TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Turbo Tax deluxe is disappointing I have always used the free version with no issues. I purchased the Deluxe version this year and have been on the phone all morning with support. It is also very misleading in that it says one free state, but then tries to charge you $20 for the state e-file return.
Date published: 2022-04-04
Rated 5 out of 5 by from Love Turbo Tax I have been using Tubo Tax for the last 15 or so years. I have always found it to be easy to understand and use.
Date published: 2022-04-04
Rated 2 out of 5 by from Raised Fees and Poor Software Unfortunately the fees were much higher this year, and random errors on the site meant I kept having to reenter information into various fields.
Date published: 2022-04-04
Rated 4 out of 5 by from slow loading loaded slow didn't have all the updates, had to re file the state return
Date published: 2022-04-04
Rated 4 out of 5 by from It took a while! It took a while to input and go back to correct forms, but mission accomplished!
Date published: 2022-04-04
Rated 5 out of 5 by from Very helpful I had ? And morgage's the online chat was awesome !
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is Great! They made everything so much easier! I was expecting it to be a hassle but nope!
Date published: 2022-04-04
Rated 5 out of 5 by from Simply the best!!! Pleasure to use. Easy efficient all encompassing. Thanks
Date published: 2022-04-04
Rated 3 out of 5 by from LOTS OF CHANGES THIS YEAR & PROBLEM GETTING ANSWER I had no problem with tax loss carry forward last year, but this year was a struggle to get the information entered. I Knew from the IRS publication where it needed to go, but couldn't enter the info under the forms view
Date published: 2022-04-04
Rated 5 out of 5 by from Thorough and easy to use Over the years Turbo Tax has handled all of my tax situations with ease
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 10253
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax deluxe is disappointing I have always used the free version with no issues. I purchased the Deluxe version this year and have been on the phone all morning with support. It is also very misleading in that it says one free state, but then tries to charge you $20 for the state e-file return.
Date published: 2022-04-04
Rated 5 out of 5 by from Love Turbo Tax I have been using Tubo Tax for the last 15 or so years. I have always found it to be easy to understand and use.
Date published: 2022-04-04
Rated 2 out of 5 by from Raised Fees and Poor Software Unfortunately the fees were much higher this year, and random errors on the site meant I kept having to reenter information into various fields.
Date published: 2022-04-04
Rated 4 out of 5 by from slow loading loaded slow didn't have all the updates, had to re file the state return
Date published: 2022-04-04
Rated 4 out of 5 by from It took a while! It took a while to input and go back to correct forms, but mission accomplished!
Date published: 2022-04-04
Rated 5 out of 5 by from Very helpful I had ? And morgage's the online chat was awesome !
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is Great! They made everything so much easier! I was expecting it to be a hassle but nope!
Date published: 2022-04-04
Rated 5 out of 5 by from Simply the best!!! Pleasure to use. Easy efficient all encompassing. Thanks
Date published: 2022-04-04
Rated 3 out of 5 by from LOTS OF CHANGES THIS YEAR & PROBLEM GETTING ANSWER I had no problem with tax loss carry forward last year, but this year was a struggle to get the information entered. I Knew from the IRS publication where it needed to go, but couldn't enter the info under the forms view
Date published: 2022-04-04
Rated 5 out of 5 by from Thorough and easy to use Over the years Turbo Tax has handled all of my tax situations with ease
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 10253