TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Dependable, reliable, friendly, professional. The combination of retained prior year information, user friendly work flow, expanations, and quick response to chats and calls has made my a multi TT user.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is quick and easy! We used MARRIED FILING JOINTLY. The entire system is user-friendly and very intuitive. The "Help" options were easy to use as well.
Date published: 2021-02-28
Rated 5 out of 5 by from I always use TurboTax! I have been using TurboTax for at least 10 years if not more. As my financial situation has changed and even gotten more complicated in terms of tax filings, the product has been able to support my evolving needs.
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax Review I have used TurboTax the last several years. I filed by 2/28/2021 to get the $50 discount as advertised, but I am not certain I received it. I also wanted the basic plan, but somehow ended up with Deluxe. It was not clear how to choose the basic one.
Date published: 2021-02-28
Rated 5 out of 5 by from Right place right time Always there during the dark and cold winter months of tax season. Good job.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbotax is amazing Turbotax is the only way that I will ever file my taxes! the system is so easy to use and it is quick! I recommend turbotax to all my friends!
Date published: 2021-02-28
Rated 3 out of 5 by from Issue Promotion said I would save $30 if filed by today, yet didn't see that savings in my total payment. If it was there, it certainly didn't show it. Also, was told I wouldn't get property tax refund back so no property tax forms included yet when I did them by hand, it shows I'm due $149.
Date published: 2021-02-28
Rated 5 out of 5 by from great very helpful and im very satisfied with the gal i got to help me
Date published: 2021-02-28
Rated 2 out of 5 by from Poor UI, Bad Business Practices Used Self-Employed last year, was strong armed into using it this year by your shoddy UI. Had no 1099 income to report other than investments but for some bizarre reason was required to include 1099s from the previous year? Not clear or helpful whatsoever. Overcharged and confused.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax works for me! Turbo tax walks you through the terrifying process of TAX Returns for both Federal and State. Easy to understand questions (for the most part) and more than thorough review of your returns.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10279
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Dependable, reliable, friendly, professional. The combination of retained prior year information, user friendly work flow, expanations, and quick response to chats and calls has made my a multi TT user.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is quick and easy! We used MARRIED FILING JOINTLY. The entire system is user-friendly and very intuitive. The "Help" options were easy to use as well.
Date published: 2021-02-28
Rated 5 out of 5 by from I always use TurboTax! I have been using TurboTax for at least 10 years if not more. As my financial situation has changed and even gotten more complicated in terms of tax filings, the product has been able to support my evolving needs.
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax Review I have used TurboTax the last several years. I filed by 2/28/2021 to get the $50 discount as advertised, but I am not certain I received it. I also wanted the basic plan, but somehow ended up with Deluxe. It was not clear how to choose the basic one.
Date published: 2021-02-28
Rated 5 out of 5 by from Right place right time Always there during the dark and cold winter months of tax season. Good job.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbotax is amazing Turbotax is the only way that I will ever file my taxes! the system is so easy to use and it is quick! I recommend turbotax to all my friends!
Date published: 2021-02-28
Rated 3 out of 5 by from Issue Promotion said I would save $30 if filed by today, yet didn't see that savings in my total payment. If it was there, it certainly didn't show it. Also, was told I wouldn't get property tax refund back so no property tax forms included yet when I did them by hand, it shows I'm due $149.
Date published: 2021-02-28
Rated 5 out of 5 by from great very helpful and im very satisfied with the gal i got to help me
Date published: 2021-02-28
Rated 2 out of 5 by from Poor UI, Bad Business Practices Used Self-Employed last year, was strong armed into using it this year by your shoddy UI. Had no 1099 income to report other than investments but for some bizarre reason was required to include 1099s from the previous year? Not clear or helpful whatsoever. Overcharged and confused.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax works for me! Turbo tax walks you through the terrifying process of TAX Returns for both Federal and State. Easy to understand questions (for the most part) and more than thorough review of your returns.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10279