TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from TurboTax was poorly designed this year I was frustrated by: (1) not being able to simply return another day to continue my work on the next process of my tax return; (2) Poorly worded instructions in some areas; and (3) misleading follow through from one process to the next process in the completion of the return.
Date published: 2023-02-25
Rated 5 out of 5 by from wouldnt use anything else ive never had a problem with turbo tax we love it and have used it for years
Date published: 2023-02-25
Rated 4 out of 5 by from Good software but overpriced. We have been using TurboTax for many years and have watched the prices to up practically every year. At nearly $100 for a basic, no human intervention, no bling, or other hype they push throughout the process it is getting a bit much. Time for a tax overhaul and easier filing so they can not justify this.d
Date published: 2023-02-25
Rated 5 out of 5 by from AAAA+++ IF I CAN DO IT YIU CAN DO IT. SIMPLE AND ONLY TOOK ABOUT AN HOUR
Date published: 2023-02-25
Rated 5 out of 5 by from AWESOME TAX PROGRAM !! Easy to use, easy to E-File, Awesome Tax program !!
Date published: 2023-02-25
Rated 1 out of 5 by from credit karma buy out karma and I don't have access to my last 4 years of returns if I did not start on this I would of went to a different COMPANY NEXT YEAR I WILL YOU GUYS
Date published: 2023-02-25
Rated 5 out of 5 by from Nancy is the Best Nancy is great. In an awesome coincidence, she helped me file my taxes last year, and this year she went above and beyond to help me file my taxes (in what I understand to be a unique situation). I will continue to use TurboTax so long as people like Nancy are on the other end of the line.
Date published: 2023-02-25
Rated 5 out of 5 by from Fantastic Experience I found the questions to be straightforward enough where I knew when the credits applied to my taxes or not! Well constructed!
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is the best The step by step guide really makes it easy to determine which method to file.
Date published: 2023-02-25
Rated 2 out of 5 by from E file not working due to pin or AGI Gone onto the IRS site multiple times to confirm AGI. E FILE still not working. Frustrating experience.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 10243
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax was poorly designed this year I was frustrated by: (1) not being able to simply return another day to continue my work on the next process of my tax return; (2) Poorly worded instructions in some areas; and (3) misleading follow through from one process to the next process in the completion of the return.
Date published: 2023-02-25
Rated 5 out of 5 by from wouldnt use anything else ive never had a problem with turbo tax we love it and have used it for years
Date published: 2023-02-25
Rated 4 out of 5 by from Good software but overpriced. We have been using TurboTax for many years and have watched the prices to up practically every year. At nearly $100 for a basic, no human intervention, no bling, or other hype they push throughout the process it is getting a bit much. Time for a tax overhaul and easier filing so they can not justify this.d
Date published: 2023-02-25
Rated 5 out of 5 by from AAAA+++ IF I CAN DO IT YIU CAN DO IT. SIMPLE AND ONLY TOOK ABOUT AN HOUR
Date published: 2023-02-25
Rated 5 out of 5 by from AWESOME TAX PROGRAM !! Easy to use, easy to E-File, Awesome Tax program !!
Date published: 2023-02-25
Rated 1 out of 5 by from credit karma buy out karma and I don't have access to my last 4 years of returns if I did not start on this I would of went to a different COMPANY NEXT YEAR I WILL YOU GUYS
Date published: 2023-02-25
Rated 5 out of 5 by from Nancy is the Best Nancy is great. In an awesome coincidence, she helped me file my taxes last year, and this year she went above and beyond to help me file my taxes (in what I understand to be a unique situation). I will continue to use TurboTax so long as people like Nancy are on the other end of the line.
Date published: 2023-02-25
Rated 5 out of 5 by from Fantastic Experience I found the questions to be straightforward enough where I knew when the credits applied to my taxes or not! Well constructed!
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is the best The step by step guide really makes it easy to determine which method to file.
Date published: 2023-02-25
Rated 2 out of 5 by from E file not working due to pin or AGI Gone onto the IRS site multiple times to confirm AGI. E FILE still not working. Frustrating experience.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 10243