TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Satisfied customer It went well as it usually does with Turbotax but with two problems. I couldn't delete a double entry which was my mistake. The second problem was asking more than once if I wanted an upgrade. I did, however, appreciate a few dollars off the increased price since I filed early.
Date published: 2023-02-24
Rated 4 out of 5 by from Very good Fairly good . Had a difficult ti,e trying to read the light blue print in gray
Date published: 2023-02-24
Rated 5 out of 5 by from even easier than last year This is my first time with the online version of Turbo tax. Just as good a product as the CD version. The state version was not delayed this year and was much clearer this time around
Date published: 2023-02-24
Rated 5 out of 5 by from tax experience I tried doing my taxes by myself but switched to someone doing them
Date published: 2023-02-24
Rated 4 out of 5 by from Retired federal emplotyee Sure better than filling in the forms by hand and having to manually enter everything.
Date published: 2023-02-24
Rated 5 out of 5 by from DIY in less time DIY in less time than it takes to drive to a Tax Preparer's office. Like the options to skip or review in sections in detail. Easy to return and edit any section.
Date published: 2023-02-24
Rated 1 out of 5 by from ADDED FEES I DIDNT WANT! Not happy with added fees that I did not want and could not get rid of even after working with a customer service rep.
Date published: 2023-02-24
Rated 5 out of 5 by from Easy to use Easy to use with step by step instructions. And help IF you need it
Date published: 2023-02-24
Rated 5 out of 5 by from Great assistance I was very nervous but there was plenty of help options available
Date published: 2023-02-24
Rated 5 out of 5 by from Always a pleasure! For years, I was using H&R block. They were overpriced and not very pleasant to deal with. The TurboTax website was pretty easy to navigate and if I had questions, I was connected an extremely nice representative.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10285
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Satisfied customer It went well as it usually does with Turbotax but with two problems. I couldn't delete a double entry which was my mistake. The second problem was asking more than once if I wanted an upgrade. I did, however, appreciate a few dollars off the increased price since I filed early.
Date published: 2023-02-24
Rated 4 out of 5 by from Very good Fairly good . Had a difficult ti,e trying to read the light blue print in gray
Date published: 2023-02-24
Rated 5 out of 5 by from even easier than last year This is my first time with the online version of Turbo tax. Just as good a product as the CD version. The state version was not delayed this year and was much clearer this time around
Date published: 2023-02-24
Rated 5 out of 5 by from tax experience I tried doing my taxes by myself but switched to someone doing them
Date published: 2023-02-24
Rated 4 out of 5 by from Retired federal emplotyee Sure better than filling in the forms by hand and having to manually enter everything.
Date published: 2023-02-24
Rated 5 out of 5 by from DIY in less time DIY in less time than it takes to drive to a Tax Preparer's office. Like the options to skip or review in sections in detail. Easy to return and edit any section.
Date published: 2023-02-24
Rated 1 out of 5 by from ADDED FEES I DIDNT WANT! Not happy with added fees that I did not want and could not get rid of even after working with a customer service rep.
Date published: 2023-02-24
Rated 5 out of 5 by from Easy to use Easy to use with step by step instructions. And help IF you need it
Date published: 2023-02-24
Rated 5 out of 5 by from Great assistance I was very nervous but there was plenty of help options available
Date published: 2023-02-24
Rated 5 out of 5 by from Always a pleasure! For years, I was using H&R block. They were overpriced and not very pleasant to deal with. The TurboTax website was pretty easy to navigate and if I had questions, I was connected an extremely nice representative.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10285