TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by
JaqueP from
TurboTax doesn't recognize you!
If you buy the TurboTax from an outside vendor, it will not recognize your old data from previous years. It is very annoying.
Date published: 2022-03-18
Rated 5 out of 5 by
Stephanielee44 from
Very happy
Happy with my full service turbotax. Was very thorough and methodical.
Date published: 2022-03-18
Rated 5 out of 5 by
MikeM54inDC from
Once again, Turbo takes away (some of) the pain
I've used Turbo Tax for about 20 years--Standard, Deluxe, and now Home & Business. I've always filed my own taxes and actually enjoy learning the ins and outs of the tax code. But a tremendous amont has changed since 2001--in personal circumstances and in the tax code--and without Turbo, I'd be incapable of tackling the job. Every year, it seems the interview format brings out some new twist that I hadn't even suspected was tax-related.
Date published: 2022-03-18
Rated 5 out of 5 by
rfis005 from
Have used it for years, it is great!
very user friendly from year to year would recommend
Date published: 2022-03-18
Rated 5 out of 5 by
kayceer from
Easy
Any question was answered and questions asked that I didn't even know I needed to know but was glad they were asked.
Date published: 2022-03-18
Rated 5 out of 5 by
Melova from
TurboTax is awesome
Very smooth, helpful and easy. It was my first time filling my tax. Thank you
Date published: 2022-03-18
Rated 3 out of 5 by
oconnorcastle from
too many endless loops
Too many endless loops. currently stuck in loop while trying to file. says i need Red-id # for medicare which of course i don't have. tells me i have to put a number in but doesn't let me edit the number in the form nor can i file with the incorrect number. may have to print on paper aan file by mail while I want to e-file. If anyone knows a way out of this loop I would like a hint. thanks
Date published: 2022-03-18
Rated 5 out of 5 by
Meincincy from
TurboTax is Amazing!
I had such an excellent experience with turbo tax. I received support over chat and by phone to make me feel assured I answered the questions to the best of my ability and that things were done right. Thanks, TurboTax!
Date published: 2022-03-18
Rated 4 out of 5 by
jamesS2021 from
turbo tax is awesome
i had a great experience with the turbo tax cpa's and there help through my tax help
Date published: 2022-03-18
Rated 3 out of 5 by
Scotte_123 from
Better than B4, Better than spending $3k on a CPA
3.5 Stars. E filing is now better supported which is great news. It could still use some work on Data entry. It is FAR faster and straightforward to use FORMS DIRECTLY, not the step by step.
All TurboTax® Offerings Reviews - Page 10215
Date published: 2022-03-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
JaqueP from
TurboTax doesn't recognize you!
If you buy the TurboTax from an outside vendor, it will not recognize your old data from previous years. It is very annoying.
Date published: 2022-03-18
Rated 5 out of 5 by
Stephanielee44 from
Very happy
Happy with my full service turbotax. Was very thorough and methodical.
Date published: 2022-03-18
Rated 5 out of 5 by
MikeM54inDC from
Once again, Turbo takes away (some of) the pain
I've used Turbo Tax for about 20 years--Standard, Deluxe, and now Home & Business. I've always filed my own taxes and actually enjoy learning the ins and outs of the tax code. But a tremendous amont has changed since 2001--in personal circumstances and in the tax code--and without Turbo, I'd be incapable of tackling the job. Every year, it seems the interview format brings out some new twist that I hadn't even suspected was tax-related.
Date published: 2022-03-18
Rated 5 out of 5 by
rfis005 from
Have used it for years, it is great!
very user friendly from year to year would recommend
Date published: 2022-03-18
Rated 5 out of 5 by
kayceer from
Easy
Any question was answered and questions asked that I didn't even know I needed to know but was glad they were asked.
Date published: 2022-03-18
Rated 5 out of 5 by
Melova from
TurboTax is awesome
Very smooth, helpful and easy. It was my first time filling my tax. Thank you
Date published: 2022-03-18
Rated 3 out of 5 by
oconnorcastle from
too many endless loops
Too many endless loops. currently stuck in loop while trying to file. says i need Red-id # for medicare which of course i don't have. tells me i have to put a number in but doesn't let me edit the number in the form nor can i file with the incorrect number. may have to print on paper aan file by mail while I want to e-file. If anyone knows a way out of this loop I would like a hint. thanks
Date published: 2022-03-18
Rated 5 out of 5 by
Meincincy from
TurboTax is Amazing!
I had such an excellent experience with turbo tax. I received support over chat and by phone to make me feel assured I answered the questions to the best of my ability and that things were done right. Thanks, TurboTax!
Date published: 2022-03-18
Rated 4 out of 5 by
jamesS2021 from
turbo tax is awesome
i had a great experience with the turbo tax cpa's and there help through my tax help
Date published: 2022-03-18
Rated 3 out of 5 by
Scotte_123 from
Better than B4, Better than spending $3k on a CPA
3.5 Stars. E filing is now better supported which is great news. It could still use some work on Data entry. It is FAR faster and straightforward to use FORMS DIRECTLY, not the step by step.
All TurboTax® Offerings Reviews - Page 10215
Date published: 2022-03-18