TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from Pricing error? So originally I remembered when it was $0 to file for taxes, but now it's changed and I can understand that since everyone has to make a living so $39 was reasonable since there's over 300 million people in the US and even knowing that each situation is different from person to person I can still guarantee that there's still profit to be made. I had to pay $39 to file for federal, another $39 for state, and another $39 just to use the option to pay for it out of my return. Filing for federal and state I could understand if it was just $49 for both, but to pay again for something you were already payed for?
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax is awesome My expert was very helpful and patient she took time to get it done even though we were having issues on my end she was determined to figure it out
Date published: 2023-02-25
Rated 2 out of 5 by from Turbo Tax not as good as past versions. The 2022 version was clunky. It did not flow intuitively.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is Awesome 🤩 The app runs so smoothly and the pictures upload really good.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is Fantastic! I love it Turbo Tax is so easy to use and very informative, especially the auto downloading of the W2 and Brokerage account.
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax update for 2022 is great! The layout for 2022 taxes on TurboTax is easy to follow and make changes as needed - even going to Tools and clearing prior entries to start over or to simply add entries on a prior section. Greatest part is being able to reach out to Customer Support/expert to share screen and determine all questions answered and info is ready to continue! GREAT customer support (twice in a couple of days)! Thanks for human support beyond good programming (thanks to designers as well).
Date published: 2023-02-25
Rated 4 out of 5 by from easier than i thought I found turbo tax to be easier than I thought. help along the way was good. Siri D assisted me when I got stumped Siri D was fantastic!!
Date published: 2023-02-25
Rated 5 out of 5 by from Awesome website easy to use The live agent was very helpful to me, she took her time to make sure I got the help I need. Thank you 🙏
Date published: 2023-02-25
Rated 5 out of 5 by from easy directions complicated taxes this year. Customer service was excellent and prompt
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax is so helpful Had a turbo tax rep help me refile my state taxes! He was super helpful and very easy!
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 10249
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Pricing error? So originally I remembered when it was $0 to file for taxes, but now it's changed and I can understand that since everyone has to make a living so $39 was reasonable since there's over 300 million people in the US and even knowing that each situation is different from person to person I can still guarantee that there's still profit to be made. I had to pay $39 to file for federal, another $39 for state, and another $39 just to use the option to pay for it out of my return. Filing for federal and state I could understand if it was just $49 for both, but to pay again for something you were already payed for?
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax is awesome My expert was very helpful and patient she took time to get it done even though we were having issues on my end she was determined to figure it out
Date published: 2023-02-25
Rated 2 out of 5 by from Turbo Tax not as good as past versions. The 2022 version was clunky. It did not flow intuitively.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is Awesome 🤩 The app runs so smoothly and the pictures upload really good.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is Fantastic! I love it Turbo Tax is so easy to use and very informative, especially the auto downloading of the W2 and Brokerage account.
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax update for 2022 is great! The layout for 2022 taxes on TurboTax is easy to follow and make changes as needed - even going to Tools and clearing prior entries to start over or to simply add entries on a prior section. Greatest part is being able to reach out to Customer Support/expert to share screen and determine all questions answered and info is ready to continue! GREAT customer support (twice in a couple of days)! Thanks for human support beyond good programming (thanks to designers as well).
Date published: 2023-02-25
Rated 4 out of 5 by from easier than i thought I found turbo tax to be easier than I thought. help along the way was good. Siri D assisted me when I got stumped Siri D was fantastic!!
Date published: 2023-02-25
Rated 5 out of 5 by from Awesome website easy to use The live agent was very helpful to me, she took her time to make sure I got the help I need. Thank you 🙏
Date published: 2023-02-25
Rated 5 out of 5 by from easy directions complicated taxes this year. Customer service was excellent and prompt
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax is so helpful Had a turbo tax rep help me refile my state taxes! He was super helpful and very easy!
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 10249