TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281609 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from was great my experince was great using trubotax.every thing was so easy to do
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX IS AWESOME ALWAYS ABLE TO DO MY TAXES STRESS FREE AND IN A SHORT AMOUNT OF TIME.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use and easy to understand! I do not have a tax degree and just needed to do a basic return. The steps were easy to follow, and then an issue arose, I just followed the instructions! Return is on its way!!!
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo Tax More Expensive I have been using TurboTax for many years I found that this year, it was more confusing to move through different sections and it ended up being more expensive than in years past. I felt like they kept adding extra fees and it took time to go back and choose options to delete fees.
Date published: 2021-02-28
Rated 5 out of 5 by from turbo tax is the way to go so convenient, so easy as this review. saves time.
Date published: 2021-02-28
Rated 5 out of 5 by from It worked very well We had no issues with using Turbo Tax. It was easy to use.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use Easy to use, very self-explanatory, can see your refund/balance owed as you complete each step of your return
Date published: 2021-02-28
Rated 3 out of 5 by from Double check TurboTax this year I have used TurboTax for several years. This year, after completing federal info and review I proceeded to state. I have done this in the past with no problem. After doing state, which essentially amounted to review, my federal taxes changed from refund to owing, about a $200 swing. It also suggested reviewing federal again for more info, proceeding to ask several questions about my age in regards to retirement income. I am not old enough and do not receive, but my husband does and is of age. I went back to federal income and all of his pension money had been switched to me and his pension showed none received. I re-typed all of his info in and deleted the form showing me receiving retirement income. Also, I noticed our state refund from 2019 was counted twice, making income appear higher. I had to correct this. I then reviewed and submitted without problem. Just be sure your federal does not change if you also do your state and if it does, review the info.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to Use Turbo Tax was easy to use and complete my return. Forth year of using the tool and cost far less than a CPA.
Date published: 2021-02-28
Rated 5 out of 5 by from Fast, easy, and professional This is my first time filing taxes and I’m very pleased with my experience. I will do this again!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10218
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from was great my experince was great using trubotax.every thing was so easy to do
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX IS AWESOME ALWAYS ABLE TO DO MY TAXES STRESS FREE AND IN A SHORT AMOUNT OF TIME.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use and easy to understand! I do not have a tax degree and just needed to do a basic return. The steps were easy to follow, and then an issue arose, I just followed the instructions! Return is on its way!!!
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo Tax More Expensive I have been using TurboTax for many years I found that this year, it was more confusing to move through different sections and it ended up being more expensive than in years past. I felt like they kept adding extra fees and it took time to go back and choose options to delete fees.
Date published: 2021-02-28
Rated 5 out of 5 by from turbo tax is the way to go so convenient, so easy as this review. saves time.
Date published: 2021-02-28
Rated 5 out of 5 by from It worked very well We had no issues with using Turbo Tax. It was easy to use.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use Easy to use, very self-explanatory, can see your refund/balance owed as you complete each step of your return
Date published: 2021-02-28
Rated 3 out of 5 by from Double check TurboTax this year I have used TurboTax for several years. This year, after completing federal info and review I proceeded to state. I have done this in the past with no problem. After doing state, which essentially amounted to review, my federal taxes changed from refund to owing, about a $200 swing. It also suggested reviewing federal again for more info, proceeding to ask several questions about my age in regards to retirement income. I am not old enough and do not receive, but my husband does and is of age. I went back to federal income and all of his pension money had been switched to me and his pension showed none received. I re-typed all of his info in and deleted the form showing me receiving retirement income. Also, I noticed our state refund from 2019 was counted twice, making income appear higher. I had to correct this. I then reviewed and submitted without problem. Just be sure your federal does not change if you also do your state and if it does, review the info.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to Use Turbo Tax was easy to use and complete my return. Forth year of using the tool and cost far less than a CPA.
Date published: 2021-02-28
Rated 5 out of 5 by from Fast, easy, and professional This is my first time filing taxes and I’m very pleased with my experience. I will do this again!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10218