TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
MichaelBrett from
TurboTax for the 8th year
Should be better for a company with this much money. Same tired old search tool. Same confusing layout. No easy navigation. Often have to restart sections. Import from Quickbooks is atrocious. So why do I use it? It's faster than doing it by hand.
Date published: 2023-02-09
Rated 4 out of 5 by
Tulipmay from
Was better last time
The actual people I dealt with were amazing but the app was a pain to use kept kicking me out and was unclear on where my information was going. It took me several days to get it completed. I also could not answer the call when they called. Thank goodness for your kind and patient staff to keep me coming back
Date published: 2023-02-09
Rated 5 out of 5 by
THolla from
Never Looking Back
My husband and I have used TurboTax our entire marriage and I'm never looking for another tax prep option. There is a ton of information at your fingertips and the step by step process makes filing a breeze. I felt empowered through the whole process!
Date published: 2023-02-09
Rated 5 out of 5 by
jorcha from
Turbo tax is awesome
the live agents are a great help, any questions and they answer quick. i will keep on doing my taxes with turbo tax.
Date published: 2023-02-09
Rated 4 out of 5 by
Masonjar from
Easy to use
Very easy to use and walked me through it to where I could understand
Date published: 2023-02-09
Rated 5 out of 5 by
Abri10 from
TurboTax Makes It Easy!!
I couldn't have filed my taxes in an easier way. The help icons on almost every page helped me understand what exactly I was doing and made me feel more confident.
Date published: 2023-02-09
Rated 5 out of 5 by
Steve2555 from
Turbo Tax for the win
Turbo Tax makes it so easy to do your your own taxes and if you get stuck experts are there to take your questions and help you file.
Date published: 2023-02-09
Rated 2 out of 5 by
LJSulzinski from
Fees seem excessive
Your fees seem excessive for lower income tax filers. - $39.00 to upgrade to get a $63.00 tax credit? That upgrade is not disclosed until you are practically half way through the return. $39.00 to offset the fees against the federal refund?
Date published: 2023-02-09
Rated 5 out of 5 by
KatieR777 from
Turbotax is great
First time using it and was nervous about it but this was very easy and so many helpful tips
Date published: 2023-02-09
Rated 5 out of 5 by
Domm123 from
tammy
great communication and very helpful. thank you again tammy.
All TurboTax® Offerings Reviews - Page 10212
Date published: 2023-02-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
MichaelBrett from
TurboTax for the 8th year
Should be better for a company with this much money. Same tired old search tool. Same confusing layout. No easy navigation. Often have to restart sections. Import from Quickbooks is atrocious. So why do I use it? It's faster than doing it by hand.
Date published: 2023-02-09
Rated 4 out of 5 by
Tulipmay from
Was better last time
The actual people I dealt with were amazing but the app was a pain to use kept kicking me out and was unclear on where my information was going. It took me several days to get it completed. I also could not answer the call when they called. Thank goodness for your kind and patient staff to keep me coming back
Date published: 2023-02-09
Rated 5 out of 5 by
THolla from
Never Looking Back
My husband and I have used TurboTax our entire marriage and I'm never looking for another tax prep option. There is a ton of information at your fingertips and the step by step process makes filing a breeze. I felt empowered through the whole process!
Date published: 2023-02-09
Rated 5 out of 5 by
jorcha from
Turbo tax is awesome
the live agents are a great help, any questions and they answer quick. i will keep on doing my taxes with turbo tax.
Date published: 2023-02-09
Rated 4 out of 5 by
Masonjar from
Easy to use
Very easy to use and walked me through it to where I could understand
Date published: 2023-02-09
Rated 5 out of 5 by
Abri10 from
TurboTax Makes It Easy!!
I couldn't have filed my taxes in an easier way. The help icons on almost every page helped me understand what exactly I was doing and made me feel more confident.
Date published: 2023-02-09
Rated 5 out of 5 by
Steve2555 from
Turbo Tax for the win
Turbo Tax makes it so easy to do your your own taxes and if you get stuck experts are there to take your questions and help you file.
Date published: 2023-02-09
Rated 2 out of 5 by
LJSulzinski from
Fees seem excessive
Your fees seem excessive for lower income tax filers. - $39.00 to upgrade to get a $63.00 tax credit? That upgrade is not disclosed until you are practically half way through the return. $39.00 to offset the fees against the federal refund?
Date published: 2023-02-09
Rated 5 out of 5 by
KatieR777 from
Turbotax is great
First time using it and was nervous about it but this was very easy and so many helpful tips
Date published: 2023-02-09
Rated 5 out of 5 by
Domm123 from
tammy
great communication and very helpful. thank you again tammy.
All TurboTax® Offerings Reviews - Page 10212
Date published: 2023-02-09