TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy to use Visited with your customer service. Was very helpful
Date published: 2021-02-28
Rated 5 out of 5 by from Great Experience! Best Tax Experience! Appreciate the help! Definately recommend to my family.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to use I have used Turbo Tax for more than 10 years because of the convenience and support
Date published: 2021-02-28
Rated 1 out of 5 by from Buggy This Year I have used TurboTax online for at least 10 years and TurboTax tools for about 20 years to do my taxes and this year something is definitely wrong with the tool. I had data on my car registration reimbersement info that would not delete and transferred bad data to my state return. I also didn't have a 1099-DIV form and deleted it multiple times but it kept coming back and when I created my state form the 1099-DIV state worksheet required me to fill out where my $0 dividend came from.
Date published: 2021-02-28
Rated 5 out of 5 by from I LOVE IT I love how it helps explain all of your questions, and give you the right instructions.
Date published: 2021-02-28
Rated 2 out of 5 by from Hides info You should probably tell people up front you have to buy Deluxe if they sold stock. Disingenuous to hide that to the end. Same thing when prompting payment of returns. Just tell people there's a fee to pay by credit card before they enter in the information.
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX IS THE WAY TO GO LIKE HOW SIMPLE IT IS TO DO MY TAXES ON TURBO TAX IT WAS ALSO QUICK
Date published: 2021-02-28
Rated 3 out of 5 by from Too Expensive Great software easy to use but entirely too expensive
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is very easy to use. I have been using it for years now. This year I had twin baby girls and bought my first home and when selecting items in the beginning Turbo Tax made it easy to input everything tax item I received this year. Adding MAX protection this year with everything changing in my life is great piece of mind as well! Being able to do my taxes in the comfort of my own home during the pandemic while guaranteeing my maximum refund simply cannot be beat!
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use We have been using TurboTax for years, its so convenient to do from home. Great service and appreciate the chat option if we do have any questions. We had a baby and were stressed about making that change on our taxes, but turbotax walked us through it and made it easy.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10214
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use Visited with your customer service. Was very helpful
Date published: 2021-02-28
Rated 5 out of 5 by from Great Experience! Best Tax Experience! Appreciate the help! Definately recommend to my family.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to use I have used Turbo Tax for more than 10 years because of the convenience and support
Date published: 2021-02-28
Rated 1 out of 5 by from Buggy This Year I have used TurboTax online for at least 10 years and TurboTax tools for about 20 years to do my taxes and this year something is definitely wrong with the tool. I had data on my car registration reimbersement info that would not delete and transferred bad data to my state return. I also didn't have a 1099-DIV form and deleted it multiple times but it kept coming back and when I created my state form the 1099-DIV state worksheet required me to fill out where my $0 dividend came from.
Date published: 2021-02-28
Rated 5 out of 5 by from I LOVE IT I love how it helps explain all of your questions, and give you the right instructions.
Date published: 2021-02-28
Rated 2 out of 5 by from Hides info You should probably tell people up front you have to buy Deluxe if they sold stock. Disingenuous to hide that to the end. Same thing when prompting payment of returns. Just tell people there's a fee to pay by credit card before they enter in the information.
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX IS THE WAY TO GO LIKE HOW SIMPLE IT IS TO DO MY TAXES ON TURBO TAX IT WAS ALSO QUICK
Date published: 2021-02-28
Rated 3 out of 5 by from Too Expensive Great software easy to use but entirely too expensive
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is very easy to use. I have been using it for years now. This year I had twin baby girls and bought my first home and when selecting items in the beginning Turbo Tax made it easy to input everything tax item I received this year. Adding MAX protection this year with everything changing in my life is great piece of mind as well! Being able to do my taxes in the comfort of my own home during the pandemic while guaranteeing my maximum refund simply cannot be beat!
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use We have been using TurboTax for years, its so convenient to do from home. Great service and appreciate the chat option if we do have any questions. We had a baby and were stressed about making that change on our taxes, but turbotax walked us through it and made it easy.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10214