TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax is fast and easy Fast, easy, reliable. You just have to know your numbers and information, they do the rest.
Date published: 2022-02-19
Rated 4 out of 5 by from seems very clumsy I have used this before and always seemed easy. it was a lot longer to get through a very simple filing
Date published: 2022-02-19
Rated 5 out of 5 by from Easy to use! Always easy. Step by step instructions just make it so simple.
Date published: 2022-02-19
Rated 5 out of 5 by from TurboTax is the only way to go!! Awesome experience with technology and chat support for questions--well done!
Date published: 2022-02-19
Rated 5 out of 5 by from The GOOD stuff By the time I was yelling at my PC I was Done! And that's just not common these days.
Date published: 2022-02-19
Rated 5 out of 5 by from Awesome thanks Easy to use!! Appreciate all the side notes and help they provide.
Date published: 2022-02-19
Rated 5 out of 5 by from AWESOME EXTREMELY USER FRIENDLY FORGOT A COUPLE OF DOCUMENTS, BUT OTHER THAN THAT EASY PEAZY!!
Date published: 2022-02-19
Rated 5 out of 5 by from Turbotax is great Turbo was easy to use. All the steps were explained simply so I could understand. I felt confident completing my own tax return instead of going to a professional.
Date published: 2022-02-19
Rated 3 out of 5 by from TurboTax is okay. I end up using it every year... Turbo tax is okay when you don't have free options available. If you are out of country, out of state, don't have your past info... it's nice that they can upload your previous info into the system... but for a fee. Too bad they did away with the true free file option last year. Plus, it feels like they nickel and dime you over things like having a stock account. Can't do that with free or deluxe. Just got into stocks? Premier for you. It's a good program that works really well and is super simple to understand. But... it's not free, and they constantly push you to a higher tier of the program with little things in different categories. They also try to push you to buy MAX like 5 times instead of taking no when you click no. Then to pay for your return at the end, you are able to do it with your return.. but they wanted to charge me an additional $39 processing fee to do it. On top of your price that you are already paying*. They do allow you to just use a credit card, though, to avoid that. All in all... it's good if you don't have a good free option, or if you don't like difficult programs. Usually, they save me enough money on the higher tier (Premier) that I don't mind paying it. It just isn't marketed well and leaves a sour taste when they push you to buy more services.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbotax is Awesome I've never had a problem with the snapshot are the feedback I get from the help that the app gives me all in all it works well for me
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10244
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is fast and easy Fast, easy, reliable. You just have to know your numbers and information, they do the rest.
Date published: 2022-02-19
Rated 4 out of 5 by from seems very clumsy I have used this before and always seemed easy. it was a lot longer to get through a very simple filing
Date published: 2022-02-19
Rated 5 out of 5 by from Easy to use! Always easy. Step by step instructions just make it so simple.
Date published: 2022-02-19
Rated 5 out of 5 by from TurboTax is the only way to go!! Awesome experience with technology and chat support for questions--well done!
Date published: 2022-02-19
Rated 5 out of 5 by from The GOOD stuff By the time I was yelling at my PC I was Done! And that's just not common these days.
Date published: 2022-02-19
Rated 5 out of 5 by from Awesome thanks Easy to use!! Appreciate all the side notes and help they provide.
Date published: 2022-02-19
Rated 5 out of 5 by from AWESOME EXTREMELY USER FRIENDLY FORGOT A COUPLE OF DOCUMENTS, BUT OTHER THAN THAT EASY PEAZY!!
Date published: 2022-02-19
Rated 5 out of 5 by from Turbotax is great Turbo was easy to use. All the steps were explained simply so I could understand. I felt confident completing my own tax return instead of going to a professional.
Date published: 2022-02-19
Rated 3 out of 5 by from TurboTax is okay. I end up using it every year... Turbo tax is okay when you don't have free options available. If you are out of country, out of state, don't have your past info... it's nice that they can upload your previous info into the system... but for a fee. Too bad they did away with the true free file option last year. Plus, it feels like they nickel and dime you over things like having a stock account. Can't do that with free or deluxe. Just got into stocks? Premier for you. It's a good program that works really well and is super simple to understand. But... it's not free, and they constantly push you to a higher tier of the program with little things in different categories. They also try to push you to buy MAX like 5 times instead of taking no when you click no. Then to pay for your return at the end, you are able to do it with your return.. but they wanted to charge me an additional $39 processing fee to do it. On top of your price that you are already paying*. They do allow you to just use a credit card, though, to avoid that. All in all... it's good if you don't have a good free option, or if you don't like difficult programs. Usually, they save me enough money on the higher tier (Premier) that I don't mind paying it. It just isn't marketed well and leaves a sour taste when they push you to buy more services.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbotax is Awesome I've never had a problem with the snapshot are the feedback I get from the help that the app gives me all in all it works well for me
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10244