TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbotax is very good Needs help menu more appropriate description and needs step by step instructions for entering Business partnership K-1 losses and doesn't allow losses.
Date published: 2022-04-17
Rated 3 out of 5 by from First time I had issues with Turbo Tax Used Turbo Tax for many years and this is the first time I recall that it messed up. It somehow entered child tax credits. Does not apply. It kept telling me to change items on a schedule (3, I think) that did not even apply. I had to go back and force it to go to the step by step to clear it.
Date published: 2022-04-17
Rated 5 out of 5 by from TURBOTAX IS VERY HELPFUL Walks the preparer thru everything. IRA contributions section is confusing as i was thinking of contributions to employer matched IRA
Date published: 2022-04-17
Rated 5 out of 5 by from Value for Money I have been using Turbo Tax for the last 3 years and have faced no issues so far.
Date published: 2022-04-17
Rated 5 out of 5 by from Great Product I used this for my first time filing taxes for my wife and I. I found the product to be very easy to use, intuitive, thorough, and enthusiastic! I will definitely be using TurboTax again, and strongly recommend it to anyone who is interested in using a software to help them file.
Date published: 2022-04-17
Rated 5 out of 5 by from Awesome to Use but.. It's great to use but can be frustrating when I don't understand what the question is really asking and what terms mean and when I get stuck on missing information like previous years tax forms. THANKFULLY their "?" Help section is very informative and helpful with descriptions and step by step ways to gain the documents I needed to complete my income tax. WOW what a long journey with this income tax return because it felt like an eternity with the 200+ pages of questions but Turbo Tax got my back.
Date published: 2022-04-17
Rated 5 out of 5 by from Long Term Turbo Tax User Have been using Turbo Tax for 20 years now. This year I had a retirement account that I rolled over and was stressing over filing my taxes. Well it went so smooth that I contacted a Turbo Tax Expert (Tyrone) to verify that I had completed it correctly. He reviewed and put my mind at ease. Awesome system.
Date published: 2022-04-17
Rated 2 out of 5 by from Monopoly power shows how little you invested... Been a TT user for over a decade and this year's version continues to disappoint just a bit more than last years version. It's pretty evident that the monopoly power Intuit enjoys leads to them investing very little to making the experience helpful and better for the preparer/filer. Sentences are more vague and less helpful in describing what is needed - i think direct access to IRS's Pub 17 language is more useful.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax is awesome Very easy to use and follow! It was very easy to understand or an explanation given to select appropriate status.
Date published: 2022-04-17
Rated 5 out of 5 by from Long time user I've been a professional tax preparer & I love Turbo Tax
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1023
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is very good Needs help menu more appropriate description and needs step by step instructions for entering Business partnership K-1 losses and doesn't allow losses.
Date published: 2022-04-17
Rated 3 out of 5 by from First time I had issues with Turbo Tax Used Turbo Tax for many years and this is the first time I recall that it messed up. It somehow entered child tax credits. Does not apply. It kept telling me to change items on a schedule (3, I think) that did not even apply. I had to go back and force it to go to the step by step to clear it.
Date published: 2022-04-17
Rated 5 out of 5 by from TURBOTAX IS VERY HELPFUL Walks the preparer thru everything. IRA contributions section is confusing as i was thinking of contributions to employer matched IRA
Date published: 2022-04-17
Rated 5 out of 5 by from Value for Money I have been using Turbo Tax for the last 3 years and have faced no issues so far.
Date published: 2022-04-17
Rated 5 out of 5 by from Great Product I used this for my first time filing taxes for my wife and I. I found the product to be very easy to use, intuitive, thorough, and enthusiastic! I will definitely be using TurboTax again, and strongly recommend it to anyone who is interested in using a software to help them file.
Date published: 2022-04-17
Rated 5 out of 5 by from Awesome to Use but.. It's great to use but can be frustrating when I don't understand what the question is really asking and what terms mean and when I get stuck on missing information like previous years tax forms. THANKFULLY their "?" Help section is very informative and helpful with descriptions and step by step ways to gain the documents I needed to complete my income tax. WOW what a long journey with this income tax return because it felt like an eternity with the 200+ pages of questions but Turbo Tax got my back.
Date published: 2022-04-17
Rated 5 out of 5 by from Long Term Turbo Tax User Have been using Turbo Tax for 20 years now. This year I had a retirement account that I rolled over and was stressing over filing my taxes. Well it went so smooth that I contacted a Turbo Tax Expert (Tyrone) to verify that I had completed it correctly. He reviewed and put my mind at ease. Awesome system.
Date published: 2022-04-17
Rated 2 out of 5 by from Monopoly power shows how little you invested... Been a TT user for over a decade and this year's version continues to disappoint just a bit more than last years version. It's pretty evident that the monopoly power Intuit enjoys leads to them investing very little to making the experience helpful and better for the preparer/filer. Sentences are more vague and less helpful in describing what is needed - i think direct access to IRS's Pub 17 language is more useful.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax is awesome Very easy to use and follow! It was very easy to understand or an explanation given to select appropriate status.
Date published: 2022-04-17
Rated 5 out of 5 by from Long time user I've been a professional tax preparer & I love Turbo Tax
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1023