TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281675 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from This year not user friendly I have been using TT for years and have always found it to be very user friendly. Not this year... why the changes?
Date published: 2021-03-21
Rated 2 out of 5 by from TurboTax Business 2020 needs more work on product I use this Business edition to work on my estate trust documents and it is no way as refined as the Premier product. I used the 2019 Business software last year and the 2020 edition didn't carryover some of the data during the import and there was no way to verify what was copied during the import. Calling in to agent was no help for this Business edition. The e-file to IRS failed to attach my detailed brokerage 1099 as stated in program. Hopefully I won't be audited due to this foul-up using your e-file.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo tax is awesome It was easy to file my tax with turbotax step by step instructions and guidance.
Date published: 2021-03-21
Rated 5 out of 5 by from it was so easy! Step by step process makes it very easy. We saved over $500 by using Turbo Tax.
Date published: 2021-03-21
Rated 3 out of 5 by from Turbo Tax Business for Estates and Trusts Turbo Tax Business is decent for Estates and Trusts but could use updating. For example should be able to attach additional documents/statements needed for filing.
Date published: 2021-03-21
Rated 5 out of 5 by from Awesome Easy to use, clear instructions. Clear explanations
Date published: 2021-03-21
Rated 2 out of 5 by from State Filing charge is excessive Ok product, but extra state filing charge is excessive.
Date published: 2021-03-21
Rated 5 out of 5 by from Great service from turbotax Great customer service. The agent was very helpful. Answered all my questions !
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax is super easy use Thank You for the offer Free Edition Tax online - We appreciate
Date published: 2021-03-21
Rated 4 out of 5 by from GOOD If not for constant upsell, I would have given 5 stars
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 10202
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from This year not user friendly I have been using TT for years and have always found it to be very user friendly. Not this year... why the changes?
Date published: 2021-03-21
Rated 2 out of 5 by from TurboTax Business 2020 needs more work on product I use this Business edition to work on my estate trust documents and it is no way as refined as the Premier product. I used the 2019 Business software last year and the 2020 edition didn't carryover some of the data during the import and there was no way to verify what was copied during the import. Calling in to agent was no help for this Business edition. The e-file to IRS failed to attach my detailed brokerage 1099 as stated in program. Hopefully I won't be audited due to this foul-up using your e-file.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo tax is awesome It was easy to file my tax with turbotax step by step instructions and guidance.
Date published: 2021-03-21
Rated 5 out of 5 by from it was so easy! Step by step process makes it very easy. We saved over $500 by using Turbo Tax.
Date published: 2021-03-21
Rated 3 out of 5 by from Turbo Tax Business for Estates and Trusts Turbo Tax Business is decent for Estates and Trusts but could use updating. For example should be able to attach additional documents/statements needed for filing.
Date published: 2021-03-21
Rated 5 out of 5 by from Awesome Easy to use, clear instructions. Clear explanations
Date published: 2021-03-21
Rated 2 out of 5 by from State Filing charge is excessive Ok product, but extra state filing charge is excessive.
Date published: 2021-03-21
Rated 5 out of 5 by from Great service from turbotax Great customer service. The agent was very helpful. Answered all my questions !
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax is super easy use Thank You for the offer Free Edition Tax online - We appreciate
Date published: 2021-03-21
Rated 4 out of 5 by from GOOD If not for constant upsell, I would have given 5 stars
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 10202