TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
grahamham13 from
Great but stop trying to trick people into upgrade
This was really useful and I found it quick, but you twice during the process tried to get me to buy a version without realizing it. My tax return was like $60. You literally would have taken the entire thing
Date published: 2022-04-11
Rated 1 out of 5 by
DanielC60 from
Can't enter the letter on my employer ID
My return is repeatedly being rejected because of a glitch in the softwar, noone to help, the BOT response in Chat is ueseless, first time in 25 years I'm seriously looking for an alternative to Turbo Tax.
Date published: 2022-04-11
Rated 5 out of 5 by
AJW2 from
Good But...
Turbo Tax is great, but tax returns should be free!
Date published: 2022-04-11
Rated 5 out of 5 by
Emma 2022 from
Very Helpful and easy to use
Great product! easy to use and quick to fill out the form
Date published: 2022-04-11
Rated 5 out of 5 by
Horsesrus from
Turbo Tax is Awesome!
My experience with Turbo Tax has been awesome! I have used this product for many years. I wouldn't feel comfortable with any other tax product. I really like all the prompts and more in-depth information.
Date published: 2022-04-11
Rated 4 out of 5 by
MikeTT2022 from
It got the job done.
Usually, a great experience. This time around my children are working and I wish Turbo Tax would ask specific questions about that on your return to make it easier to plug in the schedule C information. I bought the business version, but it still felt complicated because they don't own a business, but work side jobs getting paid through a cash app.
Date published: 2022-04-11
Rated 5 out of 5 by
Nikki2779 from
Assistance from Live Chat (Deborah)
Ms. Deborah, provided excellent customer service. She ensured that she stayed on the live chat and ensure that my matter was handle professionally and efficiently Thank you again.
Date published: 2022-04-11
Rated 3 out of 5 by
bemr from
NEW CHARGE
this is the first time that after purchasing the deluxe version including the state return, i was charged an additional 25.00 to e file the state return.
Date published: 2022-04-11
Rated 4 out of 5 by
Charv81 from
Turbo Tax is fairly easy
Some items are still slightly hard to understand. A little more explanation would go a long way.
Date published: 2022-04-11
Rated 5 out of 5 by
Shacobe from
Easy to use
I have used TurboTax 7 years in a row and hope to continue to use it
All TurboTax® Offerings Reviews - Page 10241
Date published: 2022-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
grahamham13 from
Great but stop trying to trick people into upgrade
This was really useful and I found it quick, but you twice during the process tried to get me to buy a version without realizing it. My tax return was like $60. You literally would have taken the entire thing
Date published: 2022-04-11
Rated 1 out of 5 by
DanielC60 from
Can't enter the letter on my employer ID
My return is repeatedly being rejected because of a glitch in the softwar, noone to help, the BOT response in Chat is ueseless, first time in 25 years I'm seriously looking for an alternative to Turbo Tax.
Date published: 2022-04-11
Rated 5 out of 5 by
AJW2 from
Good But...
Turbo Tax is great, but tax returns should be free!
Date published: 2022-04-11
Rated 5 out of 5 by
Emma 2022 from
Very Helpful and easy to use
Great product! easy to use and quick to fill out the form
Date published: 2022-04-11
Rated 5 out of 5 by
Horsesrus from
Turbo Tax is Awesome!
My experience with Turbo Tax has been awesome! I have used this product for many years. I wouldn't feel comfortable with any other tax product. I really like all the prompts and more in-depth information.
Date published: 2022-04-11
Rated 4 out of 5 by
MikeTT2022 from
It got the job done.
Usually, a great experience. This time around my children are working and I wish Turbo Tax would ask specific questions about that on your return to make it easier to plug in the schedule C information. I bought the business version, but it still felt complicated because they don't own a business, but work side jobs getting paid through a cash app.
Date published: 2022-04-11
Rated 5 out of 5 by
Nikki2779 from
Assistance from Live Chat (Deborah)
Ms. Deborah, provided excellent customer service. She ensured that she stayed on the live chat and ensure that my matter was handle professionally and efficiently Thank you again.
Date published: 2022-04-11
Rated 3 out of 5 by
bemr from
NEW CHARGE
this is the first time that after purchasing the deluxe version including the state return, i was charged an additional 25.00 to e file the state return.
Date published: 2022-04-11
Rated 4 out of 5 by
Charv81 from
Turbo Tax is fairly easy
Some items are still slightly hard to understand. A little more explanation would go a long way.
Date published: 2022-04-11
Rated 5 out of 5 by
Shacobe from
Easy to use
I have used TurboTax 7 years in a row and hope to continue to use it
All TurboTax® Offerings Reviews - Page 10241
Date published: 2022-04-11