TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Electronic Filing Did Not Work After following all of the troubleshooting (update software, turn off cookies, review all forms etc.), TurboTax's Electronic filing feature kept returning an error message. After hours on hold and eventually talking to customer service, no one at Turbo Tax could find a resolution.They suggested I call back in a few days. Still no resolution. I had to print and mail the returns the old fashioned way which meant a trip to the post office to send the packet via certified mail. A real pain.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax Is Terrific Very easy to use. I have been a Turbo Tax user for many years.Their feature of downloading information from previous years' filings save a lot of work.
Date published: 2022-02-19
Rated 4 out of 5 by from Turbo Tax is Great Everything is easy to work through and all the information is easy to understand. I just wish the cost could be lower and with less upsells.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo tax is so awesome Turbo tax is awesome. My first time ever using it. It was recomended by a friend.
Date published: 2022-02-19
Rated 5 out of 5 by from Mother This was perfect I would recommend. I will file again next year
Date published: 2022-02-19
Rated 5 out of 5 by from Turbotax is good It was an easy way to complete your taxes. Great, yes
Date published: 2022-02-19
Rated 5 out of 5 by from QUICK AND EASY EASY, FAST, AND HASTLY FREE. EASY TO FOLLOW ALONG WITH
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax makes life easier!!! Turbo Tax made improvements over the past years for years for the better. I asked for Tax Expert advice about entering information without receiving a 1098 from my mortage handler. I needed her opinion and I feel better about the information that was entered.
Date published: 2022-02-19
Rated 5 out of 5 by from Easy to use Very easy to navigate and to get help when needed.
Date published: 2022-02-19
Rated 1 out of 5 by from They double charge you!!! I don’t understand why you guys double charge people for allowing you to pay for your upgrade charge that we had no choice but to take. My up charge was $39 and now checking out I see an additional $39 charge? You don’t give any explanation as to why I’m being double charged at all it’s like I’m paying for two upgraded but still getting the service of one upgrade.
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10257
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Electronic Filing Did Not Work After following all of the troubleshooting (update software, turn off cookies, review all forms etc.), TurboTax's Electronic filing feature kept returning an error message. After hours on hold and eventually talking to customer service, no one at Turbo Tax could find a resolution.They suggested I call back in a few days. Still no resolution. I had to print and mail the returns the old fashioned way which meant a trip to the post office to send the packet via certified mail. A real pain.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax Is Terrific Very easy to use. I have been a Turbo Tax user for many years.Their feature of downloading information from previous years' filings save a lot of work.
Date published: 2022-02-19
Rated 4 out of 5 by from Turbo Tax is Great Everything is easy to work through and all the information is easy to understand. I just wish the cost could be lower and with less upsells.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo tax is so awesome Turbo tax is awesome. My first time ever using it. It was recomended by a friend.
Date published: 2022-02-19
Rated 5 out of 5 by from Mother This was perfect I would recommend. I will file again next year
Date published: 2022-02-19
Rated 5 out of 5 by from Turbotax is good It was an easy way to complete your taxes. Great, yes
Date published: 2022-02-19
Rated 5 out of 5 by from QUICK AND EASY EASY, FAST, AND HASTLY FREE. EASY TO FOLLOW ALONG WITH
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax makes life easier!!! Turbo Tax made improvements over the past years for years for the better. I asked for Tax Expert advice about entering information without receiving a 1098 from my mortage handler. I needed her opinion and I feel better about the information that was entered.
Date published: 2022-02-19
Rated 5 out of 5 by from Easy to use Very easy to navigate and to get help when needed.
Date published: 2022-02-19
Rated 1 out of 5 by from They double charge you!!! I don’t understand why you guys double charge people for allowing you to pay for your upgrade charge that we had no choice but to take. My up charge was $39 and now checking out I see an additional $39 charge? You don’t give any explanation as to why I’m being double charged at all it’s like I’m paying for two upgraded but still getting the service of one upgrade.
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10257