TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from TurboTax doesn't recognize you! If you buy the TurboTax from an outside vendor, it will not recognize your old data from previous years. It is very annoying.
Date published: 2022-03-18
Rated 5 out of 5 by from Very happy Happy with my full service turbotax. Was very thorough and methodical.
Date published: 2022-03-18
Rated 5 out of 5 by from Once again, Turbo takes away (some of) the pain I've used Turbo Tax for about 20 years--Standard, Deluxe, and now Home & Business. I've always filed my own taxes and actually enjoy learning the ins and outs of the tax code. But a tremendous amont has changed since 2001--in personal circumstances and in the tax code--and without Turbo, I'd be incapable of tackling the job. Every year, it seems the interview format brings out some new twist that I hadn't even suspected was tax-related.
Date published: 2022-03-18
Rated 5 out of 5 by from Have used it for years, it is great! very user friendly from year to year would recommend
Date published: 2022-03-18
Rated 5 out of 5 by from Easy Any question was answered and questions asked that I didn't even know I needed to know but was glad they were asked.
Date published: 2022-03-18
Rated 5 out of 5 by from TurboTax is awesome Very smooth, helpful and easy. It was my first time filling my tax. Thank you
Date published: 2022-03-18
Rated 3 out of 5 by from too many endless loops Too many endless loops. currently stuck in loop while trying to file. says i need Red-id # for medicare which of course i don't have. tells me i have to put a number in but doesn't let me edit the number in the form nor can i file with the incorrect number. may have to print on paper aan file by mail while I want to e-file. If anyone knows a way out of this loop I would like a hint. thanks
Date published: 2022-03-18
Rated 5 out of 5 by from TurboTax is Amazing! I had such an excellent experience with turbo tax. I received support over chat and by phone to make me feel assured I answered the questions to the best of my ability and that things were done right. Thanks, TurboTax!
Date published: 2022-03-18
Rated 4 out of 5 by from turbo tax is awesome i had a great experience with the turbo tax cpa's and there help through my tax help
Date published: 2022-03-18
Rated 3 out of 5 by from Better than B4, Better than spending $3k on a CPA 3.5 Stars. E filing is now better supported which is great news. It could still use some work on Data entry. It is FAR faster and straightforward to use FORMS DIRECTLY, not the step by step.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 10215
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax doesn't recognize you! If you buy the TurboTax from an outside vendor, it will not recognize your old data from previous years. It is very annoying.
Date published: 2022-03-18
Rated 5 out of 5 by from Very happy Happy with my full service turbotax. Was very thorough and methodical.
Date published: 2022-03-18
Rated 5 out of 5 by from Once again, Turbo takes away (some of) the pain I've used Turbo Tax for about 20 years--Standard, Deluxe, and now Home & Business. I've always filed my own taxes and actually enjoy learning the ins and outs of the tax code. But a tremendous amont has changed since 2001--in personal circumstances and in the tax code--and without Turbo, I'd be incapable of tackling the job. Every year, it seems the interview format brings out some new twist that I hadn't even suspected was tax-related.
Date published: 2022-03-18
Rated 5 out of 5 by from Have used it for years, it is great! very user friendly from year to year would recommend
Date published: 2022-03-18
Rated 5 out of 5 by from Easy Any question was answered and questions asked that I didn't even know I needed to know but was glad they were asked.
Date published: 2022-03-18
Rated 5 out of 5 by from TurboTax is awesome Very smooth, helpful and easy. It was my first time filling my tax. Thank you
Date published: 2022-03-18
Rated 3 out of 5 by from too many endless loops Too many endless loops. currently stuck in loop while trying to file. says i need Red-id # for medicare which of course i don't have. tells me i have to put a number in but doesn't let me edit the number in the form nor can i file with the incorrect number. may have to print on paper aan file by mail while I want to e-file. If anyone knows a way out of this loop I would like a hint. thanks
Date published: 2022-03-18
Rated 5 out of 5 by from TurboTax is Amazing! I had such an excellent experience with turbo tax. I received support over chat and by phone to make me feel assured I answered the questions to the best of my ability and that things were done right. Thanks, TurboTax!
Date published: 2022-03-18
Rated 4 out of 5 by from turbo tax is awesome i had a great experience with the turbo tax cpa's and there help through my tax help
Date published: 2022-03-18
Rated 3 out of 5 by from Better than B4, Better than spending $3k on a CPA 3.5 Stars. E filing is now better supported which is great news. It could still use some work on Data entry. It is FAR faster and straightforward to use FORMS DIRECTLY, not the step by step.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 10215