TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Fairly Decent Fairly easy way to file your taxes, they walk you through everything and provide explanations for different points as well. However, they do what they can to take your money - especially at the end of filing.
Date published: 2021-02-21
Rated 5 out of 5 by from Literally the easiest thing I've ever done I didn't expect it to be step by step and answer all of the questions I had and even provided answers to questions I didn't know to ask. Definitely will be using this every year.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy to follow instructions. It only took a few hours and that was because I had to redo my medical stuff to get my full allowable deduction.
Date published: 2021-02-21
Rated 2 out of 5 by from Turbo Tax tries to add fee after fee I had my robinhood documents imported then had to work on review after review to fix the imported document.
Date published: 2021-02-21
Rated 1 out of 5 by from This year filing taxes TurboTax was Horrible There was nothing but problems using this system this year. My taxes were rejected twice because of a "system error" with Your system so I had to go through the stress of re-doing but I couldn't cancel all together because I had initially started the process already. If I could I would've cancelled and filed with some one else. I will not be using TurboTax next year and I will not refer anyone ever
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is AMAZING!! Super easy to file my taxes, simple questions asked, and completed them while my boys ate lunch.
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo Tax was thorough and comprehensive. I felt comfortable completing my taxes. The service is now multi-tiered offering basic, completion of state returns and CPA guidance. However, I was not prepared to also pay an additional service fee for paying the Turbo Tax fee with my minimal federal refund.
Date published: 2021-02-21
Rated 4 out of 5 by from The Step-by-Step method needs one improvement In 2020 I made a Qualified Charitable Distribution. When I used the Step-by-Step method to incorporate the 1099R form there was no prompt to detail the recipient and their Tax ID. This bothered me since I had not made this type of contribution in 2019, Only when I was reviewing the 1040-SR online did I find in very small type QCD next to line 4b Taxable Amount. To my surprise, QCD is a link to an explanation form I could use to add detail to my donation which I did. My suggestion is that the next iteration of TurboTax uses the entry of an X in the IRA/SEP/SIMPLE box on a 1099R while in "Step-by-Step' to display a popup explanation form.
Date published: 2021-02-21
Rated 5 out of 5 by from great and easy way to do your taxes. Its easy and it has step by step instructions if you don't know what to do.
Date published: 2021-02-21
Rated 4 out of 5 by from Good program, but one glitch After being almost done, i went back to alter some donation amounts, and some of the charities and amounts were confused, including some from last year and requiring a number of them to be redone, a bit annoying. But taking care of all the other issues concerning retirement etc was fine
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 10287
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Fairly Decent Fairly easy way to file your taxes, they walk you through everything and provide explanations for different points as well. However, they do what they can to take your money - especially at the end of filing.
Date published: 2021-02-21
Rated 5 out of 5 by from Literally the easiest thing I've ever done I didn't expect it to be step by step and answer all of the questions I had and even provided answers to questions I didn't know to ask. Definitely will be using this every year.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy to follow instructions. It only took a few hours and that was because I had to redo my medical stuff to get my full allowable deduction.
Date published: 2021-02-21
Rated 2 out of 5 by from Turbo Tax tries to add fee after fee I had my robinhood documents imported then had to work on review after review to fix the imported document.
Date published: 2021-02-21
Rated 1 out of 5 by from This year filing taxes TurboTax was Horrible There was nothing but problems using this system this year. My taxes were rejected twice because of a "system error" with Your system so I had to go through the stress of re-doing but I couldn't cancel all together because I had initially started the process already. If I could I would've cancelled and filed with some one else. I will not be using TurboTax next year and I will not refer anyone ever
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is AMAZING!! Super easy to file my taxes, simple questions asked, and completed them while my boys ate lunch.
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo Tax was thorough and comprehensive. I felt comfortable completing my taxes. The service is now multi-tiered offering basic, completion of state returns and CPA guidance. However, I was not prepared to also pay an additional service fee for paying the Turbo Tax fee with my minimal federal refund.
Date published: 2021-02-21
Rated 4 out of 5 by from The Step-by-Step method needs one improvement In 2020 I made a Qualified Charitable Distribution. When I used the Step-by-Step method to incorporate the 1099R form there was no prompt to detail the recipient and their Tax ID. This bothered me since I had not made this type of contribution in 2019, Only when I was reviewing the 1040-SR online did I find in very small type QCD next to line 4b Taxable Amount. To my surprise, QCD is a link to an explanation form I could use to add detail to my donation which I did. My suggestion is that the next iteration of TurboTax uses the entry of an X in the IRA/SEP/SIMPLE box on a 1099R while in "Step-by-Step' to display a popup explanation form.
Date published: 2021-02-21
Rated 5 out of 5 by from great and easy way to do your taxes. Its easy and it has step by step instructions if you don't know what to do.
Date published: 2021-02-21
Rated 4 out of 5 by from Good program, but one glitch After being almost done, i went back to alter some donation amounts, and some of the charities and amounts were confused, including some from last year and requiring a number of them to be redone, a bit annoying. But taking care of all the other issues concerning retirement etc was fine
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 10287