TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Taxes made fun! I hate doing taxes, even when an accountant is doing them for me. As a result, I dread them and wait until the last minute. But, after years of accountants preparing and filing on my behalf, I had forgotten how much fun it is to work through them with TurboTax. They've broken down the process into small bite-size chunks, so it's possible to build flow in the project. I particularly value the search feature for forms, guidance, and answers to questions. One improvement I'd suggest would be an option to by-pass a line of inquiry. For example, I knew that I didn't qualify to exclude my foreign income, but I couldn't find a way around the long list of questions that inevitably led to that conclusion. I also could imagine easier navigation in going back to fix earlier mistakes or fill in missing information. Finally, I initially couldn't figure out how to enter non-W2 employment income, which resulted in it wrongly falling into Self-Employment (and causing my home state to consider it "business" income). Happily, with help from an online expert, I was able to redo it. All said, though, I look forward to a year from now when I get to use TurboTax again!
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax was easy and simple Much better experience than other services I've used before.
Date published: 2023-04-18
Rated 5 out of 5 by from great the platform is simple to use. Can get most questions answered right in the search box and if not can call in. Highly recommend for self employed tax payers
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is Easy, Fast, Reliable and Affordable! I've been using TurboTax for years. It's nice to have all of the questions that help guide you through each of the steps. I've never had a "call back" on my return as long as I've used Turbotax. Peace of mind is invaluable.
Date published: 2023-04-18
Rated 5 out of 5 by from Great and easy Great app easy to use and understand. User friendly too.
Date published: 2023-04-18
Rated 4 out of 5 by from Useful Found it annoying that after selecting standard deduction it made me fill full info on itemized deductions
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and easy As I have experienced in the past with your products, (in this case Intuit Turbotax Deluxe) it has made tax time an easy time.
Date published: 2023-04-18
Rated 4 out of 5 by from Tax Return 2022 It was easy and found lots of help when I needed it.
Date published: 2023-04-18
Rated 5 out of 5 by from Returning satisfied customers Needed some help and used the live chat. Very easy and helpful.
Date published: 2023-04-18
Rated 5 out of 5 by from great info will do at all again next tax season great app willuse the same thing next year great job
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1023
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Taxes made fun! I hate doing taxes, even when an accountant is doing them for me. As a result, I dread them and wait until the last minute. But, after years of accountants preparing and filing on my behalf, I had forgotten how much fun it is to work through them with TurboTax. They've broken down the process into small bite-size chunks, so it's possible to build flow in the project. I particularly value the search feature for forms, guidance, and answers to questions. One improvement I'd suggest would be an option to by-pass a line of inquiry. For example, I knew that I didn't qualify to exclude my foreign income, but I couldn't find a way around the long list of questions that inevitably led to that conclusion. I also could imagine easier navigation in going back to fix earlier mistakes or fill in missing information. Finally, I initially couldn't figure out how to enter non-W2 employment income, which resulted in it wrongly falling into Self-Employment (and causing my home state to consider it "business" income). Happily, with help from an online expert, I was able to redo it. All said, though, I look forward to a year from now when I get to use TurboTax again!
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax was easy and simple Much better experience than other services I've used before.
Date published: 2023-04-18
Rated 5 out of 5 by from great the platform is simple to use. Can get most questions answered right in the search box and if not can call in. Highly recommend for self employed tax payers
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is Easy, Fast, Reliable and Affordable! I've been using TurboTax for years. It's nice to have all of the questions that help guide you through each of the steps. I've never had a "call back" on my return as long as I've used Turbotax. Peace of mind is invaluable.
Date published: 2023-04-18
Rated 5 out of 5 by from Great and easy Great app easy to use and understand. User friendly too.
Date published: 2023-04-18
Rated 4 out of 5 by from Useful Found it annoying that after selecting standard deduction it made me fill full info on itemized deductions
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and easy As I have experienced in the past with your products, (in this case Intuit Turbotax Deluxe) it has made tax time an easy time.
Date published: 2023-04-18
Rated 4 out of 5 by from Tax Return 2022 It was easy and found lots of help when I needed it.
Date published: 2023-04-18
Rated 5 out of 5 by from Returning satisfied customers Needed some help and used the live chat. Very easy and helpful.
Date published: 2023-04-18
Rated 5 out of 5 by from great info will do at all again next tax season great app willuse the same thing next year great job
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1023