TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from 2021 Return I like the ease of using Turbo Tax. Used it for years, but the fees are a little higher than i's like.
Date published: 2021-02-28
Rated 3 out of 5 by from Review At times completing forms can be confusing. Live chat was delayed for over 20 minutes.Never did get response & canceled the request because the wait was too long. Also I am confused on why I had to pay $140 to file my return.
Date published: 2021-02-28
Rated 1 out of 5 by from Turbo Tax is not as useful as you think Turbo tax does not help in finding you the best refund possible. I have not had a big tax return the past two years and I blame Turbo tax for not helping with this especially after a pandemic. Also, this system does not help explain each tax entry that you file.
Date published: 2021-02-28
Rated 3 out of 5 by from Fix 1099-NEC Functionality Software does not seem to handle the new 1099-NEC form correctly. It keeps asking me to enter information that I already entered several times. Very frustrating experience this year.
Date published: 2021-02-28
Rated 5 out of 5 by from That Was Easy! TurboTax makes it easy to file federal and state taxes.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is a life saver and easy ! Is super easy to navigate would suggest for anyone or all to get on this e-file !
Date published: 2021-02-28
Rated 4 out of 5 by from not bad it's alright too extra and i didint like certain things but it is what it is
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax makes filling easier I really liked the fact that TurboTax could import a lot of my data from my investment and banking institutions which saved a lot of time.
Date published: 2021-02-28
Rated 4 out of 5 by from Gets the job done Some sections are very cryptic especially in the State return.
Date published: 2021-02-28
Rated 5 out of 5 by from Love Turbo Tax! Very easy to answer questions. Very thorough. Confidence and peace of mind knowing the experts are reviewing everything for you.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10238
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 2021 Return I like the ease of using Turbo Tax. Used it for years, but the fees are a little higher than i's like.
Date published: 2021-02-28
Rated 3 out of 5 by from Review At times completing forms can be confusing. Live chat was delayed for over 20 minutes.Never did get response & canceled the request because the wait was too long. Also I am confused on why I had to pay $140 to file my return.
Date published: 2021-02-28
Rated 1 out of 5 by from Turbo Tax is not as useful as you think Turbo tax does not help in finding you the best refund possible. I have not had a big tax return the past two years and I blame Turbo tax for not helping with this especially after a pandemic. Also, this system does not help explain each tax entry that you file.
Date published: 2021-02-28
Rated 3 out of 5 by from Fix 1099-NEC Functionality Software does not seem to handle the new 1099-NEC form correctly. It keeps asking me to enter information that I already entered several times. Very frustrating experience this year.
Date published: 2021-02-28
Rated 5 out of 5 by from That Was Easy! TurboTax makes it easy to file federal and state taxes.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is a life saver and easy ! Is super easy to navigate would suggest for anyone or all to get on this e-file !
Date published: 2021-02-28
Rated 4 out of 5 by from not bad it's alright too extra and i didint like certain things but it is what it is
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax makes filling easier I really liked the fact that TurboTax could import a lot of my data from my investment and banking institutions which saved a lot of time.
Date published: 2021-02-28
Rated 4 out of 5 by from Gets the job done Some sections are very cryptic especially in the State return.
Date published: 2021-02-28
Rated 5 out of 5 by from Love Turbo Tax! Very easy to answer questions. Very thorough. Confidence and peace of mind knowing the experts are reviewing everything for you.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10238