TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from first time in 12 yrs I had issues Had a lot of issues this for 2021 as things were not explained like they used to be and after spending money on the CD I have to know go to someone else. Not happy this time
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is AWESOME!! It was very easy to navigate through and complete everything. I also love that you can file for FREE :)
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax live is exceptional Honestly when I was filing this year I was worried I wouldn’t get it done in time. But when TurboTax suggested it’s live service it couldn’t have made it easier. The service makes it a quick and simple process. My agent couldn’t have done a better job. 10/10 definitely plan on using it again
Date published: 2022-03-31
Rated 3 out of 5 by from Turbo tax experience Getting the download for 2021 was awful. Three times I purchased -- trouble with all of them. Would not download. Finally after Hours on the phone with Intuit gat it installed.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax Free Works For Me I have a relatively simple filing, and the free version of TurboTax meets all my needs. Easy to use and to eFile. (In the past, when my return was more complicated, I still used TurboTax, although I did have have to upgrade to one of the paid versions. I'm a satisfied user, and really happy now that I can use the free version.)
Date published: 2022-03-31
Rated 3 out of 5 by from Turbo Tax is ok I upgraded this year to have someone complete my taxes. It was a lot more money and didn't see the benefit. I was hoping I'd get more advice around my taxes or questions to understand my situation better and perhaps help with my filing and deductions because I never know what is deductible (ex/ at home office, car payments, childcare etc). I also felt like I was logged in daily to answer questions and thought it would be more seamless from what I understand from friends who use someone to complete their filings.
Date published: 2022-03-31
Rated 5 out of 5 by from turbotax outstanding service from turbo tax -highly recommended
Date published: 2022-03-31
Rated 5 out of 5 by from Turbotax is Awesome My consultant was awesome. She is the best. I love Turbotax.
Date published: 2022-03-31
Rated 3 out of 5 by from For Trust Returns - Cumbersome! For 1041 Forms, TT Business will not let you import date. A huge inconvenience. Also for short sales with a date sold in the prior year, TT shows an error. You have to switch date sold/acqd to override which is technically incorrect.
Date published: 2022-03-31
Rated 5 out of 5 by from Fast and Easy! In past years we have had very complex taxes and the team has always been very helpful in making the process fast and easy. This year was our first year where it was pretty straight forward it was a breeze.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 10227
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from first time in 12 yrs I had issues Had a lot of issues this for 2021 as things were not explained like they used to be and after spending money on the CD I have to know go to someone else. Not happy this time
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is AWESOME!! It was very easy to navigate through and complete everything. I also love that you can file for FREE :)
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax live is exceptional Honestly when I was filing this year I was worried I wouldn’t get it done in time. But when TurboTax suggested it’s live service it couldn’t have made it easier. The service makes it a quick and simple process. My agent couldn’t have done a better job. 10/10 definitely plan on using it again
Date published: 2022-03-31
Rated 3 out of 5 by from Turbo tax experience Getting the download for 2021 was awful. Three times I purchased -- trouble with all of them. Would not download. Finally after Hours on the phone with Intuit gat it installed.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax Free Works For Me I have a relatively simple filing, and the free version of TurboTax meets all my needs. Easy to use and to eFile. (In the past, when my return was more complicated, I still used TurboTax, although I did have have to upgrade to one of the paid versions. I'm a satisfied user, and really happy now that I can use the free version.)
Date published: 2022-03-31
Rated 3 out of 5 by from Turbo Tax is ok I upgraded this year to have someone complete my taxes. It was a lot more money and didn't see the benefit. I was hoping I'd get more advice around my taxes or questions to understand my situation better and perhaps help with my filing and deductions because I never know what is deductible (ex/ at home office, car payments, childcare etc). I also felt like I was logged in daily to answer questions and thought it would be more seamless from what I understand from friends who use someone to complete their filings.
Date published: 2022-03-31
Rated 5 out of 5 by from turbotax outstanding service from turbo tax -highly recommended
Date published: 2022-03-31
Rated 5 out of 5 by from Turbotax is Awesome My consultant was awesome. She is the best. I love Turbotax.
Date published: 2022-03-31
Rated 3 out of 5 by from For Trust Returns - Cumbersome! For 1041 Forms, TT Business will not let you import date. A huge inconvenience. Also for short sales with a date sold in the prior year, TT shows an error. You have to switch date sold/acqd to override which is technically incorrect.
Date published: 2022-03-31
Rated 5 out of 5 by from Fast and Easy! In past years we have had very complex taxes and the team has always been very helpful in making the process fast and easy. This year was our first year where it was pretty straight forward it was a breeze.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 10227