TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from TurboTax for the 8th year Should be better for a company with this much money. Same tired old search tool. Same confusing layout. No easy navigation. Often have to restart sections. Import from Quickbooks is atrocious. So why do I use it? It's faster than doing it by hand.
Date published: 2023-02-09
Rated 4 out of 5 by from Was better last time The actual people I dealt with were amazing but the app was a pain to use kept kicking me out and was unclear on where my information was going. It took me several days to get it completed. I also could not answer the call when they called. Thank goodness for your kind and patient staff to keep me coming back
Date published: 2023-02-09
Rated 5 out of 5 by from Never Looking Back My husband and I have used TurboTax our entire marriage and I'm never looking for another tax prep option. There is a ton of information at your fingertips and the step by step process makes filing a breeze. I felt empowered through the whole process!
Date published: 2023-02-09
Rated 5 out of 5 by from Turbo tax is awesome the live agents are a great help, any questions and they answer quick. i will keep on doing my taxes with turbo tax.
Date published: 2023-02-09
Rated 4 out of 5 by from Easy to use Very easy to use and walked me through it to where I could understand
Date published: 2023-02-09
Rated 5 out of 5 by from TurboTax Makes It Easy!! I couldn't have filed my taxes in an easier way. The help icons on almost every page helped me understand what exactly I was doing and made me feel more confident.
Date published: 2023-02-09
Rated 5 out of 5 by from Turbo Tax for the win Turbo Tax makes it so easy to do your your own taxes and if you get stuck experts are there to take your questions and help you file.
Date published: 2023-02-09
Rated 2 out of 5 by from Fees seem excessive Your fees seem excessive for lower income tax filers. - $39.00 to upgrade to get a $63.00 tax credit? That upgrade is not disclosed until you are practically half way through the return. $39.00 to offset the fees against the federal refund?
Date published: 2023-02-09
Rated 5 out of 5 by from Turbotax is great First time using it and was nervous about it but this was very easy and so many helpful tips
Date published: 2023-02-09
Rated 5 out of 5 by from tammy great communication and very helpful. thank you again tammy.
Date published: 2023-02-09
All TurboTax® Offerings Reviews - Page 10212
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax for the 8th year Should be better for a company with this much money. Same tired old search tool. Same confusing layout. No easy navigation. Often have to restart sections. Import from Quickbooks is atrocious. So why do I use it? It's faster than doing it by hand.
Date published: 2023-02-09
Rated 4 out of 5 by from Was better last time The actual people I dealt with were amazing but the app was a pain to use kept kicking me out and was unclear on where my information was going. It took me several days to get it completed. I also could not answer the call when they called. Thank goodness for your kind and patient staff to keep me coming back
Date published: 2023-02-09
Rated 5 out of 5 by from Never Looking Back My husband and I have used TurboTax our entire marriage and I'm never looking for another tax prep option. There is a ton of information at your fingertips and the step by step process makes filing a breeze. I felt empowered through the whole process!
Date published: 2023-02-09
Rated 5 out of 5 by from Turbo tax is awesome the live agents are a great help, any questions and they answer quick. i will keep on doing my taxes with turbo tax.
Date published: 2023-02-09
Rated 4 out of 5 by from Easy to use Very easy to use and walked me through it to where I could understand
Date published: 2023-02-09
Rated 5 out of 5 by from TurboTax Makes It Easy!! I couldn't have filed my taxes in an easier way. The help icons on almost every page helped me understand what exactly I was doing and made me feel more confident.
Date published: 2023-02-09
Rated 5 out of 5 by from Turbo Tax for the win Turbo Tax makes it so easy to do your your own taxes and if you get stuck experts are there to take your questions and help you file.
Date published: 2023-02-09
Rated 2 out of 5 by from Fees seem excessive Your fees seem excessive for lower income tax filers. - $39.00 to upgrade to get a $63.00 tax credit? That upgrade is not disclosed until you are practically half way through the return. $39.00 to offset the fees against the federal refund?
Date published: 2023-02-09
Rated 5 out of 5 by from Turbotax is great First time using it and was nervous about it but this was very easy and so many helpful tips
Date published: 2023-02-09
Rated 5 out of 5 by from tammy great communication and very helpful. thank you again tammy.
Date published: 2023-02-09
All TurboTax® Offerings Reviews - Page 10212