TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
CatGriff from
turbo tax is so easy
turbo tax is so easy. i love that it has all of my saved information from previous years, and i didnt even need my W2!
Date published: 2023-02-23
Rated 5 out of 5 by
JMSK 52 from
Turbo tax is better then accountant
This year the tax return on MA was horrendous I was a new MA resident and your explanations of additions and subtractions was so difficult to understand FEDs and Cal were easy and I had to get an expert on line to help me figure it out and she was great Ambrosias saved my day AMBER was the best
Date published: 2023-02-23
Rated 5 out of 5 by
dtparker from
great service
everything worked great and had great help finish too
Date published: 2023-02-23
Rated 4 out of 5 by
CMPz from
Review
Handled most issues seamlessly - a few things took some digging
Date published: 2023-02-23
Rated 5 out of 5 by
rsnake45 from
Turbo tax 2022 E file
Turbo tax is easy to follow and complete your tax forms. A little difficult to follow the IRA conversion process to move funds from a traditional IRA to a Roth. It could be a little simpler in the instructions and the process. I do a conversion every year but I don't always remember the RMD calculation and the conversion calculation. A little effort in this area would make a really good tax program a really great program. I don't even need to find my calculator since Turbo tax does it all for me eliminating all the math miscues that happen.
Date published: 2023-02-23
Rated 5 out of 5 by
dkh78 from
Good experience
Had most information I needed and if not looked online for confirmation
Date published: 2023-02-23
Rated 5 out of 5 by
GODSLOVEFORYOU2002YAHOOC from
Turbo Tax is Amazing and Woundeful and helpful!
Such an Awesome And Phenomal help today with getting my taxes filed
Date published: 2023-02-23
Rated 5 out of 5 by
Sheyla59 from
Very clear and easy to follow
I have been using the product for years and it only continues to improve. Very thorough and clear explanations. The cost has been and continues to be fair, absolutely affordable and no need to spend in accountants for simple filling.
Date published: 2023-02-23
Rated 5 out of 5 by
TL5899 from
Awesome
Very Professional staff and experience. All questions were answered with examples.
Date published: 2023-02-23
Rated 2 out of 5 by
DerekJames3 from
No clarification on "free" edition
I knew, through word of mouth, that turbo tax was going through legal issue for advertising as free but dismissed it because I don't believe I have ever been charged. However, I tend to pay in. First year I am getting money back and declined the upcharge every time it popped up. You get to "payment information" and I put in my bank information for the deposit and they were going to charge a 39 dollar processing fee. Immediately backed out. I then googled the free edition and continued. Got to the last page and put in my credit card information and I had to pay 89 dollars no processing fee. Which is fine. The X amount advertised is based on that already, so there isn't much misinformation. However, paying for it through an account, requires a processing fee. You wont know until you get to the end or google it. Long story short, pay with a card and deposit into an account.
All TurboTax® Offerings Reviews - Page 10250
Date published: 2023-02-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
CatGriff from
turbo tax is so easy
turbo tax is so easy. i love that it has all of my saved information from previous years, and i didnt even need my W2!
Date published: 2023-02-23
Rated 5 out of 5 by
JMSK 52 from
Turbo tax is better then accountant
This year the tax return on MA was horrendous I was a new MA resident and your explanations of additions and subtractions was so difficult to understand FEDs and Cal were easy and I had to get an expert on line to help me figure it out and she was great Ambrosias saved my day AMBER was the best
Date published: 2023-02-23
Rated 5 out of 5 by
dtparker from
great service
everything worked great and had great help finish too
Date published: 2023-02-23
Rated 4 out of 5 by
CMPz from
Review
Handled most issues seamlessly - a few things took some digging
Date published: 2023-02-23
Rated 5 out of 5 by
rsnake45 from
Turbo tax 2022 E file
Turbo tax is easy to follow and complete your tax forms. A little difficult to follow the IRA conversion process to move funds from a traditional IRA to a Roth. It could be a little simpler in the instructions and the process. I do a conversion every year but I don't always remember the RMD calculation and the conversion calculation. A little effort in this area would make a really good tax program a really great program. I don't even need to find my calculator since Turbo tax does it all for me eliminating all the math miscues that happen.
Date published: 2023-02-23
Rated 5 out of 5 by
dkh78 from
Good experience
Had most information I needed and if not looked online for confirmation
Date published: 2023-02-23
Rated 5 out of 5 by
GODSLOVEFORYOU2002YAHOOC from
Turbo Tax is Amazing and Woundeful and helpful!
Such an Awesome And Phenomal help today with getting my taxes filed
Date published: 2023-02-23
Rated 5 out of 5 by
Sheyla59 from
Very clear and easy to follow
I have been using the product for years and it only continues to improve. Very thorough and clear explanations. The cost has been and continues to be fair, absolutely affordable and no need to spend in accountants for simple filling.
Date published: 2023-02-23
Rated 5 out of 5 by
TL5899 from
Awesome
Very Professional staff and experience. All questions were answered with examples.
Date published: 2023-02-23
Rated 2 out of 5 by
DerekJames3 from
No clarification on "free" edition
I knew, through word of mouth, that turbo tax was going through legal issue for advertising as free but dismissed it because I don't believe I have ever been charged. However, I tend to pay in. First year I am getting money back and declined the upcharge every time it popped up. You get to "payment information" and I put in my bank information for the deposit and they were going to charge a 39 dollar processing fee. Immediately backed out. I then googled the free edition and continued. Got to the last page and put in my credit card information and I had to pay 89 dollars no processing fee. Which is fine. The X amount advertised is based on that already, so there isn't much misinformation. However, paying for it through an account, requires a processing fee. You wont know until you get to the end or google it. Long story short, pay with a card and deposit into an account.
All TurboTax® Offerings Reviews - Page 10250
Date published: 2023-02-23