TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Used to Like It, Now It Just Feels Like a Chore I have used TurboTax for years. The tool is somewhat easy to use, but I think they have managed to make things more complicated over time in order to confuse people. Not a great explanation for why I needed to pay 100s of dollars worth of fees and that typically should be well-documented and explained. Might switch to someone else going forward
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is great! Filing has never been easier with Turbo Tax. My taxes were done and filed in 30 minutes.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax was awesome. All was great! All was great! All was great! All was great!
Date published: 2023-02-24
Rated 5 out of 5 by from So Easy Turbotax made it so easy and stress free to file my taxes this year! !hat an awesome experience
Date published: 2023-02-24
Rated 5 out of 5 by from The best Easy,I'm happy it was too easy to file my taxes with turbotax and get my refund
Date published: 2023-02-24
Rated 3 out of 5 by from Seems Somewhat Buggy Never keeps updates You have to update every time you restart your work. Seems stupid that the updates aren't permanent to your copy.
Date published: 2023-02-24
Rated 1 out of 5 by from Absolutely Horrible Experience The forms didn't import correctly. They terms used in the software are different than used on tax forms. The software kept cycling without telling me what the issue was. It remembered nothing from last year. Sick of the constant upselling. Apparently "Race Mode" is 90 min over the course of two days and multiple times walking away to calm down
Date published: 2023-02-24
Rated 5 out of 5 by from Great Easy and Quick, I always use Turbotax and have never been audited, ever!!!
Date published: 2023-02-24
Rated 5 out of 5 by from Great job TurboTax I enjoy doing TurboTax and have been doing in forr quite a few years. It just is so easy.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax Me I will never pay anyone else thousands of dollars for something I can do myself.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10225
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Used to Like It, Now It Just Feels Like a Chore I have used TurboTax for years. The tool is somewhat easy to use, but I think they have managed to make things more complicated over time in order to confuse people. Not a great explanation for why I needed to pay 100s of dollars worth of fees and that typically should be well-documented and explained. Might switch to someone else going forward
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is great! Filing has never been easier with Turbo Tax. My taxes were done and filed in 30 minutes.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax was awesome. All was great! All was great! All was great! All was great!
Date published: 2023-02-24
Rated 5 out of 5 by from So Easy Turbotax made it so easy and stress free to file my taxes this year! !hat an awesome experience
Date published: 2023-02-24
Rated 5 out of 5 by from The best Easy,I'm happy it was too easy to file my taxes with turbotax and get my refund
Date published: 2023-02-24
Rated 3 out of 5 by from Seems Somewhat Buggy Never keeps updates You have to update every time you restart your work. Seems stupid that the updates aren't permanent to your copy.
Date published: 2023-02-24
Rated 1 out of 5 by from Absolutely Horrible Experience The forms didn't import correctly. They terms used in the software are different than used on tax forms. The software kept cycling without telling me what the issue was. It remembered nothing from last year. Sick of the constant upselling. Apparently "Race Mode" is 90 min over the course of two days and multiple times walking away to calm down
Date published: 2023-02-24
Rated 5 out of 5 by from Great Easy and Quick, I always use Turbotax and have never been audited, ever!!!
Date published: 2023-02-24
Rated 5 out of 5 by from Great job TurboTax I enjoy doing TurboTax and have been doing in forr quite a few years. It just is so easy.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax Me I will never pay anyone else thousands of dollars for something I can do myself.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10225