TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from turbo tax is so easy turbo tax is so easy. i love that it has all of my saved information from previous years, and i didnt even need my W2!
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo tax is better then accountant This year the tax return on MA was horrendous I was a new MA resident and your explanations of additions and subtractions was so difficult to understand FEDs and Cal were easy and I had to get an expert on line to help me figure it out and she was great Ambrosias saved my day AMBER was the best
Date published: 2023-02-23
Rated 5 out of 5 by from great service everything worked great and had great help finish too
Date published: 2023-02-23
Rated 4 out of 5 by from Review Handled most issues seamlessly - a few things took some digging
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo tax 2022 E file Turbo tax is easy to follow and complete your tax forms. A little difficult to follow the IRA conversion process to move funds from a traditional IRA to a Roth. It could be a little simpler in the instructions and the process. I do a conversion every year but I don't always remember the RMD calculation and the conversion calculation. A little effort in this area would make a really good tax program a really great program. I don't even need to find my calculator since Turbo tax does it all for me eliminating all the math miscues that happen.
Date published: 2023-02-23
Rated 5 out of 5 by from Good experience Had most information I needed and if not looked online for confirmation
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax is Amazing and Woundeful and helpful! Such an Awesome And Phenomal help today with getting my taxes filed
Date published: 2023-02-23
Rated 5 out of 5 by from Very clear and easy to follow I have been using the product for years and it only continues to improve. Very thorough and clear explanations. The cost has been and continues to be fair, absolutely affordable and no need to spend in accountants for simple filling.
Date published: 2023-02-23
Rated 5 out of 5 by from Awesome Very Professional staff and experience. All questions were answered with examples.
Date published: 2023-02-23
Rated 2 out of 5 by from No clarification on "free" edition I knew, through word of mouth, that turbo tax was going through legal issue for advertising as free but dismissed it because I don't believe I have ever been charged. However, I tend to pay in. First year I am getting money back and declined the upcharge every time it popped up. You get to "payment information" and I put in my bank information for the deposit and they were going to charge a 39 dollar processing fee. Immediately backed out. I then googled the free edition and continued. Got to the last page and put in my credit card information and I had to pay 89 dollars no processing fee. Which is fine. The X amount advertised is based on that already, so there isn't much misinformation. However, paying for it through an account, requires a processing fee. You wont know until you get to the end or google it. Long story short, pay with a card and deposit into an account.
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10250
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is so easy turbo tax is so easy. i love that it has all of my saved information from previous years, and i didnt even need my W2!
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo tax is better then accountant This year the tax return on MA was horrendous I was a new MA resident and your explanations of additions and subtractions was so difficult to understand FEDs and Cal were easy and I had to get an expert on line to help me figure it out and she was great Ambrosias saved my day AMBER was the best
Date published: 2023-02-23
Rated 5 out of 5 by from great service everything worked great and had great help finish too
Date published: 2023-02-23
Rated 4 out of 5 by from Review Handled most issues seamlessly - a few things took some digging
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo tax 2022 E file Turbo tax is easy to follow and complete your tax forms. A little difficult to follow the IRA conversion process to move funds from a traditional IRA to a Roth. It could be a little simpler in the instructions and the process. I do a conversion every year but I don't always remember the RMD calculation and the conversion calculation. A little effort in this area would make a really good tax program a really great program. I don't even need to find my calculator since Turbo tax does it all for me eliminating all the math miscues that happen.
Date published: 2023-02-23
Rated 5 out of 5 by from Good experience Had most information I needed and if not looked online for confirmation
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax is Amazing and Woundeful and helpful! Such an Awesome And Phenomal help today with getting my taxes filed
Date published: 2023-02-23
Rated 5 out of 5 by from Very clear and easy to follow I have been using the product for years and it only continues to improve. Very thorough and clear explanations. The cost has been and continues to be fair, absolutely affordable and no need to spend in accountants for simple filling.
Date published: 2023-02-23
Rated 5 out of 5 by from Awesome Very Professional staff and experience. All questions were answered with examples.
Date published: 2023-02-23
Rated 2 out of 5 by from No clarification on "free" edition I knew, through word of mouth, that turbo tax was going through legal issue for advertising as free but dismissed it because I don't believe I have ever been charged. However, I tend to pay in. First year I am getting money back and declined the upcharge every time it popped up. You get to "payment information" and I put in my bank information for the deposit and they were going to charge a 39 dollar processing fee. Immediately backed out. I then googled the free edition and continued. Got to the last page and put in my credit card information and I had to pay 89 dollars no processing fee. Which is fine. The X amount advertised is based on that already, so there isn't much misinformation. However, paying for it through an account, requires a processing fee. You wont know until you get to the end or google it. Long story short, pay with a card and deposit into an account.
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10250