TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service Always get quick and great service from Turbo Tax. Easy to understand going through the tax forms.
Date published: 2023-02-23
Rated 5 out of 5 by from Fast and easy After initial filing set up subsequent filing years are fast and easy to complete. Process of internal checks and safeguards make it very difficult to make mistake as questions are asked along the way.
Date published: 2023-02-23
Rated 4 out of 5 by from Quite good but not perfect I was not prompted to enter the prior year's refund applied to this years taxes. I'm glad I remembered to cover that upon review with the TurboTax CPA.
Date published: 2023-02-23
Rated 2 out of 5 by from Very disappointed I filed yesterday, it was accepted now it says it was declined! I don't even get anything back I just need to finish this and send it in.
Date published: 2023-02-23
Rated 5 out of 5 by from Very easy to use Very easy to use and live help available if needed
Date published: 2023-02-23
Rated 5 out of 5 by from Pretty intuitive and user friendly I liked how it gave clear, concise steps along the way!
Date published: 2023-02-23
Rated 4 out of 5 by from The changes this year were a bit challenging I was able to figure out the changes and everything went well after that. What threw me was when I didn't answer all the questions (because they were blanks on my forms) it came back as an error but all I had to do was click 'continue' again and they were accepted.
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax is a good service The site is easy to navigate and user friendly. I truly like using it.
Date published: 2023-02-23
Rated 5 out of 5 by from watch results as I go! Love to see the amounts as I go! Constant checking on answers.
Date published: 2023-02-23
Rated 5 out of 5 by from Very good Diana walked me through easily!!! Turbo tax is getting better each year. Been with them for 6 years. Diana was great help and knowledgeable!
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10288
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service Always get quick and great service from Turbo Tax. Easy to understand going through the tax forms.
Date published: 2023-02-23
Rated 5 out of 5 by from Fast and easy After initial filing set up subsequent filing years are fast and easy to complete. Process of internal checks and safeguards make it very difficult to make mistake as questions are asked along the way.
Date published: 2023-02-23
Rated 4 out of 5 by from Quite good but not perfect I was not prompted to enter the prior year's refund applied to this years taxes. I'm glad I remembered to cover that upon review with the TurboTax CPA.
Date published: 2023-02-23
Rated 2 out of 5 by from Very disappointed I filed yesterday, it was accepted now it says it was declined! I don't even get anything back I just need to finish this and send it in.
Date published: 2023-02-23
Rated 5 out of 5 by from Very easy to use Very easy to use and live help available if needed
Date published: 2023-02-23
Rated 5 out of 5 by from Pretty intuitive and user friendly I liked how it gave clear, concise steps along the way!
Date published: 2023-02-23
Rated 4 out of 5 by from The changes this year were a bit challenging I was able to figure out the changes and everything went well after that. What threw me was when I didn't answer all the questions (because they were blanks on my forms) it came back as an error but all I had to do was click 'continue' again and they were accepted.
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax is a good service The site is easy to navigate and user friendly. I truly like using it.
Date published: 2023-02-23
Rated 5 out of 5 by from watch results as I go! Love to see the amounts as I go! Constant checking on answers.
Date published: 2023-02-23
Rated 5 out of 5 by from Very good Diana walked me through easily!!! Turbo tax is getting better each year. Been with them for 6 years. Diana was great help and knowledgeable!
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10288