TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbotax is easy to use! Turbotax is easy to use. They walk you through everything, and if you are not sure of something, Turbotax will walk you through that as well.
Date published: 2021-02-20
Rated 5 out of 5 by from GREAT so easy to file by myself and easy to use great experience
Date published: 2021-02-20
Rated 5 out of 5 by from Excellent We have filed with Turbo Tax for the past 5 or 6 years and every time it has been such an easy and quick experience with an affordable fee!
Date published: 2021-02-20
Rated 5 out of 5 by from Easy and accurate and fast Can not beat TurboTax for processing my taxes EVERY year!
Date published: 2021-02-20
Rated 3 out of 5 by from Known issue with TurboTax Deluxe In taking advantage of the special 2020 CARES Act $300 deduction for charitable donations in concert with the standard deduction, I ran into a problem. TurboTax would not let me enter more than $100 onto line 10a of the 1040 form and still allow me to eFile the return. I called Tech Support, waited 20 minutes, then connected with a very professional and courteous gentleman named Cleveland who, despite his best efforts, was unable to remedy the issue. My choices were to 1) file the return with the full credit, but via the US Mail, or 2) reduce the credit from $225 to $100 and eFile. I chose to reduce the credit, but the net result was a $55 reduction in my refund. $55 isn't going to bankrupt me, but I found it a bitter pill to swallow after having paid money for tax prep software that failed to realize a legitimately larger refund. In fairness, this was my fourth year using TurboTax and the first time I've ever experienced a problem.
Date published: 2021-02-20
Rated 5 out of 5 by from great job it was easy and that's why i use turbo tax every year
Date published: 2021-02-20
Rated 2 out of 5 by from Stock sale section is frustrating This year we are going to have to print and file because the wash sales that were properly listed as an adjustment were causing a looping error for review and prohibited me from being able to file electronically. I paid with credit card with every intention of filing electronically, so I think I may also be getting charged an additional $40
Date published: 2021-02-20
Rated 5 out of 5 by from Used Turbo Tax for three years in a row. Easy, quick and can do taxes from and at your schedule.
Date published: 2021-02-20
Rated 4 out of 5 by from TurboTax Online not as Good I prefer the previous versions which were not online
Date published: 2021-02-20
Rated 5 out of 5 by from Good Service Good product and service. I like the file opition.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 10214
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax is easy to use! Turbotax is easy to use. They walk you through everything, and if you are not sure of something, Turbotax will walk you through that as well.
Date published: 2021-02-20
Rated 5 out of 5 by from GREAT so easy to file by myself and easy to use great experience
Date published: 2021-02-20
Rated 5 out of 5 by from Excellent We have filed with Turbo Tax for the past 5 or 6 years and every time it has been such an easy and quick experience with an affordable fee!
Date published: 2021-02-20
Rated 5 out of 5 by from Easy and accurate and fast Can not beat TurboTax for processing my taxes EVERY year!
Date published: 2021-02-20
Rated 3 out of 5 by from Known issue with TurboTax Deluxe In taking advantage of the special 2020 CARES Act $300 deduction for charitable donations in concert with the standard deduction, I ran into a problem. TurboTax would not let me enter more than $100 onto line 10a of the 1040 form and still allow me to eFile the return. I called Tech Support, waited 20 minutes, then connected with a very professional and courteous gentleman named Cleveland who, despite his best efforts, was unable to remedy the issue. My choices were to 1) file the return with the full credit, but via the US Mail, or 2) reduce the credit from $225 to $100 and eFile. I chose to reduce the credit, but the net result was a $55 reduction in my refund. $55 isn't going to bankrupt me, but I found it a bitter pill to swallow after having paid money for tax prep software that failed to realize a legitimately larger refund. In fairness, this was my fourth year using TurboTax and the first time I've ever experienced a problem.
Date published: 2021-02-20
Rated 5 out of 5 by from great job it was easy and that's why i use turbo tax every year
Date published: 2021-02-20
Rated 2 out of 5 by from Stock sale section is frustrating This year we are going to have to print and file because the wash sales that were properly listed as an adjustment were causing a looping error for review and prohibited me from being able to file electronically. I paid with credit card with every intention of filing electronically, so I think I may also be getting charged an additional $40
Date published: 2021-02-20
Rated 5 out of 5 by from Used Turbo Tax for three years in a row. Easy, quick and can do taxes from and at your schedule.
Date published: 2021-02-20
Rated 4 out of 5 by from TurboTax Online not as Good I prefer the previous versions which were not online
Date published: 2021-02-20
Rated 5 out of 5 by from Good Service Good product and service. I like the file opition.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 10214