TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo is great! I've been using Turbo for over 20 years and they are great!
Date published: 2022-04-06
Rated 5 out of 5 by from Fast, functional and sooooo easy! I was able to file 3 different jobs and state taxes in 2 different states and Turbo took me by the hand and walked me right through it.
Date published: 2022-04-06
Rated 5 out of 5 by from I like it I went to funny tax man and he made me pay money. I went to turbotax and they make me pay no moneis. very good rate turgotax 8/7.
Date published: 2022-04-06
Rated 5 out of 5 by from Have used many years I love TurboTax. The extra explanations available really help one to understand the technicalities of the individual sections of the tax code. I've utilized the call in contact feature several times as well and the 'contacts' are extremely helpful.
Date published: 2022-04-06
Rated 3 out of 5 by from Great Product but be leary if you have crypto Always a great product. I spent months trying to complete my taxes but due to the complexity of crypto it made it very hard. Today i uploaded four or five times and suddenly it started working.
Date published: 2022-04-06
Rated 3 out of 5 by from Microsoft Windows Too many errors occur for updates using current versions of Windows; no one is able to assist in correcting; this is causing extensive time on the phone with turbo tax and/or microsoft. This has occurred once to many times.
Date published: 2022-04-06
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax makes it so easy to do my own taxes and explains everything to me as I go through.
Date published: 2022-04-06
Rated 5 out of 5 by from Amazing service Always a great experience filing with turbo tax. The people who behind the scenes are truly knowledgeable. Thank you guys!
Date published: 2022-04-06
Rated 1 out of 5 by from Hidden fee?? It's a bit disappointing that you did not clearly indicate there would be a $39 fee for 'pay at refund' option. I was able to find it at the very end of the process where it was not easy for customers to go back and change the payment option after all the signing and information input. You'd better make the process more clear and transparent.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo tax is great Easy to use, step by step, prompts, and reviews it for you. Great app.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 10255
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo is great! I've been using Turbo for over 20 years and they are great!
Date published: 2022-04-06
Rated 5 out of 5 by from Fast, functional and sooooo easy! I was able to file 3 different jobs and state taxes in 2 different states and Turbo took me by the hand and walked me right through it.
Date published: 2022-04-06
Rated 5 out of 5 by from I like it I went to funny tax man and he made me pay money. I went to turbotax and they make me pay no moneis. very good rate turgotax 8/7.
Date published: 2022-04-06
Rated 5 out of 5 by from Have used many years I love TurboTax. The extra explanations available really help one to understand the technicalities of the individual sections of the tax code. I've utilized the call in contact feature several times as well and the 'contacts' are extremely helpful.
Date published: 2022-04-06
Rated 3 out of 5 by from Great Product but be leary if you have crypto Always a great product. I spent months trying to complete my taxes but due to the complexity of crypto it made it very hard. Today i uploaded four or five times and suddenly it started working.
Date published: 2022-04-06
Rated 3 out of 5 by from Microsoft Windows Too many errors occur for updates using current versions of Windows; no one is able to assist in correcting; this is causing extensive time on the phone with turbo tax and/or microsoft. This has occurred once to many times.
Date published: 2022-04-06
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax makes it so easy to do my own taxes and explains everything to me as I go through.
Date published: 2022-04-06
Rated 5 out of 5 by from Amazing service Always a great experience filing with turbo tax. The people who behind the scenes are truly knowledgeable. Thank you guys!
Date published: 2022-04-06
Rated 1 out of 5 by from Hidden fee?? It's a bit disappointing that you did not clearly indicate there would be a $39 fee for 'pay at refund' option. I was able to find it at the very end of the process where it was not easy for customers to go back and change the payment option after all the signing and information input. You'd better make the process more clear and transparent.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo tax is great Easy to use, step by step, prompts, and reviews it for you. Great app.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 10255