TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax does an awesome job every year I've been using TurboTax for going on 3 years now and I have absolutely no complaints. They always find little tax breaks that I don't think about and they get my maximum refund without fail.
Date published: 2023-02-23
Rated 3 out of 5 by from Rejection after submittinh I have submitted my taxes over and over again and it keeps saying its rejected? Somebody should call me and tell me what i need to do. I paid and now the file won't go yo the IRS.
Date published: 2023-02-23
Rated 5 out of 5 by from Great experience The agent I spoke to on the phone was amazing and so helpful.
Date published: 2023-02-23
Rated 5 out of 5 by from Ultra Easy From start to finish, TurboTax Online was very easy to use and complete both federal and state tax returns.
Date published: 2023-02-23
Rated 3 out of 5 by from just more and more expensive every year imports forms wrong, I still have to review everything so should have just entered myself. just keep increasing prices every year for the same service
Date published: 2023-02-23
Rated 5 out of 5 by from First experience with Turbo Tax The Turbo Tax process was quick and easy, thanks to assistance as needed by three experts on different occasions. It's user friendly!
Date published: 2023-02-23
Rated 5 out of 5 by from self employed The federal is much easier than the PA state - schedule E did not allow much editing and did not transfer over exactly.
Date published: 2023-02-23
Rated 5 out of 5 by from Still the BEST tax softwaret! I have been using Turbotax since 1999. I tried another tax software once, but came right back to TurboTax. No other tax software can compare. Still the best and will probably remain the best for a very long time. Thank you Intuit!!
Date published: 2023-02-23
Rated 3 out of 5 by from Glitch that made efiling difficult I am tax professional e-filing my own 2022 returns (Federal and California). Turbo Tax was charging me $45 audit defense fees no matter how many times I tried to remove it. Finally, I had to google the way to eliminate it, and it worked. However, the way to remove it should be right on the screen where audit defense is offered, but it does not work for CA: you have to choose "pay with my credit card" in order to remove $45 fee. It is unfortunate that Turbo Tax does not instruct us to do just that: it is frustrating and confusing!
Date published: 2023-02-23
Rated 5 out of 5 by from Still good Still an easy to use program. Mostly logical, at least for me.
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10254
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax does an awesome job every year I've been using TurboTax for going on 3 years now and I have absolutely no complaints. They always find little tax breaks that I don't think about and they get my maximum refund without fail.
Date published: 2023-02-23
Rated 3 out of 5 by from Rejection after submittinh I have submitted my taxes over and over again and it keeps saying its rejected? Somebody should call me and tell me what i need to do. I paid and now the file won't go yo the IRS.
Date published: 2023-02-23
Rated 5 out of 5 by from Great experience The agent I spoke to on the phone was amazing and so helpful.
Date published: 2023-02-23
Rated 5 out of 5 by from Ultra Easy From start to finish, TurboTax Online was very easy to use and complete both federal and state tax returns.
Date published: 2023-02-23
Rated 3 out of 5 by from just more and more expensive every year imports forms wrong, I still have to review everything so should have just entered myself. just keep increasing prices every year for the same service
Date published: 2023-02-23
Rated 5 out of 5 by from First experience with Turbo Tax The Turbo Tax process was quick and easy, thanks to assistance as needed by three experts on different occasions. It's user friendly!
Date published: 2023-02-23
Rated 5 out of 5 by from self employed The federal is much easier than the PA state - schedule E did not allow much editing and did not transfer over exactly.
Date published: 2023-02-23
Rated 5 out of 5 by from Still the BEST tax softwaret! I have been using Turbotax since 1999. I tried another tax software once, but came right back to TurboTax. No other tax software can compare. Still the best and will probably remain the best for a very long time. Thank you Intuit!!
Date published: 2023-02-23
Rated 3 out of 5 by from Glitch that made efiling difficult I am tax professional e-filing my own 2022 returns (Federal and California). Turbo Tax was charging me $45 audit defense fees no matter how many times I tried to remove it. Finally, I had to google the way to eliminate it, and it worked. However, the way to remove it should be right on the screen where audit defense is offered, but it does not work for CA: you have to choose "pay with my credit card" in order to remove $45 fee. It is unfortunate that Turbo Tax does not instruct us to do just that: it is frustrating and confusing!
Date published: 2023-02-23
Rated 5 out of 5 by from Still good Still an easy to use program. Mostly logical, at least for me.
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10254