TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Filing Prices Keep Going Up Every Year! I've been using TurboTax since it was Quicken with floppy disks. Over the past few years the cost to do what is required to complete a tax return and file electronically has been creeping up higher and higher. The States are separate costs for each, and the e-filing has changed to a "nickel and dime" approach to filing. If filing a return that I had to sit and prepare myself is the same or more than H&R Block, it my be time to pamper myself and let somebody else do the work for the same costs.
Date published: 2021-05-16
Rated 4 out of 5 by from Generally speaking it is quite user friendly. The New York State review has a bug. It suggests me to change "New York" to NY, but the software does not allow to modify the entry during the final review. I have not idea how to correct it. This is a serious bug, which blocks from e-filling.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is the go-to software for taxes I had used TurboTax for years with successful results and satisfaction. Each year the completed tax returns were submitted with 100% accuracy and thorough check-up for any missing items. TurboTax is completely reliable and safe for taxpayers. This product is highly recommended.
Date published: 2021-05-16
Rated 5 out of 5 by from Great Professional Amanda was patient, professional and funny; awesome! Best of all, she got the job done!
Date published: 2021-05-16
Rated 3 out of 5 by from turbotax is simple Easy to use, fast, quick and reliable. Would use it again.
Date published: 2021-05-16
Rated 3 out of 5 by from not so good! This year, when I tried to enter my home office expenses, the fields would not show the whole numbers that I entered; when I entered again, it added the two numbers. Therefore, I could not finish my taxes on Turbo tax and had to pay an accountant to finish them.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax awesome Great experience. Thank you for all the help. Will use again
Date published: 2021-05-16
Rated 5 out of 5 by from Easy Turbo tax makes it easy to file. Taxes are stressful enough; its nice to have software that isn't complicated.
Date published: 2021-05-16
Rated 2 out of 5 by from Hidden Fees Thought it would be free, but had to pay $190 to report the $0.34 I made selling stocks on Robinhood. Ridiculously expensive.
Date published: 2021-05-16
Rated 1 out of 5 by from Importing 1099 takes forever and then freezes. TurboTax is unusable if you need to import more than 50 stock trades from a brokerage. i have been using TurboTax for more than 5 years and have never encountered this problem before, with many more trades imported. I won't use again next year unless this problem is solved.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1022
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Filing Prices Keep Going Up Every Year! I've been using TurboTax since it was Quicken with floppy disks. Over the past few years the cost to do what is required to complete a tax return and file electronically has been creeping up higher and higher. The States are separate costs for each, and the e-filing has changed to a "nickel and dime" approach to filing. If filing a return that I had to sit and prepare myself is the same or more than H&R Block, it my be time to pamper myself and let somebody else do the work for the same costs.
Date published: 2021-05-16
Rated 4 out of 5 by from Generally speaking it is quite user friendly. The New York State review has a bug. It suggests me to change "New York" to NY, but the software does not allow to modify the entry during the final review. I have not idea how to correct it. This is a serious bug, which blocks from e-filling.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is the go-to software for taxes I had used TurboTax for years with successful results and satisfaction. Each year the completed tax returns were submitted with 100% accuracy and thorough check-up for any missing items. TurboTax is completely reliable and safe for taxpayers. This product is highly recommended.
Date published: 2021-05-16
Rated 5 out of 5 by from Great Professional Amanda was patient, professional and funny; awesome! Best of all, she got the job done!
Date published: 2021-05-16
Rated 3 out of 5 by from turbotax is simple Easy to use, fast, quick and reliable. Would use it again.
Date published: 2021-05-16
Rated 3 out of 5 by from not so good! This year, when I tried to enter my home office expenses, the fields would not show the whole numbers that I entered; when I entered again, it added the two numbers. Therefore, I could not finish my taxes on Turbo tax and had to pay an accountant to finish them.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax awesome Great experience. Thank you for all the help. Will use again
Date published: 2021-05-16
Rated 5 out of 5 by from Easy Turbo tax makes it easy to file. Taxes are stressful enough; its nice to have software that isn't complicated.
Date published: 2021-05-16
Rated 2 out of 5 by from Hidden Fees Thought it would be free, but had to pay $190 to report the $0.34 I made selling stocks on Robinhood. Ridiculously expensive.
Date published: 2021-05-16
Rated 1 out of 5 by from Importing 1099 takes forever and then freezes. TurboTax is unusable if you need to import more than 50 stock trades from a brokerage. i have been using TurboTax for more than 5 years and have never encountered this problem before, with many more trades imported. I won't use again next year unless this problem is solved.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1022