TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from I've used turbo tax for decades... Love it! I've used TurboTax for decades and it gets easier every year. Did most of it on my phone... snap a pic of the w2 and it imports... That is what I call progress.
Date published: 2021-02-22
Rated 5 out of 5 by from Very easy to use. excellent interface Did my own taxes which are tricky since I'm clergy, and also filed my kids' taxes. Really positive experience.
Date published: 2021-02-22
Rated 5 out of 5 by from Love Turbo Tax Makes doing taxes easy and correct. It makes sure we have the right deductions.
Date published: 2021-02-22
Rated 5 out of 5 by from Great!! Very simple to understand. Did not contact custopmer service specialist. A straight forward return. Been usung Turbo Tax for several years.
Date published: 2021-02-22
Rated 4 out of 5 by from Turbotax is Good Everything went well my e-filing was rejected five times. I filed Jointly with my wife but the rejection wanted AGI for my wife and I to be separated. This should not apply when filing jointly and there is no way to separate them. I could not get any help from Turbotax as I could not connect with anyone.
Date published: 2021-02-22
Rated 5 out of 5 by from Thank u First timer an they did a great job with helping me out thank yall
Date published: 2021-02-22
Rated 2 out of 5 by from Additional $40!!! I was disappointed to be charged an additional $40 for choosing to pay my fee with my return. Because I don't want to use Credit Karma to get my refund. I have been using Turbo Tax for years and do not recall being charged an additional amount. Will no longer be using Turbo Tax, despite the convenience.
Date published: 2021-02-22
Rated 5 out of 5 by from GREAT Service Just Love Turbo Tax online service Very helpful with difficult questions about your taxes. So kind with assistance , and will go that extra mile to ensure you totally understand what is needed to be done.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is Awesome I enjoyed it. TurboTax is a very helpful site. Thank you.
Date published: 2021-02-22
Rated 5 out of 5 by from Simple and easy service for most folks I've used turbotax for many years now. This year I'm pretty bummed that it cost me money to file as usually I just choose the totally free edition and it gets me the maximum refund. However, I had some unique credits this year and different income that made it so I had to pay for deluxe and state returns. Even though it was annoying, I still found that it was cheaper or about the same amount to file with turbotax than trying to comb through and find those credits myself! Great service.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 10221
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from I've used turbo tax for decades... Love it! I've used TurboTax for decades and it gets easier every year. Did most of it on my phone... snap a pic of the w2 and it imports... That is what I call progress.
Date published: 2021-02-22
Rated 5 out of 5 by from Very easy to use. excellent interface Did my own taxes which are tricky since I'm clergy, and also filed my kids' taxes. Really positive experience.
Date published: 2021-02-22
Rated 5 out of 5 by from Love Turbo Tax Makes doing taxes easy and correct. It makes sure we have the right deductions.
Date published: 2021-02-22
Rated 5 out of 5 by from Great!! Very simple to understand. Did not contact custopmer service specialist. A straight forward return. Been usung Turbo Tax for several years.
Date published: 2021-02-22
Rated 4 out of 5 by from Turbotax is Good Everything went well my e-filing was rejected five times. I filed Jointly with my wife but the rejection wanted AGI for my wife and I to be separated. This should not apply when filing jointly and there is no way to separate them. I could not get any help from Turbotax as I could not connect with anyone.
Date published: 2021-02-22
Rated 5 out of 5 by from Thank u First timer an they did a great job with helping me out thank yall
Date published: 2021-02-22
Rated 2 out of 5 by from Additional $40!!! I was disappointed to be charged an additional $40 for choosing to pay my fee with my return. Because I don't want to use Credit Karma to get my refund. I have been using Turbo Tax for years and do not recall being charged an additional amount. Will no longer be using Turbo Tax, despite the convenience.
Date published: 2021-02-22
Rated 5 out of 5 by from GREAT Service Just Love Turbo Tax online service Very helpful with difficult questions about your taxes. So kind with assistance , and will go that extra mile to ensure you totally understand what is needed to be done.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is Awesome I enjoyed it. TurboTax is a very helpful site. Thank you.
Date published: 2021-02-22
Rated 5 out of 5 by from Simple and easy service for most folks I've used turbotax for many years now. This year I'm pretty bummed that it cost me money to file as usually I just choose the totally free edition and it gets me the maximum refund. However, I had some unique credits this year and different income that made it so I had to pay for deluxe and state returns. Even though it was annoying, I still found that it was cheaper or about the same amount to file with turbotax than trying to comb through and find those credits myself! Great service.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 10221