TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from TurboTax is a good program--needs improvement. I have used TurboTax for years, and plan to continue. One improvement that would be helpful is for TurboTax to enlarge the print on the "Learn More" pages. It is very small print on a large page with PLENTY of space to fit enlarged print. It is hard to read the very small print currently used by TurboTax for the "learn more" information.
Date published: 2021-02-27
Rated 1 out of 5 by from TurboTax has too many bugs Very frustrating on getting return filed. Issue with 1099-B worksheet that technical support was not able to assist - indicated it would be fixed maybe late March which is unacceptable. I had to figure out a work around by myself that nobody knew. Also got into a loop with the charitable contribution under cares act. Not satisfied at all and will look to change providers next year
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Rock Turbo Tax was smooth sailing and things were double checked and if you missed something they let you know.
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax is great Fast easy way to do your taxes for free. I would recomend them to all my friends.
Date published: 2021-02-27
Rated 5 out of 5 by from easy to follow instructions did not engage with any one what do you want I was able to follow instrction was able to follow the direction
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is easy! This is my first time using Turbo Tax. It was very easy and helpful.
Date published: 2021-02-27
Rated 5 out of 5 by from So Easy So easy to complete and feel like everything is accurate and accounted
Date published: 2021-02-27
Rated 5 out of 5 by from Love the step by step guidance The turbo tax live reviewer was able to see my screen and walk me through all questions and concerns I had.
Date published: 2021-02-27
Rated 1 out of 5 by from Stock Sales import created reporting errors Customer service was extremely helpful in fixing the issue. However, the importing ability riddled my 1099B with errors that prevented me from filing for a full week. It took hours of to resolve, the TurbTax platform kept saying values were missing but then would not allow me to make edits. The worst part is that I had to upgrade and pay the additional costs for something I ultimately could not use.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax Is Awesome... Awesome but clingy. Like I can't just leave a nice comment. I have to make sure it's long enough...
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10202
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax is a good program--needs improvement. I have used TurboTax for years, and plan to continue. One improvement that would be helpful is for TurboTax to enlarge the print on the "Learn More" pages. It is very small print on a large page with PLENTY of space to fit enlarged print. It is hard to read the very small print currently used by TurboTax for the "learn more" information.
Date published: 2021-02-27
Rated 1 out of 5 by from TurboTax has too many bugs Very frustrating on getting return filed. Issue with 1099-B worksheet that technical support was not able to assist - indicated it would be fixed maybe late March which is unacceptable. I had to figure out a work around by myself that nobody knew. Also got into a loop with the charitable contribution under cares act. Not satisfied at all and will look to change providers next year
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Rock Turbo Tax was smooth sailing and things were double checked and if you missed something they let you know.
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax is great Fast easy way to do your taxes for free. I would recomend them to all my friends.
Date published: 2021-02-27
Rated 5 out of 5 by from easy to follow instructions did not engage with any one what do you want I was able to follow instrction was able to follow the direction
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is easy! This is my first time using Turbo Tax. It was very easy and helpful.
Date published: 2021-02-27
Rated 5 out of 5 by from So Easy So easy to complete and feel like everything is accurate and accounted
Date published: 2021-02-27
Rated 5 out of 5 by from Love the step by step guidance The turbo tax live reviewer was able to see my screen and walk me through all questions and concerns I had.
Date published: 2021-02-27
Rated 1 out of 5 by from Stock Sales import created reporting errors Customer service was extremely helpful in fixing the issue. However, the importing ability riddled my 1099B with errors that prevented me from filing for a full week. It took hours of to resolve, the TurbTax platform kept saying values were missing but then would not allow me to make edits. The worst part is that I had to upgrade and pay the additional costs for something I ultimately could not use.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax Is Awesome... Awesome but clingy. Like I can't just leave a nice comment. I have to make sure it's long enough...
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10202