometimes I worked in multiple states, one time had investment documents I didn't understand and the tax experts were very helpful. ..
Date published: 2022-04-10
Rated 4 out of 5 by from good It's ok, I like to have gotten the hard disk on my PC. ok
Date published: 2022-04-10
Rated 5 out of 5 by from Excellent tool!!! Convenient, very helpful and easy to understand, would recommend to friends and families
Date published: 2022-04-10
Rated 5 out of 5 by from Fantastic and easy So easy and great to use. Have used Turbo Tax since it began,
Date published: 2022-04-10
Rated 5 out of 5 by from Turbotax is awesome It was great Thanks for all of your valuable help!!!
Date published: 2022-04-10
Rated 2 out of 5 by from Not Pleased Filling forms is easy. Getting returns to process is a pain. Unable to e-file and there is no 'help' available from TurboTax. Spent hours on phone trying to get assistance, spent $20 to file State return which did not go through.
Date published: 2022-04-10
Rated 2 out of 5 by from terrible this year rejected twice and they cant fix it! obscure directions... followed fix directions twice.....cant get ahold of support.
Date published: 2022-04-10
Rated 5 out of 5 by from So easy to use!! TurboTax is super easy to use, it is quick, my go to for tax filing!
Date published: 2022-04-10
Rated 5 out of 5 by from Perfect Prefectfind sidi purely berks slushy size cubby cash
Date published: 2022-04-10
Rated 3 out of 5 by from Not very well polished * I had to enter my bank info twice because the form for the state payment/deposit doesn't see the bank info that I just entered 30 seconds ago in the federal page. * When you enter your bank info, the name of the bank is not retrieved. Every other software on the planet retrieves the bank name to help confirm that the routing number is correct, but TT no longer does that. * SEVERAL forms popped up because their content was not in the navigator. Now I'm stuck doing my taxes by hand, without the TT guidance. I was very disappointed with TT this year. (I've been using TT for 20+ years.)
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 10288