TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Puma2202 from
Good Stuff
Really easy to use. Guides you through everything to get you the best return
Date published: 2022-02-27
Rated 5 out of 5 by
Britt Nicole from
Quick and easy
Turbotax was quick and easy and helped me ger my taxes filled in a timely manner
Date published: 2022-02-27
Rated 5 out of 5 by
Capri1981 from
Awesome
My experience was an wonderful, great and excellent at Turbo Tax.
Date published: 2022-02-27
Rated 5 out of 5 by
Darealstudee from
9 YEARS IN !
Turbo tax always provide great service and makes the process of filing such a frictionless experience !
Date published: 2022-02-27
Rated 4 out of 5 by
DogJ from
Good Job
Awesome job, was easy to follow. Very few things I didn't understand.
Date published: 2022-02-27
Rated 1 out of 5 by
FullofRegret from
Gatekeeps Customer Support
TurboTax provides basic instructions and descriptions that lead you to think there are certain capabilities, like filing your federal with select state returns, but when you get to that step you discover it's not an option at all. When you go in search of a general customer service number you can't find one. But wait! It offers you the same advice the peoples of the interwebs can manage, unless of course you want to pay them more money and then they will help. Long story short, if you live in one state and work in another or have dared to move during a tax year, TurboTax is not worth it to people who only have a general knowledge of taxes, especially different state taxes, like myself. I'm sure I will have to file an amendment to one of my state taxes and have to pay TurboTax even more money. I won't use TurboTax again after this year.
Date published: 2022-02-27
Rated 5 out of 5 by
Feifei2021 from
TurboTax makes a lot earlier for tax returns
TurboTax makes a lot earlier for tax returns year by year
Date published: 2022-02-27
Rated 4 out of 5 by
McLuvin1980 from
2021 Taxes Done!
Easy to complete. Start to finish in less than half an hour.
Date published: 2022-02-27
Rated 5 out of 5 by
PhdNurse from
I like Turbo Tax. This is my fifth year to use it
Turbo Tax is easy to use. I think it is the best Tax program that I have ever encountered. I will continue to use every year.
Date published: 2022-02-27
Rated 5 out of 5 by
DSNTS from
Great Service - at home
Easy steps provided along with information as to which filing is best for your situation
All TurboTax® Offerings Reviews - Page 10287
Date published: 2022-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Puma2202 from
Good Stuff
Really easy to use. Guides you through everything to get you the best return
Date published: 2022-02-27
Rated 5 out of 5 by
Britt Nicole from
Quick and easy
Turbotax was quick and easy and helped me ger my taxes filled in a timely manner
Date published: 2022-02-27
Rated 5 out of 5 by
Capri1981 from
Awesome
My experience was an wonderful, great and excellent at Turbo Tax.
Date published: 2022-02-27
Rated 5 out of 5 by
Darealstudee from
9 YEARS IN !
Turbo tax always provide great service and makes the process of filing such a frictionless experience !
Date published: 2022-02-27
Rated 4 out of 5 by
DogJ from
Good Job
Awesome job, was easy to follow. Very few things I didn't understand.
Date published: 2022-02-27
Rated 1 out of 5 by
FullofRegret from
Gatekeeps Customer Support
TurboTax provides basic instructions and descriptions that lead you to think there are certain capabilities, like filing your federal with select state returns, but when you get to that step you discover it's not an option at all. When you go in search of a general customer service number you can't find one. But wait! It offers you the same advice the peoples of the interwebs can manage, unless of course you want to pay them more money and then they will help. Long story short, if you live in one state and work in another or have dared to move during a tax year, TurboTax is not worth it to people who only have a general knowledge of taxes, especially different state taxes, like myself. I'm sure I will have to file an amendment to one of my state taxes and have to pay TurboTax even more money. I won't use TurboTax again after this year.
Date published: 2022-02-27
Rated 5 out of 5 by
Feifei2021 from
TurboTax makes a lot earlier for tax returns
TurboTax makes a lot earlier for tax returns year by year
Date published: 2022-02-27
Rated 4 out of 5 by
McLuvin1980 from
2021 Taxes Done!
Easy to complete. Start to finish in less than half an hour.
Date published: 2022-02-27
Rated 5 out of 5 by
PhdNurse from
I like Turbo Tax. This is my fifth year to use it
Turbo Tax is easy to use. I think it is the best Tax program that I have ever encountered. I will continue to use every year.
Date published: 2022-02-27
Rated 5 out of 5 by
DSNTS from
Great Service - at home
Easy steps provided along with information as to which filing is best for your situation
All TurboTax® Offerings Reviews - Page 10287
Date published: 2022-02-27